TeeHO TE009 is a smart lock that offers keyless entry to your home using passcodes, IC cards, fingerprints, and eKeys. With its auto-lock and passage mode features, you can ensure your door is always secure and conveniently accessible. The lock also has a built-in wireless keypad and door sensor for added convenience and security.
TeeHO TE009 is a smart lock that offers keyless entry to your home using passcodes, IC cards, fingerprints, and eKeys. With its auto-lock and passage mode features, you can ensure your door is always secure and conveniently accessible. The lock also has a built-in wireless keypad and door sensor for added convenience and security.
Thank you for purchasing our products. Please review this manual thoroughly before operating your device.
All pictures in this manual are for illustration purpose only. Actual product may vary due to product upgrade.
Installation Guide / Programming Instructions
TE009
Smart Lock
Scan QR code to watch
Installation Video
Scan QR code to download
DDLock App
TOOL REQUIRED:
Do not use an electric screwdriver during installation.
Installation Overview
STEP 1: Prepare the door and check dimensions
STEP 2: Install the latch and strike
STEP 3: Install exterior assembly
STEP 4: Install interior assembly
P 3
P 4
P 6
P 7
Programming Instructions
P 9
P10
P 11
P 12
At a Glance
How to Use
Definitions
Factory Default Settings
DDLock Use Guide
P 13
P14
P 15
P 16
P 17
P 18
P 19
P 20
P 21
P 23
HOW TO REGISTER
Pairing Your Lock
Admin Passcode Management & Lock Page Overview
APP Unlock / Lock & Passcode
IC Card & Fingerprints
eKeys & Authorized Admin
Passage Mode and Auto-Lock & Lock Settings
Troubleshooting
FCC Statement
Information & Safety Warnings
INSTALLATION INSTRUCTION
1
Interior Assembly
Screws (L)
Strike (D)
Mounting
plate (E)
Backup key (A)
Exterior Assembly
(B)
Exterior Assembly
Screw (F)
Latch (C)
Interior
Assembly (G) Battery
Cover (H)
Strike Screws
(I)
Latch Screws
(J)
Mounting
plate Screws (K)
Latch x1 Strike x1
Exterior Assembly x1
Mounting Plate x1 Exterior Assembly
Screw (Optional)
Strike Screws x2
Mounting Plate Screws x2
Latch Screws x2
A B C
E F I
J
K
D
Parts List
If any parts are missing or damaged, please contact Customer Support.
2
Interior Assembly x1
Battery Cover x1
G
H
Interior Assembly
Screws x3
L
MReset Tool x1
Drive-In Collar (Optional)
NIC Card x2
O
Backup Key x2
Measure to confirm
that the hole in the
door edge is 1"
(25mm).
Measure to confirm
that the backset is
either 2-3/8" or
2-3/4" (60 or 70mm)
2-3/8" or 2-3/4"
(60 or 70mm)
Make sure the hole in
the door frame is
drilled a minimum of
1’’ (25mm) deep, to
leave enough space
for the latch to extend
into the door frame
when the door is
locked.
Measure to confirm
that the door is 1-3/8"
to 2" (35mm to
50mm) thick.
A
Measure to
confirm that the
hole in the door is
2-1/8" (54mm)
B
CD
Prepare the door and check dimensions
1
STEP
3
1"
25mm
1-3/8" to 2"
(35mm to 50mm)
2-1/8"
(54mm) 1"
25mm
Make sure the door frame is aligned with the door.
There are no obstructions stuck in the door frame.
Notes:
2
4
3
chiseled
not chiseled
Install the latch and strike
2
STEP
Backset is the distance from the door
edge to the center of the hole in the door.
The latch is provided with adjustable
design which can fit either 2-3/8’’(60mm)
or 2-3/4’’(70mm) backset.
A
B
Latch backset adjustment
Install the latch
2-3/8"
(60mm)
2-3/4"
(70mm)
If the backset of your door is
2-3/8"(60mm), no need to adjust
the latch.
If the backset of your door is 2-3/4"(70mm), please adjust the latch.
2
Latch Screws (J)
C
1
1
4
Drive-In Collar(N)
Opening inwards
Opening outwards
CInstall strike on the door frame.
DChange Handle Direction (Optional)
Make sure the hole in door frame is
drilled a minimum of 1" (25mm) deep.
IMPORTANT:
5
Change the Handle direction of exterior assembly. Change the Handle direction of interior assembly.
Loosen the screw completely and remove the screw by using a
screwdriver. Rotate the handle to the other side and keep the handle
horizontal. Tighten the screw in the Left-hand or Right-hand screw holes
according to the actual handle direction.
Loosen the reversing screw by using a screwdriver. Rotate
the lever to the other end and keep it horizontal. Tighten the
reversing screw.
2
The handle direction can be changed for compatible with both right handed and left handed doors.
Notes:
Strike Screws (I)
D
1
A B
Install exterior assembly
3
STEP
Route the cable below the latch, and insert the
torque blade through the slot in the latch.
Secure the mounting plate with the supplied screws.
Do not overtighten screws.
Keep parallel to
door edge.
Mounting plate Screws(K)
6
Exterior Assembly
Screw (F) (Optional)
Install interior assembly
4
STEP
Do not load batteries until lock is completely installed.
IMPORTANT:
A
7
Push the battery cover out in the direction as illustrated.
B
Insert the cable connector to the socket. Push the connector in firmly
until it is completely attached.
8
Install interior assembly
4
STEP
Insert 4 AA Alkaline batteries and put on the
battery cover.
D
Attach Interior Assembly to Mounting Plate and
tighten 3 Screws.
C
Interior Assembly
Screws (L)
USER GUIDE
At a Glance
Exterior Assembly Interior Assembly
9
Keypad
IC card Touch Area
Fingerprint
Keyhole
Indicator Lights Reset Button
Passage Switch
Battery Cover
How to Lock / Unlock
UNLOCK the door from outside
LOCK the door from outside
UNLOCK the door from inside
LOCK the door from inside
10
Auto Lock Mode
In Auto Lock Mode,
the lock will
automatically move to
locked position after 5
seconds, then the
lever can’t be turned.
Auto Lock Mode
In Auto Lock Mode,
the lock will
automatically move to
locked position after 5
seconds, then the
lever can’t be turned.
Tap and hold Lock icon in
App to lock.
Manual Mode
Press # on keypad
for 2 seconds.
4
Right Hand
Card or
Backup Key Left Hand
• Master Code
Required for programming user codes, fingerprints and IC card. The
default master code needs to be changed before programming.
After pairing DDLock App successfully, the master code will be
changed to a random 7 digit number, and you can change it to your
own master code in App.
• Auto Lock & One-touch Lock
Automatically locks the latch after the door closed in 5 seconds. Auto
Lock is disabled by default. The Auto Lock time can be customized
between 1 and 900 seconds.
One-touch Lock is pressing and holding "#" on the touch keypad for 2
seconds to lock from outside.
• Wrong Entry Limit
After 5 times unsuccessful attempts at entering an invalid password,
the device will shut down for 2 minutes.
• Passage Mode
Move the Passage Switch to enable and disable the Passage Mode.
Enable Passage Mode, the lock will stay Unlocked until it’s locked
manually.
In Passage Mode, Auto-lock will be disabled.
• Anti-peeping password
Entering random numbers before or after correct password will also
unlock the door, which can prevent the password being exposed.The
length of anti-peeping password should be within 16 digits.
Definitions
11
Factory Default Settings
12
The Reset Button must be turned on in DDLock
App before resetting.
IMPORTANT:
How to Reset?
Press and hold the Reset button on the interior assembly for 5 seconds
by using the Reset tool, until you hear a short beep and Green light
flashes once.
Settings
Master Code
Auto Lock
Passage Mode
Reset Button
Lock Sound
Wrong Code Entry Limit
Shutdown Time
Factory Defaut
123456
5S
Off
On
On
5 times
2 minutes
Reset button
The DDLock app is needed to use
this lock. If this lock was
professionally installed (or installed
by someone other than the
homeowner), make sure this step is
performed by the homeowner.
Notes:
13
DDLOCK USE GUIDE
Tap on register
to get started
1
STEP
Register
2
STEP Fill out this and then
tap “Get Code”.
You will be sent a
verification code to
verify your account !
Once you receive it,
tap on “Register”
Download “DDLock” App in
Google Play or App Store.
HOW TO REGISTER
1
STEP
Scan QR code to download
DDLock App
Pairing Your Lock
14
Tap on the three
horizontal lines.
1
STEP
Tap on
“+ Add Lock”.
2
STEP
3
STEP
+ Add Lock
4
STEP
Tap on “Next”.
Next
Tap on the blue
plus sign.
+
You may need to tap
on lock keypad.
Notes:
After pairing the lock with DDLock, the admin
passcode will be changed to a random 7 digit
number, you can check the new admin passcode
by following the picture guide below. And you can
change it to your own administrator password.
15 Some of these icons may not appear if the Gateway is not connected to the lock.
Notes:
Admin Passcode Management
Cards
Set up your cards here
RF
Fingerprints Page
Set up fingerprints
Settings Page
View and modify settings
Authorized Admin Page
Create and edit admins
Unlock/Lock
Unlock/Lock using phone’s bluetooth
Records Page
View entry times, attempts and methods
eKey Page
View and modify current eKeys
Passcode
Generate 6 different types of passcodes
Lock Page Overview
To unlock the lock, tap this icon once.
To lock the lock, press and hold on this icon.
APP Unlock / Lock
Passcode
16
1
STEP
To access the
passcode menu,
tap on “ Passcode”
icon.
This will take you
to the passcode
page.
Passcodes
2
STEP
Tap on
“Generate
Passcode”.
Generate Passcode Enter a name for this Passcode
3
STEP
Enter a name for
this Passcode
17
RF
IC Card
1
STEP
Tap on “Cards”.
Cards
2
STEP
Tap on “Add
Card”.
3
STEP Choose the validity
period of the lock.
Once the lock says
“Please swipe your
card", place the
card against 5 on
the keypad.
If you hear a long
beep, the card can
be used to unlock
your lock.
Add Card
Fingerprints
1
STEP
Tap on
Fingerprints.
Fingerprints
2
STEP
Tap on “Add
Fingerprints”.
3
STEP Select Fingerprint
type depending on
when you would
like it to be valid.
Follow instructions
on app. You will be
asked to place your
finger on the
sensor 4 times.
Add Fingerprints
To add a fingerprint follow these instructions:
eKeys
1
STEP
eKeys work by sharing app
access of your lock with
another DDLock account.
eKey recipients will be
able to use their phone to
unlock/lock the lock.
eKeys
2
STEP
Tap on “Send
eKey”.
3
STEP Enter recipient’s
username. It will be
the phone number or
email address during
registration.
eKeys do not require
wifi or bluetooth to be
sent or revoked.
Send eKey
Authorized Admin
1
STEP
1. Unlock/lock via the app.
2. Generate, Edit, Delete
passcodes, IC cards, &
fingerprints.
3. Adjust settings like passage
mode, auto-lock timer, & turn
on/off the lock sound.
Authorized Admin
2
STEP Tap on “Authorized
Admin” Set Timed Admin
or Permanent Admin
Authorized Admins are similar to eKeys; however, an authorized admin can do the following:
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TeeHO TE009 is a smart lock that offers keyless entry to your home using passcodes, IC cards, fingerprints, and eKeys. With its auto-lock and passage mode features, you can ensure your door is always secure and conveniently accessible. The lock also has a built-in wireless keypad and door sensor for added convenience and security.
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