SimpleTech STI-FAX/28.8 User manual

i

Document Part Number 61000-00228-000

28.8 Communicator

V.34 Data/Fax Modem

Plug n’ Play PC Card

User Guide

ii

1-800-367-7330

3001 Daimler Street, Santa Ana, California 92705

(714) 476-1180 (714) 476-1209 fax

iii

28.8 Communicator

V.34 Data/Fax Modem

Plug n’ Play PC Card

User Guide

iv

Limited Warranty

Simple Technology Incorporated guarantees its products to be of

the highest quality, and to be free of defects in material, design

and workmanship. STI will repair or replace this product,

without charge for either parts or labor, if it is returned due to

defects in material, design, and/or workmanship only. This

guarantee applies only if the product has not been misused,

modified, repaired, neglected, improperly installed, abused, or

otherwise damaged as has not been mentioned above.

Copyright

No part of this publication may be reproduced, transmitted,

transcribed, stored in a retrieval system, or translated into any

language or computer language, in any form, by any means,

electronic, mechanical, magnetic, optical, chemical, manual or

otherwise, without expressed written consent of STI.

Disclaimer

Specifications subject to change without notice. Simple Technology

Inc. makes no representations or warranties with respect to the

contents hereof and specifically disclaims any implied warranties

of merchantability or fitness for any particular purpose. Further,

STI reserves the right to revise this publication and to make

changes from time to time in the content hereof without obligation

of STI to notify any person of such revision.

Products and brand names are trademarks and/or registered

trademarks of their respective companies.

v

Contents

1 Introduction ..........................................................1

Using the Guides ...................................................2

Installation Requirements.......................................3

Unpacking the Card ...............................................4

Technical Support..................................................4

2 Describing the Kit ..................................................5

The Hardware........................................................5

The Software .........................................................7

Specifications ........................................................7

3 Installing the Card ..................................................9

Checking for Card and Socket Services..................9

Attaching the Card ..............................................10

Installing the Communication Software................10

Configuring the Communication Software ......11

4 Using the Card .....................................................13

Inserting or Removing Your Card..........................13

About Call Waiting ...............................................13

Connecting to Cell Phones...................................14

Protecting the Card .............................................14

vi

5 Using AT Commands.............................................15

Some Notes About AT Commands.......................17

Configuring the Modem .......................................18

Sample Configuration 1 ..................................18

Sample Configuration 2 ..................................19

Sample Configuration 3 ..................................20

AT Commands......................................................21

AT& Commands..............................................27

AT% Commands .............................................35

AT\ Commands ...............................................36

AT) Commands...............................................40

AT@ Commands..............................................40

AT* Commands...............................................41

AT: Commands................................................41

AT- Commands ...............................................41

6 Fax and Voice Commands ....................................43

7 Result Codes and Messages .................................45

8 S-Registers ...........................................................49

Example: Writing to an S-Register.........................53

Bit-Mapped Options S-Registers ..........................53

Example: Setting an S-Register.............................54

Example: Interpreting an S-Register .....................55

vii

FCC and DOC Compliance

The following statements are provided in accordance with

Federal Communications Commission (FCC) and Canadian

Department of Communications (DOC). Please read these

statements carefully before installing or operating your modem.

FCC Part 68 Requirements

This equipment complies with Part 68 of the FCC Rules. On

the bottom of this equipment is a label that contains, among

other information, the FCC Registration Number and Ringer

Equivalence Number (REN) for this equipment. If requested,

this information must be given to the telephone company.

The REN is used to determine the maximum number of devices

connected to your telephone line that will ring in response to an

incoming call. In most, but not all, areas, the total REN of

devices connected to a line should not exceed five (5.0). To find

out the total permitted in your area, contact your local telephone

company.

If your telephone equipment causes harm to the telephone network,

the telephone company may discontinue your service temporarily.

If possible, the company will notify you in advance. But if advance

notice isn’t practical, you will be notified as soon as possible. You

will also be informed of your right to file a complaint with the FCC.

If your equipment is the cause of the problem, you will be given the

opportunity to correct the problem.

Your telephone company can make changes in its facilities,

equipment, operations, or procedures that could affect the

operation of your equipment. If so, you will be notified in

advance so you can make the changes needed to maintain

uninterrupted service.

viii

If you experience trouble with this telephone equipment,

please contact Simple Technology at 1-800-367-7330 for

information on obtaining service or repairs. The telephone

company may ask that you disconnect this equipment from

the network until the problem has been corrected or until you

are sure that the equipment is not malfunctioning.

This equipment contains no user serviceable parts.

This equipment may not be used on public coin service or party

lines.

FCC Part 15 Requirements

This equipment has been tested and found to comply with the limits

for a class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses and can radiate radio frequency energy and if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and

receiver.

• Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician

for help.

The user is cautioned that changes and modifications made to

this equipment without the approval of the manufacturer could

void the user’s authority to operate this equipment. There are no

user-serviceable parts in this equipment. The unit must be

returned to the manufacturer for any repairs.

ix

DOC Certification Label

The Canadian Department of Communications (DOC) label

identifies certified equipment. This certification means that the

equipment meets certain telecommunications network protective,

operational, and safety requirements. The Department does not

guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it

is permissible to be connected to the facilities of the local

telecommunications company. The equipment must also be

installed using an acceptable method of connection. In some

cases, the company’s inside wiring associated with a single

line individual service may be extended by means of a

certified connector assembly (telephone extension cord). The

customer should be aware that compliance with the above

conditions may not prevent degradation of service in some

situations.

Repairs to certified equipment should be made by an authorized

Canadian maintenance facility designated by the supplier. Any

repairs or alterations made by the user to this equipment, or

equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical

ground connections of the power utility, telephone lines, and

internal metallic water pipe system, if present, are connected

together. This precaution may be particularly important in rural

areas.

CAUTION: Do not attempt to make electrical ground

connections yourself; contact the

appropriate electric inspection authority

or an electrician.

x

The LOAD NUMBER (LN) assigned to each terminal device

denotes the percentage of the total load to be connected to a

telephone loop which is used by the device, to prevent

overloading. The termination on a loop may consist of any

combination of devices subject only to the requirement that

the sum of the LOAD NUMBERS of all the devices does not

exceed 100.

Warranty and Repair Service in Canada

Target Electronics

1111 Flint Rd. #28

Downview ONT M3J 3C7

(416) 665-9902

DOC ICES-003 Compliance

This digital apparatus does not exceed the class B limits for radio

noise emissions from digital apparatus as set out in the interfer-

ence-causing equipment entitled “Digital Apparatus,” ICES-003

of the Department of Communications.

Cet appareil numerique respecte les limites de bruits radio-

electriques applicables aux appareils numeriques de Classe B

prescrites dans la norme sur le materiell brouilleur “Appareils

Numeriques,” NMB-003 edictee par le ministre des Communica-

tions.

Etiquette D’Homologation du Ministere

des Communications du Canada

AVIS : L’etiquette du ministere des Communications du Canada

identifie le materiel homologue. Cette etiquette certifie que le

materiel est conforme a certaines normes de protection,

d’exploitation et de securite des reseaux de telecommunications.

Le ministere n’assure toutefois pas que le materiel fonctionnera a

la satisfaction de l’utilisateur.

xi

Avant d’installer ce materiel, l’utilisateur doit s’assurer qu’il est

permis de le raccorder aux installations de l’entreprise locale de

telecommunications. Le materiel doit egalement etre installe en

suivant une methode acceptee de raccordement. L’abonne ne

doit pas oublier qu’il est possible que la conformite aux condi-

tions enoncees ci-dessus n’empechent pas la degradation du

service dans certaines situations.

Les reparations de materiel homologue doivent etre effectuees

par un centre d’entretien canadien autorise designe par le

fournisseur. La compagnie de telecommunications peut de-

mander a l’utilisateur de debrancher un appareil a la suite de

reparations ou de modifications effectuees par l’utilisateur ou a

cause d’un mauvais fonctionnement.

Pour sa propre protection, l’utilisateur doit s’assurer que tous les

fils de mise a la terre de la source d’energie electrique, des lignes

telephoniques et des canalisations d’eau metalliques, s’il y en a,

sont raccordes ensemble. Cette precaution est particulierement

importante dans les regions rurales.

AVERTISSEMENT : l’utilisateur ne doit pas tenter de faire ces

raccordements lui-meme, il doit avoir recours a un service

d’inspection des installations electriques ou a un electricien,

selon le cas.

AVIS : L’INDICE DE CHARGE (IC) assigne a chaque dispositif

terminal indique, pour eviter toute surcharge, le pourcentage de

la charge totale qui peut etre raccorde a un circuit telephonique

boucle utilise par ce dispositif.

L’extremite du circuit boucle peut consister en n’importe quelle

combinaison de dispositifs pourvu que la somme des INDICES

DE CHARGE de l’ensemble des dispositifs ne depasse pas 100.

xii

Notes:

1

1. Introduction

This is a User Guide for the 28.8 Communicator PC Card

manufactured by Simple Technology. The 28.8 Communicator

is a modem PC Card that features 28.8 Kbps data transfer,

14.4 Kbs fax, cellular-ready, and voice capabilities.

The card allows you to send and receive data and fax. Also, the

card is cellular ready. With an optional cell phone cable, you can

use the data, fax, and voice features of the card with a cellular

phone. The voice capabilities of the card allow you to use your

computer as an answering machine.

The PC Card works with PCMCIA Release 2.1 Type II specifica-

tions, standard on most laptop and notebook computers.

The PCMCIA standard allows for easy hardware installation—

just plug the card into your computer card socket. The card

features Plug n’ Play, allowing you to install the card with your

computer power turned on.

The credit-card size and easy installation of the card makes it

ideal for carrying the modem between computers. This allows

you to buy one modem for use with several computers.

Also included with the card is communication software for

Windows and its User Guide. The communication software

provides a software user interface for the modem.

2

Using the Guides

Read the rest of this chapter for information about the Installation

Requirements, Unpacking the Card, and Technical Support. Then,

read the following chapters as follows:

1. Refer to Chapter 2 for an overview description of the kit

components.

2. Refer to Chapter 3 for instructions on installing the card.

3. Refer to Chapter 4 for further information on using the

card.

4. Refer to the guide that is provided with the communica-

tion software for instructions on installation and start-up

of the communication software.

5. Refer to the Chapters 5 to 8 for technical information on

the modem AT commands and S-Registers.

6. Refer to the Connecting the STI Modem to Cell Phones flyer

for information on obtaining a cable for your cell phone.

3

Installation Requirements

The following are the minimum requirements for installing the

card:

• A computer with the following features:

- An available PC Card Type II socket

- 80386 or higher microprocessor

- 2 MB of RAM

- An internal hard drive

- A 3.5-inch floppy drive

• The following operating systems:

- MS-DOS v5.0 or later, and Windows v3.1

- Card and Socket Services compatible to PCMCIA

Release 2.1 specifications

• An available phone line

• A handset (optional)

NOTE: There is no industry standard for the signal

polarity of handsets; therefore, the modem does

not work with all handsets.

4

Unpacking the Card

The following items are included with your kit:

• 28.8 Communicator

• Line Access Cable

• User Guide

(this document)

• Simple Installation Instructions

• Connecting the STI Modem to Cell Phones flyer

(P/N 61000-00062-xxx)

• Communications Software and User Guide.

If any item is missing or damaged, contact your dealer immedi-

ately.

Technical Support

If you experience any difficulties with the installation of the card,

call Technical Support at the following telephone numbers:

• (714) 476-1180

• 1-800-367-7330

5

Figure 2-1. The 28.8 Communicator

2. Describing the Kit

Use the descriptions and illustrations in this chapter to become

familiar with your kit.

The Hardware

Refer to the figures and the descriptions below and on the next

page to become familiar with the hardware:

• The 28.8 Communicator (see Figure 2-1). The Type II PC Card

contains a connector for a PC Card socket, and a connector

for the Line Access Cable. The card is encased in metal,

allowing for safe handling. With Card and Socket Services

provided with your computer, the card features Plug n’ Play

capability, i.e., the ability to insert or remove the card with

the computer power turned on. The card is keyed and will

install only in the proper orientation.

Connector for PC Card

Socket on Top Edge

Connector for Line Access Cable

on Bottom Edge

0153

Identification of Card

(28.8 Communicator)

6

Figure 2-2. The Line Access Cable

• The Line Access Cable (see Figure 2-2). This cable contains a

connector for the card, a standard jack for a phone line,

and a jack for a handset. The connector and the jacks are

keyed and will install in only the proper orientation.

The connector for the card latches to the card to ensure

continuous connection during use. To remove the cable

from the card, press on the latch-release buttons on both

sides of the connector.

The standard jack for the phone line is the wider jack

connection with only two wires.

The jack for the optional handset is the narrower jack

connection with four wires. The handset is for use with the

modem’s voice capabilities.

NOTE: There is no industry standard for the signal

polarity of handsets; therefore, the handset

jack does not work with all handsets.

Connector for a Card

Latch Release

Buttons

To phone line

To Handset

0109

7

The Software

• Communication Software. The communication software

provides the user interface to send and receive data and fax,

and to use the computer as an answering machine. Refer to

the guide that is provided with the communication software

for instructions about the installation and start-up of the

software.

Specifications

The card has the following specifications:

Form Factor

Data Rates

Fax Rates

Data Compression

Error Correction

Data Command Set

Fax Command Set

PCMCIA Type II

CCITT V.34 (28800bps)

CCITT V.32bis (14400bps)

CCITT V.32 (9600bps)

CCITT V.22bis (2400bps)

CCITT V.21 (300bps)

CCITT V.23

(1200/600bps forward, 75bps backward)

Bell 212A (1200bps)

Bell 103 (0-300bps)

CCITT V.17 (14400bps)

CCITT V.29 (9600bps)

CCITT V.27ter (4800bps)

CCITT V.42bis (up to 4:1 compression ratio)

MNP 5 (up to 2:1 compression ratio)

CCITT V.42

MNP 2-4

Enhanced AT command set

CCITT Group 3

Class 1 (EIA-578)

Class 2 (EIA-592)

8

Voice Features

Diagnostics

Power Consumption

Software Features

16550 UART

Cellular Capability

The voice capabilities of the modem allow

you to use your computer as an

answering machine

Power-on self test

Local digital loop test

Local analog loop and analog loop self test

Remote digital loop and digital loop self test

Active mode (off-hook): 975mW

Standby mode (on-hook): 40mW

Operates on systems with:

• PC DOS 5.0 or higher, or

MS-DOS 5.0 or higher

• Windows 3.1

• Card and Socket Services conforming to

PCMCIA Card and Socket Services

Release 2.1 or higher.

Enhanced UART interface provides

buffering of data. This feature is

essential in providing reliable high

speed communication, when used in

multi-tasking environments like

Windows.

MNP10-EC error correction/data

compression

Simple Technology can reference OEM

cellular interface cables which can connect

the modem to cell phones.

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