Real Flame 11804-CGR User guide

Brand: Real Flame

Model: 11804-CGR

Type: User guide

Real Flame 11804-CGR is a gas fireplace and accessory specifically designed to provide a safe and enjoyable outdoor fire experience. Crafted for durability, it is protected against corrosion and rust, making it ideal for withstanding various weather conditions.

This versatile fireplace offers the convenience of using a propane tank, giving users the flexibility of placement and relocation. Its compact and portable design allows for easy storage and transportation, making it suitable for patios, decks, or any outdoor space where warmth and ambiance are desired.

Lot: _______________

P.O. _______________

11804 Board Form

Tank Cover

Warning:

For Outdoor Use Only.

If stored indoors, detach

and leave cylinder outdoors.

Warning:

If the information in this manual is not

followed exactly, a ﬁre or explosion

may result causing property damage,

personal injury or loss of life.

Installation and service must be

performed by a qualiﬁed installer,

service agency or gas supplier.

Improper installation, adjustment,

alteration, service or maintenance can

cause injury or property damage.

Read the installation, operation

and maintenance instructions

thoroughly before installing or

servicing this equipment.

Save these instructions for future

reference. If you are assembling

this unit for someone else, give

this manual to him or her to read

and save for future reference.

DANGER

IMPORTANT

1. Shut oﬀ gas to the appliance.

2. Exnguish any open ﬂame.

3. If odor connues, keep away

you smell gas:

from the appliance and

immediately call your gas

supplier or ﬁre department.

WARNING

Do not

Use Liqueﬁed Petroleum Gas (LP-Gas) only!

ﬂammable vapors and liquids in the

store or use gasoline or other

vicinity of this or any other appliance.

An LP-cylinder not connected for use

should not be stored in the vicinity of

this or any other appliance.

READ BEFORE USE

SAVE THESE

INSTRUCTIONS

Real Flame Customer Service: 1-800-654-1704

Propane Cylinders Sold Separately

Parts List

Assembly Instructions

Care and Cleaning

Warranty

Table of Contents

Parts List

Tank Holder Top 118045000 1

Tank Holder Base 06700002 1

Feet 06000003 4

Protective Cover 118040001 1

Assembly Instructions

Feed the propane tank end connection of the hose up through the bottom of the

Tank Holder Base (2). Be sure to not feed the hose through the center of the base

(this is where the propane tank will be seated).

Place the propane tank in the base.

To Propane

Fireplace

To Propane

Fireplace

Place the propane tank in the base and secure the tank by tightening the screw at the

bottom of the base.

Connecting the LP Gas Tank

Check to make sure there is no debris in

the head of the LP gas tank or in the

head of the regulator valve. Make sure

you check the burner and burner ports

as well.

Connect gas line to tank by turning knob

clockwise. Hand tighten only.

With the propane tank secured and the regulator hose connected, place the Top (1)

onto the Base (2).

Do not sit on top of Tank Seat.

To Propane

Fireplace

Disconnecting the LP Gas Tank

Make sure the valve on the LP gas tank is

OFF.

Disconnect by turning the knob

counter-clockwise until it is o.

Care and Cleaning

DO NOT move or store your outdoor re table unless the re is COMPLETELY out and cool to the touch.

Cleaning

Your outdoor ﬁre table and LP tank cover should be cleaned regularly to ensure safe use and

extend product life.

1. Wipe exterior surfaces with a mild dishwashing soap or baking soda.

2. Rinse clean with water.

Storage

Turn gas OFF at tank connection. Remove tank and store in a cool dry location

outdoors and away from children and pets.

ARNING

DO NOT attempt to clean your outdoor re table unless the re is COMPLETELY out and the unit is cool to touch.

ARNING

DO NOT use oven cleaner or abrasive cleaners as they will damage this product.

ARNING

Warranty & Return Policies

Real Flame®

7800 Northwestern Ave.

Racine, WI 53406

Customer Service: 1-800-654-1704 in USA

Service à la clientèle: 1-800-363-6443 in Canada

custserv@realﬂame.com

Warranty

Real Flame® Company warrants Real Flame gas ﬁreplaces and accessories to be free from defects

in parts under normal use and service for a period of 1 year from the date of purchase and defective

from ﬁnish issues for a period of 1 year from the date of purchase. In the event of such defects Real

Flame will, at its option, replace the defective product or refund the purchase price. The foregoing

is the exclusive remedy and Real Flame disclaims all other warranties, including any implied

warranty of merchantability or ﬁtness for a particular purpose. In addition, Real Flame will not be

responsible for consequential damages in excess of the purchase price of the product on which

such liability is based.

Return Policy

You may return your purchase within 90 days of receipt. No refunds will be issued for incomplete

or unauthorized returns. All returned products must be 100% complete, adequately packaged in

original packaging and in resalable condition. Products that have been assembled or modiﬁed will

not be eligible for return. All items must be returned in their entirety, meaning all items included

must be returned together. No returns or exchanges on discontinued items. Please begin the return

process by contacting the store or company where you bought your Real Flame item.

Replacement Parts

In the event that an item has been lost or damaged, either by the manufacturer or in shipping, you

may request a replacement. Replacement parts are not available for all units and only given at Real

Flame’s discretion. We will assess any damage and ﬁnd a solution, which could include shipping

you a replacement. No replacements are available for discontinued items or repackaged (open

box) products. Please call Real Flame Customer Service at 800-654-1704 for replacement parts

before returning the damaged item. Please have the following information (which can be found in

your instruction manual) ready before you call Customer Service.

• Model Number of Item

• 4-8 digit Part Number

• Lot Code Number

• Shipping Address

• A picture of the damaged item may be requested. Pictures should be

sent to custserv@realﬂame.com

Incorrect Order Received

If you received something other than what you ordered, please contact Real Flame Customer

Service at 800-654-1704 within 48 hours of receiving the item.

Please refer to www.Realﬂame.com for our complete return guidelines and policies.

NTM Propane Warranty_101716

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Real Flame 11804-CGR User guide

Brand: Real Flame

Model: 11804-CGR

Type: User guide

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