Acer 4315 User manual

Acer

Aspire 4715Z/4315

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

ii

Revision History

Please refer to the table below for the updates made on Travelmate 4715Z/4315 service guide.

Date Chapter Updates

iii

Copyright

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

iv

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Celeron is a registered trademark of Intel Corporation.

Core Duo and Core 2 Duo are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

v

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES

Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific

actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

vi

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.

vii

System Specification 1

Features 1

Your Acer Notebook Tour 3

Front View 3

Closed Front View 4

Left View 4

Right View 5

Rear Panel 5

Bottom Panel 6

Indicators 7

Easy-launch Buttons 8

Touchpad 9

Touchpad Basics 9

Using the Keyboard 11

Lock Keys and Embedded Numeric Keypad 11

Windows Keys 12

Hotkeys 13

Special Keys 14

Using the System Utilities 15

Acer Empowering Technology 15

Empowering Technology Password 15

Acer eNet Management 16

Acer ePower Management 18

Acer ePresentation Management 20

Acer eDataSecurity Management (for selected models) 21

Acer eLock Management 22

Acer eRecovery Management 23

Acer eSettings Management 24

Windows Mobility Center 25

Acer GridVista (dual-display compatible) 26

Launch Manager 27

Norton Internet Security 27

Hardware Specifications and Configurations 28

System Utilities 35

BIOS Setup Utility 35

Entering BIOS Setup 35

BIOS Setup Primary Menus 35

BIOS Setup Navigation Keys 35

Information Menu 36

Main Menu 37

Security Menu 38

Clearing the Supervisor or User Password 39

Boot Menu 41

Exit Menu 42

BIOS Recovery 43

Machine Disassembly and Replacement 45

Disassembly Requirements 45

General Information 46

Pre-disassembly Instructions 46

Disassembly Process 47

Table of Contents

viii

External Module Disassembly Process 48

External Modules Disassembly Flowchart 48

Removing the Battery Pack 49

Removing the Express Dummy Card 49

Removing the Lower Cover 50

Removing the DIMM 51

Removing the WLAN Board Module 52

Removing the Hard Disk Drive Module 53

Removing the Optical Drive Module 54

Main Unit Disassembly Process 56

Main Unit Disassembly Flowchart 56

Removing the CPU Heatsink Module 57

Removing the CPU 58

Removing the Keyboard 59

Removing the Middle Cover 60

Removing the LCD Module 61

Separating the Upper Case from the Lower Case 63

Removing the Speaker Modules 65

Removing the Launch Board Bracket 66

Removing the Touchpad Board Module 67

Removing the Audio Board 68

Removing the USB Board 70

Removing the Mainboard 71

Removing the Modem Board 72

Removing the RTC Battery 74

LCD Module Disassembly Process 76

LCD Module Disassembly Flowchart 76

Removing the LCD Bezel 77

Removing the Camera Board 78

Removing the Inverter Board 79

Removing the LCD with Brackets 80

Removing the LCD Brackets 83

Removing the LCD Module Hinges 83

Removing the Antenna 84

Removing the Microphone 85

Troubleshooting 87

System Check Procedures 88

External CD/DVD-ROM Drive Check 88

Keyboard or Auxiliary Input Device Check 88

Memory Check 88

Power System Check 89

Touchpad Check 90

Power-On Self-Test (POST) Error Message 91

Index of Error Messages 92

Phoenix BIOS Beep Codes 94

Index of Symptom-to-FRU Error Message 98

Intermittent Problems 102

Undetermined Problems 103

System Block Diagram and Connector Locations 105

System Block Diagram 105

Board Layout 106

Top View 106

Bottom View 107

ix

Hardware Gap Setting 108

FRU (Field Replaceable Unit) List 109

Aspire 4715Z/4315 Exploded Diagram 110

Aspire 4715Z FRU List (No: LX.AL40C.013) 111

Aspire 4715Z FRU List (No: LX.AL10Y.001/003/015) 119

Aspire 4315 FRU List (No: LX.AKZ0C.007) 127

Model Definition and Configuration 136

Aspire 4715Z/4315 136

Test Compatible Components 137

Microsoft® Windows® Vista™ Compatibility Test 138

Online Support Information 143

x

Chapter 1 1

Features

Below is a brief summary of the computer’s many feature:

Platform

T Intel

®

Pentium

®

processor T2310/T2330 (1 MB L2 cache, 1.46/1.60 GHz, 533 MHz FSB) or

Celeron

®

processor 530/540/550 (1 MB L2 cache, 1.73/1.86/2 GHz, 533 MHz FSB) supporting

Intel 64 architecture

T Mobile Intel GL960 Express chipset

Display and Graphics

T 14.1" WXGA high brightness (200-nits) Acer CrystalBrite

™

TFT LCD, 1280 x 800 pixel resolution, 16 ms

response time, supporting simultaneous multi-window viewing via Acer GridVista

™

T Mobile Intel GL960 Express Chipset with integrated 3D graphics, featuring Intel Graphics Media

Accelerator (GMA) X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4.0 (8 MB of

dedicated system memory, up to 350 MB of shared system memory), supporting Microsoft DirectX

®

9

and DirectX 10

T Dual independent display support

T 16.7 million colors

T MEPG-2/DVD hardware-assisted capability (acceleration)

T S-video/TV-out (NTSC/PAL) support

T Acer Arcade

™

featuring Acer CinemaVision

™

and Acer ClearVision

™

technologies

Storage Subsystem

T 80/120/160 GB or larger hard disk drive

T DVD-Super Multi double-layer drive or DVD/CD-RW combo drive

Audio

T Two built-in Acer 3D Sonic stereo speakers

T Intel High Definition Audio support

T MS-Sound compatible

T Built-in microphone

Input Devices

T 88-/89-/93-key keyboard, with inverted "T" cursor layout; 2.5 mm (minimum) key travel

T Seamless touchpad

T 12 function keys, four cursor keys, two Windows

®

keys, hotkey controls, embedded numeric keypad,

international language support, independent US and Euro dollar sign keys, media control keys

T Easy-launch buttons: Empowering key, WLAN

System Specification

Chapter 1

2 Chapter 1

Communication

T Integrated Acer Crystal Eye webcam supporting Acer PrimaLite

™

technology (for selected models)

T WLAN: Acer InviLink

™

802.11b/g Wi-Fi CERTIFIED

®

solution, supporting Acer SignalUp

™

wireless

technology

T LAN: Fast Ethernet; Wake-on-LAN ready

T Modem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready

I/O Interface

T ExpressCard

™

/54 slot

T Three USB 2.0 ports

T External display (VGA) port

T S-video/TV-out (NTSC/PAL) port

T Headphones/speaker/line-out jack

T Microphone-in jack

T Ethernet (RJ-45) port

T Modem (RJ-11) port

T DC-in jack for AC adapter

Power Subsystem

T ACPI 3.0 CPU power management standard: supports Standby and Hibernation power-saving modes

T 44.4 W 4000 mAh Li-ion battery pack (6-cell)

T 3-pin 65 W AC adapter

t 2.5-hour rapid charge system-off

t 3.5-hour charge-in-use

Dimensions and weight

T Width: 344 mm (13.5 inches)

T Depth: 246 mm (9.7 inches)

T Height: 37/42 mm (1.45/1.65 inches)

T Weight (approximately, with 6-cell battery): 2.6 kg (5.73 lbs.)

Environment

T Temperature:

t Operating: 5 to 35 C

t Non-operating: -20 to 65 C

T Humidity (non-condensing):

t Operating: 20 to 80%

t Non-operating: 20 to 80%

°

Chapter 1 3

Your Acer Notebook Tour

After knowing the computer features, let us show you around the new Aspire computer.

Front View

# Item Description

1 Microphone Internal microphone for sound recording.

2 Display screen Also called Liquid-Crystal Display (LCD), displays computer output.

3 Power button Turns the computer on and off.

4 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the

computer's functions and components.

5 Empowering key Launch Acer Empowering Technology.

6 Easy-launch buttons Buttons for launching frequently used programs.

7 Palmrest Comfortable support area for your hands when you use the computer.

8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the

computer's functions and components.

9 Click buttons

(left and right)

The left and right buttons function like the left and right mouse buttons.

10 Touchpad Touch-sensitive pointing device which functions like a computer mouse.

11 Keyboard For entering data into your computer.

12 Speakers Left and right speakers deliver stereo audio output.

13 Acer Crystal Eye Web camera for video communication (for selected models).

4 Chapter 1

Closed Front View

Left View

# Icon Item Description

1 Latch Locks and releases the lid.

2 Microphone jack Accepts inputs from external microphones.

3 Headphones/speaker/

line-out jack

Connects to audio line-out devices (e.g., speakers,

headphones)

# Icon Item Description

1 Kensington lock slot Connects to a Kensington-compatible computer security lock.

2 External display

(VGA) port

Connects to a display device

(e.g., external monitor, LCD projector).

3 Modem (RJ-11) port Connects to a phone line.

4 Ethernet (RJ-45) port Connects to an Ethernet 10/100/1000-based network.

5 S-video/TV-out

(NTSC/PAL) port

Connects to a television or display device with S-video input.

6 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera).

7 ExpressCard/54 slot Accepts one ExpressCard/54 module.

Chapter 1 5

Right View

Rear Panel

# Icon Item Description

1 Optical drive Internal optical drive; accepts CDs or DVDs.

2 Optical disk access

indicator

Lights up when the optical drive is active.

3 Optical drive eject button Ejects the optical disk from the drive.

4 Emergency eject hole Ejects the optical drive tray when the computer is turned off.

5 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB

camera).

6 DC-in jack Connects to an AC adapter.

# Item Description

1 Ventilation slots Enable the computer to stay cool, even after prolonged use.

6 Chapter 1

Bottom Panel

# Icon Item Description

1 Battery bay Houses the computer's battery pack.

2 Battery release latch Releases the battery for removal.

3 Battery lock Locks the battery in position.

4 Memory compartment Houses the computer's main memory.

5 Hard disk bay Houses the computer’s hard disk (secured with screws)

6 Ventilation slots and

cooling fan

Enable the computer to stay cool, even after prolonged use.

Note: Do not cover or obstruct the opening of the fan.

Chapter 1 7

Indicators

The computer has four easy-to-read status indicators:

The front panel indicators are visible even when the computer cover is closed up.

NOTE: Battery LED status during charging:

• Amber: Charging.

• Green: Charging complete.

Icon Function Description

HDD Indicates when the hard disk drive is active.

Num lock Lights up when Num Lock is activated.

Caps lock Lights up when Caps Lock is activated.

Power Indicates the computer's power status.

Battery Indicates the computer's batttery status.

8 Chapter 1

Easy-launch Buttons

There are several conveniently located easy-launch buttons. They are: mail, Web browser, Empowering Key

< > and one user-programmable button.

Press < > to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email

and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons,

run the Acer Launch Manager.

Icon Function Description

Empowering Technology Launch Acer Empowering Technology.

(user-programmable)

Wireless communication

button/indicator

Enables/disables the wireless function. Indicates the status of

wireless LAN communication.

Chapter 1 9

Touchpad

The built-in seamless touchpad is a pointing device that senses movement on its surface. This means the

cursor responds as you move your finger across the surface of the touchpad. The central location on the

palmrest provides optimum comfort and support.

Touchpad Basics

The following teaches you how to use the touchpad:

T Move your finger across the touchpad (2) to move the cursor.

T Press the left (1) and right (3) buttons located beneath the touchpad to perform selection and execution

functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the

touchpad is the same as clicking the left button.

10 Chapter 1

NOTE: When using the touchpad, keep it - and your fingers - dry and clean. The touchpad is sensitive to finger

movement; hence, the lighter the touch, the better the response. Tapping too hard will not increase the

touchpad’s responsiveness.

NOTE: By default, vertical and horizontal scrolling is enabled on your touchpad. It can be disabled under

Mouse settings in Windows Control Panel.

Function Left Button (1)

Right Button

(4)

Main touchpad (2)

Execute Click twice quickly. Tap twice (at the same speed as double-

clicking the mouse button).

Select Click once. Tap once.

Drag Click and hold, then use

finger to drag the cursor

on the touchpad

Tap twice (at the same speed as double-

clicking a mouse button) then hold finger

to the touchpad on the second tap to

drag the cursor.

Access context

menu

Click once

Scroll

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Acer 4315 User manual

Acer 4315 User manual

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