TeeHO TE009 Installation guide

Thank you for purchasing our products. Please review this manual thoroughly before operating your device.

All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.

Installation Guide / Programming Instructions

TE009

Smart Lock

Scan QR code to watch

Installation Video

Scan QR code to download

DDLock App

TOOL REQUIRED:

Do not use an electric screwdriver during installation.

Installation Overview

STEP 1: Prepare the door and check dimensions

STEP 2: Install the latch and strike

STEP 3: Install exterior assembly

STEP 4: Install interior assembly

P 3

P 4

P 6

P 7

Programming Instructions

P 9

P10

P 11

P 12

At a Glance

How to Use

Deﬁnitions

Factory Default Settings

DDLock Use Guide

P 13

P14

P 15

P 16

P 17

P 18

P 19

P 20

P 21

P 23

HOW TO REGISTER

Pairing Your Lock

Admin Passcode Management & Lock Page Overview

APP Unlock / Lock & Passcode

IC Card & Fingerprints

eKeys & Authorized Admin

Passage Mode and Auto-Lock & Lock Settings

Troubleshooting

FCC Statement

Information & Safety Warnings

INSTALLATION INSTRUCTION

1

Interior Assembly

Screws (L)

Strike (D)

Mounting

plate (E)

Backup key (A)

Exterior Assembly

(B)

Exterior Assembly

Screw (F)

Latch (C)

Interior

Assembly (G) Battery

Cover (H)

Strike Screws

(I)

Latch Screws

(J)

Mounting

plate Screws (K)

Latch x1 Strike x1

Exterior Assembly x1

Mounting Plate x1 Exterior Assembly

Screw (Optional)

Strike Screws x2

Mounting Plate Screws x2

Latch Screws x2

A B C

E F I

J

K

D

Parts List

If any parts are missing or damaged, please contact Customer Support.

2

Interior Assembly x1

Battery Cover x1

G

H

Interior Assembly

Screws x3

L

MReset Tool x1

Drive-In Collar (Optional)

NIC Card x2

O

Backup Key x2

Measure to confirm

that the hole in the

door edge is 1"

(25mm).

Measure to confirm

that the backset is

either 2-3/8" or

2-3/4" (60 or 70mm)

2-3/8" or 2-3/4"

(60 or 70mm)

Make sure the hole in

the door frame is

drilled a minimum of

1’’ (25mm) deep, to

leave enough space

for the latch to extend

into the door frame

when the door is

locked.

Measure to confirm

that the door is 1-3/8"

to 2" (35mm to

50mm) thick.

A

Measure to

confirm that the

hole in the door is

2-1/8" (54mm)

B

CD

Prepare the door and check dimensions

1

STEP

3

1"

25mm

1-3/8" to 2"

(35mm to 50mm)

2-1/8"

(54mm) 1"

25mm

Make sure the door frame is aligned with the door.

There are no obstructions stuck in the door frame.

Notes:

2

4

3

chiseled

not chiseled

Install the latch and strike

2

STEP

Backset is the distance from the door

edge to the center of the hole in the door.

The latch is provided with adjustable

design which can fit either 2-3/8’’(60mm)

or 2-3/4’’(70mm) backset.

A

B

Latch backset adjustment

Install the latch

2-3/8"

(60mm)

2-3/4"

(70mm)

If the backset of your door is

2-3/8"(60mm), no need to adjust

the latch.

If the backset of your door is 2-3/4"(70mm), please adjust the latch.

2

Latch Screws (J)

C

1

4

Drive-In Collar(N)

Opening inwards

Opening outwards

CInstall strike on the door frame.

DChange Handle Direction (Optional)

Make sure the hole in door frame is

drilled a minimum of 1" (25mm) deep.

IMPORTANT:

5

Change the Handle direction of exterior assembly. Change the Handle direction of interior assembly.

Loosen the screw completely and remove the screw by using a

screwdriver. Rotate the handle to the other side and keep the handle

horizontal. Tighten the screw in the Left-hand or Right-hand screw holes

according to the actual handle direction.

Loosen the reversing screw by using a screwdriver. Rotate

the lever to the other end and keep it horizontal. Tighten the

reversing screw.

2

The handle direction can be changed for compatible with both right handed and left handed doors.

Notes:

Strike Screws (I)

D

1

A B

Install exterior assembly

3

STEP

Route the cable below the latch, and insert the

torque blade through the slot in the latch.

Secure the mounting plate with the supplied screws.

Do not overtighten screws.

Keep parallel to

door edge.

Mounting plate Screws(K)

6

Exterior Assembly

Screw (F) (Optional)

Install interior assembly

4

STEP

Do not load batteries until lock is completely installed.

IMPORTANT:

A

7

Push the battery cover out in the direction as illustrated.

B

Insert the cable connector to the socket. Push the connector in firmly

until it is completely attached.

8

Install interior assembly

4

STEP

Insert 4 AA Alkaline batteries and put on the

battery cover.

D

Attach Interior Assembly to Mounting Plate and

tighten 3 Screws.

C

Interior Assembly

Screws (L)

USER GUIDE

At a Glance

Exterior Assembly Interior Assembly

9

Keypad

IC card Touch Area

Fingerprint

Keyhole

Indicator Lights Reset Button

Passage Switch

Battery Cover

How to Lock / Unlock

UNLOCK the door from outside

LOCK the door from outside

UNLOCK the door from inside

LOCK the door from inside

10

Auto Lock Mode

In Auto Lock Mode,

the lock will

automatically move to

locked position after 5

seconds, then the

lever can’t be turned.

Auto Lock Mode

In Auto Lock Mode,

the lock will

automatically move to

locked position after 5

seconds, then the

lever can’t be turned.

Tap and hold Lock icon in

App to lock.

Manual Mode

Press # on keypad

for 2 seconds.

4

Right Hand

Card or

Backup Key Left Hand

• Master Code

Required for programming user codes, fingerprints and IC card. The

default master code needs to be changed before programming.

After pairing DDLock App successfully, the master code will be

changed to a random 7 digit number, and you can change it to your

own master code in App.

• Auto Lock & One-touch Lock

Automatically locks the latch after the door closed in 5 seconds. Auto

Lock is disabled by default. The Auto Lock time can be customized

between 1 and 900 seconds.

One-touch Lock is pressing and holding "#" on the touch keypad for 2

seconds to lock from outside.

• Wrong Entry Limit

After 5 times unsuccessful attempts at entering an invalid password,

the device will shut down for 2 minutes.

• Passage Mode

Move the Passage Switch to enable and disable the Passage Mode.

Enable Passage Mode, the lock will stay Unlocked until it’s locked

manually.

In Passage Mode, Auto-lock will be disabled.

• Anti-peeping password

Entering random numbers before or after correct password will also

unlock the door, which can prevent the password being exposed.The

length of anti-peeping password should be within 16 digits.

Definitions

11

Factory Default Settings

12

The Reset Button must be turned on in DDLock

App before resetting.

IMPORTANT:

How to Reset?

Press and hold the Reset button on the interior assembly for 5 seconds

by using the Reset tool, until you hear a short beep and Green light

flashes once.

Settings

Master Code

Auto Lock

Passage Mode

Reset Button

Lock Sound

Wrong Code Entry Limit

Shutdown Time

Factory Defaut

123456

5S

Off

On

5 times

2 minutes

Reset button

The DDLock app is needed to use

this lock. If this lock was

professionally installed (or installed

by someone other than the

homeowner), make sure this step is

performed by the homeowner.

Notes:

13

DDLOCK USE GUIDE

Tap on register

to get started

1

STEP

Register

2

STEP Fill out this and then

tap “Get Code”.

You will be sent a

verification code to

verify your account !

Once you receive it,

tap on “Register”

Download “DDLock” App in

Google Play or App Store.

HOW TO REGISTER

1

STEP

Scan QR code to download

DDLock App

Pairing Your Lock

14

Tap on the three

horizontal lines.

1

STEP

Tap on

“+ Add Lock”.

2

STEP

3

STEP

+ Add Lock

4

STEP

Tap on “Next”.

plus sign.

+

You may need to tap

on lock keypad.

Notes:

After pairing the lock with DDLock, the admin

passcode will be changed to a random 7 digit

number, you can check the new admin passcode

by following the picture guide below. And you can

change it to your own administrator password.

15 Some of these icons may not appear if the Gateway is not connected to the lock.

Notes:

Admin Passcode Management

Cards

Set up your cards here

RF

Fingerprints Page

Set up ﬁngerprints

Settings Page

View and modify settings

Authorized Admin Page

Create and edit admins

Unlock/Lock

Unlock/Lock using phone’s bluetooth

Records Page

View entry times, attempts and methods

eKey Page

View and modify current eKeys

Passcode

Generate 6 different types of passcodes

Lock Page Overview

To unlock the lock, tap this icon once.

To lock the lock, press and hold on this icon.

APP Unlock / Lock

Passcode

16

1

STEP

To access the

passcode menu,

tap on “ Passcode”

icon.

This will take you

to the passcode

page.

Passcodes

2

STEP

Tap on

“Generate

Passcode”.

Generate Passcode Enter a name for this Passcode

3

STEP

Enter a name for

this Passcode

17

RF

IC Card

1

STEP

Tap on “Cards”.

Cards

2

STEP

Tap on “Add

Card”.

3

STEP Choose the validity

period of the lock.

Once the lock says

“Please swipe your

card", place the

card against 5 on

the keypad.

If you hear a long

beep, the card can

be used to unlock

your lock.

Add Card

Fingerprints

1

STEP

Tap on

Fingerprints.

Fingerprints

2

STEP

Tap on “Add

Fingerprints”.

3

STEP Select Fingerprint

type depending on

when you would

like it to be valid.

Follow instructions

on app. You will be

asked to place your

finger on the

sensor 4 times.

Add Fingerprints

To add a fingerprint follow these instructions:

eKeys

1

STEP

eKeys work by sharing app

access of your lock with

another DDLock account.

eKey recipients will be

able to use their phone to

unlock/lock the lock.

eKeys

2

STEP

Tap on “Send

eKey”.

3

STEP Enter recipient’s

username. It will be

the phone number or

email address during

registration.

eKeys do not require

wifi or bluetooth to be

sent or revoked.

Send eKey

Authorized Admin

1

STEP

1. Unlock/lock via the app.

2. Generate, Edit, Delete

passcodes, IC cards, &

fingerprints.

3. Adjust settings like passage

mode, auto-lock timer, & turn

on/off the lock sound.

Authorized Admin

2

STEP Tap on “Authorized

Admin” Set Timed Admin

or Permanent Admin

Authorized Admins are similar to eKeys; however, an authorized admin can do the following:

18

TeeHO TE009 Installation guide

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