Samsung WM55H is an electronic whiteboard designed for interactive digital communication and artistic expression. You can use it to display and interact with content from various sources, including mobile devices, laptops, USB drives, and network drives. Additionally, it allows you to create and edit digital drawings, notes, and presentations, which you can export via email, print, or save to a connected USB or network drive.
Samsung WM55H is an electronic whiteboard designed for interactive digital communication and artistic expression. You can use it to display and interact with content from various sources, including mobile devices, laptops, USB drives, and network drives. Additionally, it allows you to create and edit digital drawings, notes, and presentations, which you can export via email, print, or save to a connected USB or network drive.
Quick Setup Guide
− The color and the appearance may differ depending on the product, and the content in this manual is
subject to change without prior notice to improve the performance.
− Download the user manual from the website for further details.
http://www.samsung.com/displaysolutions
WM55H
BN68-08912E-00
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Parts
Issues Solutions
White does not really
look white.
Go to Picture and adjust the White
Balance settings.
The screen display
does not look normal.
Encoded video content may cause the
display to appear corrupted in scenes
featuring fast moving objects such as in a
sports event or action video.
Low signal level or low picture quality
may cause the display to appear
corrupted. This does not mean the
product is defective.
A cell phone within a distance of one-
meter radius may cause static on analog
and digital products.
The display looks
unstable and then
freezes.
The screen may freeze when a resolution
other than the recommended resolution
is used or if the signal is not stable.
To resolve the issue, change the
PC resolution to the recommended
resolution.
The screen cannot
be displayed in full
screen.
If the source window is set to full screen
mode while in portrait orientation, a
black bar appears at both the top and
bottom.
Change to landscape orientation, and
then switch the Source window to full
screen mode.
Issues Solutions
The icons can be
touched but the
drawings cannot.
Use the provided product-specific pen.
Drawing and erasing
do not work when
the Source window is
open.
In the PIP mode, the drawing function is
not supported within the Source window.
In the source window, drawings in a PC
application such as Paint are made by
that PC application.
Touching does not
work when HDMI
connection is used.
When the product is connected to a PC,
make sure that the PC screen is in the full
screen mode (landscape).
Check whether the TOUCH OUT port on
the product is connected to a USB port on
the PC using a USB cable.
I use two pens, but
they do not work well.
Make sure that there is enough space
between the two pens at multi-touching.
Touches break,
reaction speed gets
slow, and so on.
Make sure that there are no foreign
substances on the screen surface.
Check whether the screen is broken.
Make sure that the product is not
exposed to direct sunlight.
Troubleshooting GuideChecking the Components
Contact the vendor where you purchased the product if any components are missing.
The pictures may look different from the actual components.
Quick Setup Guide
Warranty card
(Not available in some locations)
Power cord
Touch Pen X 2 USB cable Cover Terminal
Speaker
1 Pen holder
Keep the touch pen in place.
When the product is turned off and you lift the pen from the pen
holder, the screen turns on.
When the product is in the screen saver mode and you lift the
pen from the pen holder, the screen turns on.
2 NFC pad
Tag your mobile device to the NFC pad for connection.
‐ In writing mode, an NFC tagging can automatically perform
Smart View or Screen Mirroring on your mobile device.
‐ This function is supported only on Android 8.0 Oreo version or
later of Samsung mobile devices.
Tag an NFC card to the NFC pad to enter an email address
automatically.
‐ While creating an email, an email address is automatically
entered if it is read from the encoded NFC tag.
‐ Max transmitter power with NFC: 42 dBuA/m at 10 m
3 Power button
Press and hold the button to turn off the product.
In writing mode, shortly press the Power button to switch to the
screen saver mode.
4 Motion sensor
Detects user’s motions to turn the product on or off.
For ensuring normal operation of the motion sensor, do not
install the product in a place exposed to direct sunlight.
Do not hide the front of the motion sensor with an object.
When there are any foreign substances on the motion
sensor, wipe them with a soft cloth.
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SpecificationsScreen Elements
IMPORT EXPORT
Model Name WM55H
Panel
Size 138.7 cm
Display area
1209.60 mm (H) x 680.40 mm (V)
Power Supply
AC100-240V~ 50/60Hz
Refer to the label at the back of the product as the standard voltage can vary in different countries.
Environmental
considerations
Operating
Temperature : 0 °C – 40 °C (32 °F – 104 °F)
Humidity : 10% – 80%, non-condensing
Storage
Temperature : -20 °C – 45 °C (-4 °F – 113 °F)
Humidity : 5% – 95%, non-condensing
- This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to
take adequate measures.
- For detailed device specifications, visit the Samsung Electronics website.
- The PVC Free (except for accessory cables) logo is the self-declared trademark of Samsung.
* Accessory cables: signal cables and power cords
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care centre.
Tel. 1800 40 SAMSUNG (1800 40 7267864) (Toll-Free)
www.samsung.com/in/support
Warning! Important Safety Instructions
(Please read the appropriate section that corresponds to the marking on your Samsung product before attempting to install the product.)
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT
REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE
PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED
PERSONNEL.
This symbol indicates that high voltage is present
inside. It is dangerous to make any kind of contact
with any internal part of this product.
This symbol indicates that this product has
included important literature concerning
operation and maintenance.
This product is RoHS compliant.
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger,
headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from
other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
For more information on safe disposal and recycling visit our website www.samsung.com/in or contact our Helpline numbers
- 1800 40 SAMSUNG(1800 40 7267864) (Toll-Free)
» If your equipment uses an AC adapter:
-
Only use the AC adapter with your product by Samsung.
- Do not use the power cord with other products.
» Do not install this equipment in a confined space such as a case
or similar.
» The slots and openings in the cabinet and in the back or bottom
are provided for necessary ventilation. The slots and openings
must never be blocked or covered.
» The product should be located away from heat sources such as
radiators, heat registers, or other products that produce heat.
» Do not place a water containing vessel (vases etc.) on this
apparatus, as this can result in a risk of fire or electric shock.
(Apparatus shall not be exposed to dripping or splashing)
» The apparatus must be connected to an earthed MAINS socket-
outlet (Class l Equipment only). Or Use only a properly grounded
plug and receptacle (Class l Equipment only).
» To disconnect the apparatus from the mains, the plug must be
pulled out from the mains socket, therefore the mains plug shall
be readily operable.
» As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if you turn off this
unit by POWER.
1 View the screen of a mobile device or laptop connected to the
product, or import data such as images from a connected USB or
network drive.
2 Share your creations in various ways.
3 Manage and change the rolls and settings.
4 Move or edit the created rolls for each page.
5 Undo or redo the last action.
If any page editing actions such as page adding, deleting, and
moving are found,
is reset.
‐
can be performed up to 20 times for each individual.
6 Scroll the page breaking line to move the roll.
7 Scroll the black area to move the roll.
IMPORT EXPORT
EXPORT
IMPORT EXPORT
USB NETWORK DRIVEPRINTE-MAIL
IMPORT
IMPORT EXPORT
MOBILE LAPTOP USB NETWORK DRIVE
You can view the screen of a mobile device or laptop connected to
the product, or import data such as images from a connected USB
or network drive.
- You can capture the screens you want from the imported content.
1 Displays the screen from a mobile device by using Smart View
or Screen Mirroring function.
2 Displays your laptop screen imported using HDMI connection or
WiFi display.
3 Displays images and dedicated files (.iwb) imported from a
connected USB device.
4 Displays images and dedicated files (.iwb) imported from a
connected network drive.
You can export your created rolls in various ways.
1 Send your created rolls via email.
2 Print your created rolls.
3 Export your created rolls to a connected USB device.
4 Export your created rolls to a registered and connected network
drive.
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Samsung WM55H is an electronic whiteboard designed for interactive digital communication and artistic expression. You can use it to display and interact with content from various sources, including mobile devices, laptops, USB drives, and network drives. Additionally, it allows you to create and edit digital drawings, notes, and presentations, which you can export via email, print, or save to a connected USB or network drive.
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