HP W20 User manual

HP w20 / w22 LCD Monitor

User’s Guide

• Preface

• Safety and Maintenance Guidelines

• Setup

• Using the Monitor

• Installing Drivers and Using the Auto-Adjustment Feature

• Technical Support FAQs

• Specifications

• LCD Monitor Quality and Pixel Policy

• Agency Regulatory Notices

The only warranties for HP products and services are set forth in the express warranty statements accompanying such

products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for

technical or editorial errors or omissions contained herein.

HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.

This document contains proprietary information that is protected by copyright. No part of this document may be photocopied,

reproduced, or translated to another language without the prior written consent of HP.

Hewlett-Packard Company

P.O. Box 4010

Cupertino, CA 95015-4010

USA

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

HP supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those

permitted by copyright law.

The information in this document is subject to change without notice.

Part number: 436290-001

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Preface

About This Guide • Notational Conventions

About This Guide

This guide is intended for anyone who uses the HP w20 / w22 LCD Monitor. It describes the monitor’s features,

setup, and operation.

The sections are as follows:

• Safety and Maintenance Guidelines

• Setup

• Using the Monitor

• Installing Drivers and Using the Auto-Adjustment Feature

• Technical Support FAQs

• Specifications

• LCD Monitor Quality and Pixel Policy

• Agency Regulatory Notices

Notational Conventions

The following subsections describe notational conventions used in this document.

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.

These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your monitor.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data, and tells

you how to avoid the problem.

W

ARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the

problem.

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the

specific presentation of the warning is mandated by regulatory authority.

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Safety and Maintenance Guidelines

Important Safety Information • Safety Precautions • Maintenance Guidelines • Cleaning the Monitor

Important Safety Information

The power cord is designed for use with your monitor. To use a different cord, use only a power source and

connection compatible with this monitor. For information on the correct power cord set to use with your monitor,

see

Power Cord Set Requirements.

WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable

the power cord grounding feature. The grounding plug is an important safety feature. Connect

the equipment to a grounded (earthed) power outlet.

For your safety, be sure that the grounded power outlet you plug the power cord into is easily

accessible to the operator and located as close to the equipment as possible. To disconnect

power from the equipment, unplug the power cord from the power outlet by grasping the plug

firmly. Never pull on the cord.

Before connecting cables, disconnect power from the monitor by unplugging the power cord

from the electrical outlet.

Do not place anything on power cords or cables. Arrange them so that no one can accidentally

step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical

outlet, grasp the cord by its plug.

CAUTION: To protect your monitor, as well as your computer, connect all power cords for your

computer and its peripheral devices (such as a monitor, printer, or scanner) to a surge

protection device such as a power strip with surge protection or uninterruptible power

supply (UPS).

Not all power strips provide surge protection; the power strips must be specifically labeled as

having this ability. Use a power strip whose manufacturer offers a damage replacement policy

so you can replace your equipment if surge protection fails.

Safety Precautions

CAUTION: Avoid applying pressure to the LCD screen; doing so can cause damage.

• Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of

the monitor.

• Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the

electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating

of the cord. Look on the power label to determine the ampere rating (Amps or A) for each device.

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• Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug

firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.

• Do not allow anything to rest on the power cord. Do not walk on the cord.

Maintenance Guidelines

To enhance the performance and extend the life of your monitor:

• Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating

properly or has been dropped or damaged, contact your HP authorized dealer, reseller, or service provider.

• Adjust only those controls that are described in the operating instructions.

• Turn your monitor off when not in use. You can substantially increase the life expectancy of your monitor by

using a screen saver and turning off the monitor when not in use.

• Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.

• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or

covered. Never push objects of any kind into cabinet slots or other openings.

• Unplug your monitor from the wall outlet before cleaning.

• Do not drop your monitor or place it on an unstable surface.

• When removing the monitor pedestal base, you must lay the monitor face down on a soft area to prevent it

from getting scratched, defaced, or broken.

Cleaning the Monitor

The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow

these steps:

1 Turn off the computer and the monitor.

2 Unplug your monitor from the wall outlet before cleaning.

CAUTION: Do not use benzene, thinner, ammonia, or any volatile substances to clean the

monitor screen or cabinet. These chemicals may damage the monitor. Do not use liquid

cleaners or aerosol cleaners. Never use water to clean an LCD screen.

3 Wipe the screen with a dry, soft, clean cloth.

• If the screen requires additional cleaning, use an antistatic screen cleaner.

4 Dust the monitor housing. Use a damp cloth to clean the cabinet.

• If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.

5 Plug in the monitor.

6 Turn on the monitor and the computer.

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Setup

Base and Tilt • Cables • Wall Mounting Arm

Base and Tilt

Attaching the Base • Removing the Base • Adjusting the Tilt

Attaching the Base

1 Set the base on a flat surface, such as a table top.

2 Using both hands, position the pedestal over the base and press down firmly to lock in place. Make sure that

the base is securely locked in place before continuing with the setup procedure.

CAUTION: To prevent damage, avoid applying pressure to the panel front.

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Removing the Base

1 Set the panel face-down on a flat, protected surface.

2 Squeeze the tabs in the bottom of the base to release the lock.

3 Remove the base from the pedestal.

CAUTION: To prevent damage, avoid applying pressure to the panel front.

Adjusting the Tilt

For optimal viewing, adjust the screen tilt to your own preference, as follows:

1 Face the front of the monitor and hold the stand so that you do not topple the monitor while changing the tilt.

2 Adjust the tilt by moving the monitor’s top edge toward or away from you.

CAUTION: To avoid breakage or other damage, do not touch the LCD screen while

changing the tilt.

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Cables

Attaching the Cables

You can attach a VGA cable, a DVI-D cable (provided for select models only), or both to this monitor. To use

DVI, your computer must have a DVI-compliant graphics card. Connectors are found on the back of the monitor.

If both of these cables are installed, the source of input can be selected using the source button on the front

panel.

1 Turn off your computer.

2 Connect the built-in monitor speakers to the computer, using the audio cable (green connector).

3 If you are attaching a VGA cable, connect one end of the 15-pin D-Sub VGA cable (blue connector) to the

back of the monitor and connect the other end to the computer VGA port.

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4 If you are attaching a DVI cable, connect one end of the 24-pin DVI-D cable (white connector) to the back of

the monitor (select models only) and connect the other end to the computer DVI port.

5 Connect one end of the power cord to the back of the monitor and plug the other end into a grounded outlet.

6 Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image,

see

Technical Support FAQs and Using the Monitor.

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Wall Mounting Arm

Preparing to Install a Wall Mounting Arm (Not supplied) • Installing a Wall Mounting Arm

Preparing to Install a Wall Mounting Arm (Not supplied)

This monitor can be attached to a wall mounting arm that you purchase separately.

CAUTION: Before disassembling the monitor, turn off the monitor power, and

disconnect all power, video, and audio cables.

1 Disconnect the cables from the monitor.

2 With the panel face-down on a protected surface, remove the screws and the pedestal/base attachment.

3 Follow the manufacturer’s instructions to assemble the wall mounting arm.

Installing a Wall Mounting Arm

1 Set the monitor screen down on a flat, soft, protected surface.

2 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the mounting holes

in the back of the monitor.

3 Insert four screws into the mounting holes and tighten.

4 Reconnect the cables. Refer to the user’s manual that came with the wall mounting arm (purchased separately)

for instructions on attaching it to the wall.

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Using the Monitor

Operating Instructions • External Controls • Settings •Setting the Optimal Resolution • Adjusting the Volume •

Locking and Unlocking the OSD • Adjusting OSD Settings

Operating Instructions

Control buttons are located on the front of the panel, as shown below. Use the menu button (C) to adjust the

display settings to your personal preferences:

• Set up the monitor, attach the cables, and adjust the tilt as described in the Setup section above.

• Press the power button (F) to turn the monitor on and off. The power indicator lights up when the monitor is on.

• The monitor must be turned on for the other control buttons to work.

• Set the resolution (Setting the Optimal Resolution) and adjust the volume (Adjusting the Volume).

• Adjust the onscreen display (OSD) settings (Adjusting OSD Settings).

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External Controls

A – (Minus) button Navigates backward through the OSD menu and decreases adjustment levels.

If the OSD menu is inactive, activates the Volume decrease.

B + (Plus) button Navigates forward through the OSD menu and increases adjustment levels.

If the OSD menu is inactive, activates the Volume increase.

C Menu button Opens, selects, or exits the OSD menu.

D Source button VGA / DVI select.

E Auto button Automatically fine-tunes the image quality.

F Power button Turns the monitor on or off.

G Power LED Fully powered = green

Sleep mode = amber

Sleep timer mode = flashing amber

See Technical Support FAQs for more information.

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Settings

Setting the Optimal Resolution • Adjusting the Volume • Locking and Unlocking the OSD •

Adjusting OSD Settings

Setting the Optimal Resolution

The recommended resolution for this monitor is 1680 x 1050. To configure the monitor to this resolution,

complete the setup procedure and make sure that the monitor is connected to the computer. Turn the monitor on

and do the following:

1 Click Start.

2 Click Settings.

3 Click Control Panel.

4 Double-click Display.

5 Click Settings.

6 Set the resolution slide bar to 1680 x 1050.

NOTE: If 1680 x 1050 is not shown, download the monitor driver from the Web. See Using the Monitor for

instructions.

Adjusting the Volume

While the monitor is turned on but the OSD menu is inactive, press the volume increase and decrease (Plus and

Minus) buttons to adjust volume to the desired level. Volume can range from 0 (mute) to 100. The preset value

is 50.

Locking and Unlocking the OSD

To change the lock status of the on-screen display (from locked to unlocked, or from unlocked to locked) press

and hold the menu button for 10 seconds while the monitor is on. If the OSD is locked, the message “OSD Lock”

displays for 10 seconds.

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Adjusting On-Screen Display Settings

Use the OSD menu to adjust the screen image and change settings. To access the OSD menu:

1 If the monitor is not already on, press the power button to turn the monitor on.

2 Press the menu button to activate the OSD menu.

3 Press the – (minus) and + (plus) buttons to navigate through the functions. Once the desired function is

highlighted, press the menu button again to activate it. If the selected function has a sub-menu, it displays.

Press – (minus) or + (plus) again to navigate through the sub-menu functions. Once the desired sub-function is

highlighted, press the menu button to activate it.

4 Press – (minus) or + (plus) to change the settings of the selected function.

5 To exit and save, select the Exit function. If you want to adjust another function, repeat steps 3–4.

NOTE: If the buttons remain untouched for 30 seconds while displaying a menu, new adjustments will be saved

and exit the menu.

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OSD Menu

The table below shows the OSD menus and their functions at each level.

OSD Menu Levels

Level 1 Level 2 Level 3 Factory Preset

Brightness Adjustment Scale Y

Reset

Cancel

Save and Return

Contrast Adjustment Scale Y

Reset

Cancel

Save and Return

Volume Adjustment Scale Y

Image Control Auto Adjustment “Adjusting” Message Y

Horizontal Position Adjustment Scale Y

Vertical Position Adjustment Scale Y

Custom Scaling Fill to Screen

Fill to Aspect Ratio

Clock Adjustment Scale Y

Clock Phase Adjustment Scale Y

Cancel

Save and Return

Color 9300 K

6500 K Y

Custom Color Custom Color

Adjustment

Cancel

Save and Return

sRGB

Reset

Cancel

Save and Return

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OSD Menu Levels (continued)

Level 1 Level 2 Level 3 Factory Preset

Language Deutsch

Simplified Chinese

Japanese

English English

Español

Français

Italiano

Nederlands

Cancel

Save and Return

Management Power Saver On / Off Selection Y

Power On Recall On / Off Selection Y

Mode Display On / Off Selection Y

Power-On Status Display On / Off Selection Y

DDC/CI Support On / Off Selection Y

Sleep Timer Timer Set Menu Y

Default Video Input Analog — VGA

Digital — DVI

Y

Cancel

Save and Return

OSD Control Horizontal OSD Position Adjustment Scale Y

Vertical OSD Position Adjustment Scale Y

OSD Timeout Adjustment Scale Y

Cancel

Save and Return

Information

Factory Reset Yes

No

Exit

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Installing Drivers and Using the Auto-Adjustment Feature

Downloading Drivers and Software

To download the latest version of drivers and software files from the HP Support Web site:

1 Refer to:

http://www.hp.com/support

2 Select your country/region.

3 Select Download Drivers and Software.

4 Enter the model number of your monitor. The software download pages for your monitor will be displayed.

5 Download and install the driver and software files using the instructions in the download pages.

Using the Auto-Adjustment Function

Press the auto button to optimize the screen performance for VGA (analog).

Do not use this procedure if your monitor is using DVI input. If your monitor is using VGA (analog)

input, auto-adjustment can correct the following image quality conditions:

• Fuzzy or unclear focus

• Ghosting, streaking, or shadowing effects

• Faint vertical bars

• Thin, horizontal scrolling lines

• An off-center picture

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Technical Support FAQs

Technical Support FAQs (Frequently Asked Questions)

Problem & Question Possible Solutions

Power LED is not on. • Make sure the power button is on and the power cord is properly

connected to a grounded power outlet and to the monitor.

No Plug & Play. • In order for the Plug & Play feature of the monitor to work, you

need a Plug & Play compatible computer and video card. Check

with your computer manufacturer.

• Check the monitor’s video cable and make sure none of the pins

are bent.

• Make sure the HP monitor drivers are installed (HP monitor drivers

are available at:

http://www.hp.com/support)

Picture is fuzzy and has ghosting

shadowing problem.

• Adjust the contrast and brightness controls.

• Make sure you are not using an extension cable or switch box.

We recommend plugging the monitor directly into the video card

output connector on the back of your computer.

• For VGA input, the auto-adjustment function may fix this problem.

Picture bounces, flickers or wave

pattern is present in the picture.

• Move electrical devices that may cause electrical interference as

far away from the monitor as possible.

• Use the maximum refresh rate your monitor is capable of at the

resolution you are using.

Monitor is stuck in “Active Off-Mode”. • The computer power switch should be in the on position.

• The computer video card should be snugly seated in its slot.

• Make sure the monitor’s video cable is properly connected to the

computer.

• Inspect the monitor’s video cable and make sure none of the pins

are bent.

• Make sure your computer is operational by hitting the Caps Lock

key on the keyboard while observing the Caps Lock LED. The LED

should either turn on or off after hitting the Caps Lock key.

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Problem & Question Possible Solutions

Missing one of the primary colors (red,

green, or blue).

• Inspect the monitor’s video cable and make sure that none of the

pins are bent.

• Make sure the monitor’s video cable is properly connected to the

computer.

Screen image is not centered or sized

properly.

• Adjust horizontal and vertical screen position.

• For VGA input, the auto-adjustment function may fix this problem.

Picture has color defects (white does

not look white).

• Adjust RGB color or select color temperature.

Unable to set the monitor to the optimal

resolution.

• Make sure that the graphics card supports the optimal

resolution (1680 x 1050).

• Make sure that the latest supported driver is installed for the

graphics card. For HP and Compaq systems, you can download

the latest graphics driver for your system from:

http://www.hp.com/support

For other systems, refer to the Web site for your graphics card.

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Specifications

HP w20 • HP w22 • Preset Display Modes • Power Cord Set Requirements • Pin Assignments •

Plug and Play DDC2B Feature

All specifications represent the typical specifications provided by HP’s component manufacturers; actual

performance may vary either higher or lower.

HP w20

Display Type 20.1 inches, TFT LCD 51.11 cm

Viewable Image Size 20.1-inch diagonal 51.11 cm

Tilt –5° to 20°

Face Treatment

Antiglare polarizer with hard coating

(select models only)

Maximum Weight (unpacked) 13 lb. 5.9 kg

Dimensions (including pedestal)

Height

Depth

Width

15.98 inches

9.84 inches

19.14 inches

405.89 mm

249.93 mm

486.16 mm

Optimum Display Resolution 1680 x 1050 (60 Hz)

Text Mode 720 x 400

Dot Pitch 0.258 (H) x 0.258 (V) mm

Horizontal Frequency 24 to 80 kHz

Vertical Refresh Rate 48 to 75 Hz

Audio Power Output 2W / channel @ PC 1 Vrms

Speaker (R/L) 2W / 16 ohm speaker

Power Consumption <55 watts typical

Input Terminal 1. VGA connector

2. DVI-D connector

Environmental Requirements

Temperature: Operating

Non-operating

41 to 104°F

–4 to 140°F

5 to 40°C

–20 to +60°C

Relative Humidity 20 to 85% (non-condensing)

Power Source 100–240 V, 50–60 Hz

Altitude: Operating

Non-operating

0 to 6,561.68 feet

0 to 40,000 feet

0 to 2,000 m

0 to12,192 m

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HP w22

Display Type 22 inches, TFT LCD 55.868 cm

Viewable Image Size 22-inch diagonal 55.868 cm

Tilt –5° to 20°

Face Treatment

Antiglare polarizer with hard coating

(select models only)

Maximum Weight (unpacked) 13.89 lb. 6.3 kg

Dimensions (including pedestal)

Height

Depth

Width

17.18 inches

9.84 inches

20.74 inches

436.37 mm

249.94 mm

526.8 mm

Optimum Display Resolution 1680 x 1050 (60 Hz)

Text Mode 720 x 400

Dot Pitch 0.282 (H) x 0.282(V) mm

Horizontal Frequency 24 to 80 kHz

Vertical Refresh Rate 48 to 75 Hz

Audio Power Output 2W / channel @ PC 1 Vrms

Speaker (R/L) 2W / 16 ohm speaker

Power Consumption <55 watts typical

Input Terminal 1. VGA connector

2. DVI-D connector

Environmental Requirements

Temperature: Operating

Non-operating

41 to 104°F

–4 to 140°F

5 to 40°C

–20 to +60°C

Relative Humidity 20 to 85% (non-condensing)

Power Source 100–240 V , 50–60 Hz

Altitude: Operating

Non-operating

0 to 6,561.68 feet

0 to 40,000 feet

0 to 2,000 m

0 to12,192 m

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