Samsung Galaxy J7 Boost Mobile User guide

Category
Mobile phones
Type
User guide

This manual is also suitable for

User Guide
[UG template version 16a]
[Boost-Samsung-J7-ug-en-042516-FINAL]
Table of Contents
Getting Started .............................................................................................................................................. 1
Introduction
................................................................................................................................
...........
2
Abo
ut the User Guide ................................................................................................................... 2
Get Support from Boost Zone
....................................................................................................... 2
Set
Up Your Phone
............................................................................................................................... 4
Parts
and Functions
...................................................................................................................... 4
Batt
ery Use
................................................................................................................................
...
6
Instal
l the Battery
.................................................................................................................. 7
Charge the
Battery
................................................................................................................ 8
SD Car
d
................................................................................................................................
........
9
Insert an
SD Card
...............................................................................................................10
Unmou
nt an SD Card..........................................................................................................11
Remove an SD Card
...........................................................................................................11
For
mat an SD Card
.............................................................................................................13
Turn Y
our Phone On and Off
......................................................................................................13
Use the
Touchscreen
..................................................................................................................14
Ac
tivation and Service ................................................................................................................18
Complete the Setup Screens
......................................................................................................18
Bas
ic Operations
.................................................................................................................................21
Bas
ics
..........................................................................................................................................21
Home S
creen and Applications (Apps) List
........................................................................21
Pho
ne Settings Menu..........................................................................................................21
Portrait and Landscape Screen Orientation
.......................................................................22
Capture
Screenshots..........................................................................................................23
Applications
.................................................................................................................................23
Laun
ch Applications............................................................................................................23
Apps List
.............................................................................................................................24
Pho
ne Number
............................................................................................................................27
Ai
rplane Mode
.............................................................................................................................27
Ente
r Text
....................................................................................................................................28
Sam
sung Keyboard
............................................................................................................28
Goo
gle Voice Typing
...........................................................................................................29
TO
C i
Tips for Editing Text............................................................................................................30
Google Account
..........................................................................................................................31
Create
a Google Account
...................................................................................................31
Sig
n In to Your Google Account .........................................................................................32
Factory Reset Protection
....................................................................................................33
Googl
e Play Store.......................................................................................................................34
Find and Install an App
.......................................................................................................34
Request a
Refund for a Paid App
.......................................................................................35
Update a
n App
....................................................................................................................35
Uninst
all an App
..................................................................................................................36
Get He
lp with Google Play
..................................................................................................37
Lock
and Unlock Your Screen
....................................................................................................38
Update
Your Phone
....................................................................................................................38
Update
Your Phone Software
.............................................................................................38
Update
Your Profile.............................................................................................................41
Update Your PRL
................................................................................................................42
Your
Phone's Home Screen
................................................................................................................43
Home Sc
reen Basics
..................................................................................................................43
Home Sc
reen Layout
..........................................................................................................43
Exten
ded Home Screens
....................................................................................................44
Status
Bar and Notification Panel
...............................................................................................45
Status
Bar
...........................................................................................................................45
Notifi
cation Panel
................................................................................................................48
Customi
ze the Home Screen
......................................................................................................50
Change t
he
Wallpaper........................................................................................................50
Add Shortcuts to the Home Screen
....................................................................................51
Add W
idgets to the Home Screen
......................................................................................52
Add F
olders to the Home Screen
.......................................................................................52
Maki
ng Connections
....................................................................................................................................54
Phone
Calls and Voicemail
.................................................................................................................55
Plac
e and Answer Calls
..............................................................................................................55
Call Us
ing the Phone Dialer
................................................................................................55
Call E
mergency Numbers
...................................................................................................56
Answ
er Phone Calls............................................................................................................57
In-Call Screen Layout and Operations
................................................................................60
TOC ii
Place a Call from Contacts .................................................................................................61
Call from Call Log
...............................................................................................................62
Voic
email
.....................................................................................................................................63
Voic
email Setup ..................................................................................................................63
Visual Voicemail Setup
.......................................................................................................64
Revie
w Visual Voicemail.....................................................................................................65
Listen to Multiple Voicemail Messages
...............................................................................66
Vis
ual Voicemail Options
....................................................................................................67
Configu
re Visual Voicemail Settings
...................................................................................67
Optio
nal Calling Services
............................................................................................................68
Caller ID
Blocking
...............................................................................................................68
Call W
aiting
.........................................................................................................................69
Conference C
alling
.............................................................................................................70
Call For
warding
...................................................................................................................71
Call S
ettings ................................................................................................................................72
Contacts
..............................................................................................................................................75
Add a Co
ntact
.............................................................................................................................75
Vie
w Contacts
.............................................................................................................................77
Contacts
Screen Layout
..............................................................................................................78
Edit a
Contact
..............................................................................................................................79
Delete
a Contact
.........................................................................................................................80
Favor
ites
.....................................................................................................................................80
Grou
ps
........................................................................................................................................81
Shar
e a Contact
..........................................................................................................................82
Prof
ile Sharing ....................................................................................................................84
Import Contacts
...........................................................................................................................85
Back
Up Contacts
.......................................................................................................................86
Mess
aging
...........................................................................................................................................87
Text a
nd Multimedia Messaging
.................................................................................................87
Send a
Text Message
.........................................................................................................87
Send a
Multimedia Message (MMS)
...................................................................................88
Use En
hanced Messaging
..................................................................................................90
Sav
e and Resume a Draft Message
...................................................................................93
New M
essages Notification ................................................................................................93
Manage Message Conversations
.......................................................................................93
TOC i
ii
Gmail...........................................................................................................................................95
Create and Send a Gmail Message
....................................................................................95
Check
Received Gmail Messages
......................................................................................96
Use Gm
ail Labels................................................................................................................98
Archive Gmail Threads
.......................................................................................................98
Mute
Gmail Threads ...........................................................................................................99
Delete Gmail Threads
.........................................................................................................99
Sea
rch Gmail Messages
.....................................................................................................99
Repor
t Spam or Phishing Gmail
.........................................................................................99
Add
Another Google (Gmail) Account
..............................................................................100
Sw
itching between Gmail Accounts
..................................................................................100
Gm
ail Settings
...................................................................................................................101
Em
ail
................................................................................................................................
.........
102
Set
Up an Email Account
..................................................................................................102
Add
an Email Account.......................................................................................................103
Add an Exchange ActiveSync Account
.............................................................................104
Crea
te and Send an Email Message
................................................................................105
Ope
n Email Messages
......................................................................................................106
Dele
te an Email Account
..................................................................................................107
Mana
ge Your Email Inbox
................................................................................................108
Ex
change ActiveSync Email Features
..............................................................................109
Interne
t and Social Networking
.........................................................................................................111
Br
owser
................................................................................................................................
.....
111
Use t
he Browser
...............................................................................................................111
Add
a Bookmark ...............................................................................................................112
View Browser History
........................................................................................................113
Ope
n New Browser Tabs
..................................................................................................114
Chrom
e Browser
.......................................................................................................................114
Fac
ebook
................................................................................................................................
..
115
Instal
l the Facebook App on Your Phone
.........................................................................115
Use Fac
ebook
...................................................................................................................116
Hangou
ts
...................................................................................................................................116
Instag
ram
................................................................................................................................
..
118
Mes
senger ................................................................................................................................118
Connectivity
.......................................................................................................................................119
TO
C iv
Transfer Files between Your Phone and a Computer ..............................................................119
Wi-Fi
..........................................................................................................................................120
T
urn Wi-Fi On and Connect to a Wireless Network
..........................................................120
Wi-
Fi Settings....................................................................................................................121
Disconnect Wi-Fi
...............................................................................................................122
Wi-
Fi Direct.......................................................................................................................122
Hotspot
......................................................................................................................................123
B
luetooth
................................................................
...................................................................
124
B
luetooth Information
........................................................................................................124
E
nable the Bluetooth Feature
...........................................................................................125
P
air Bluetooth Devices
......................................................................................................125
Conn
ect to a Paired Bluetooth Device
..............................................................................126
S
end Information Using Bluetooth
................................................................
....................
127
Rec
eive Information via Bluetooth
....................................................................................128
T
ethering ...................................................................................................................................129
Apps and Entertainment
............................................................................................................................130
Cam
era and Video
................................................................
............................................................
131
Cam
era Overview
................................................................................................
.....................
131
T
ake Pictures and Record Videos
............................................................................................132
T
ake a Picture
...................................................................................................................132
Rec
ord Videos
................................................................................................
..................
133
V
iew Pictures and Videos Using Gallery
................................................................
..................
133
E
dit Pictures
................................................................
..............................................................
135
S
hare Pictures and Videos
................................................................................................
.......
137
S
end Pictures or Videos by Email ....................................................................................137
Send a Picture or Video by Multimedia Message
.............................................................138
S
end Pictures or Videos Using Bluetooth
.........................................................................138
S
hare Pictures or Videos via Additional Apps or Social Media
........................................139
S
hare Videos on YouTube
................................................................................................140
Cam
era Options
........................................................................................................................141
S
witch Cameras
................................................................................................................141
S
et Camera Functions
................................................................................................
......
141
P
roductivity
........................................................................................................................................143
1
Weather...................................................................................................................................143
Amazon
................................................................
.....................................................................
143
T
OC
v
Amazon Photos.........................................................................................................................143
Calculator
................................................................
..................................................................
143
Cal
endar
....................................................................................................................................144
A
dd an Event to the Calendar...........................................................................................144
View Calendar Events
.......................................................................................................146
S
ync Calendars.................................................................................................................146
Synchronize an Exchange ActiveSync Calendar
.............................................................147
Cal
l Watch
.................................................................................................................................147
Cl
ock
................................................................................................
.........................................
148
A
dditional Clock Features
.................................................................................................148
Set
Alarms
................................................................
........................................................
149
Dr
ive
..........................................................................................................................................150
G
adget Guardian
................................................................................................
......................
150
G
oogle Search
..........................................................................................................................150
Me
mo ........................................................................................................................................151
My Files
.....................................................................................................................................151
G
oogle Maps
.............................................................................................................................152
V
oice Recorder
................................................................
.........................................................
153
E
ntertainment and Activities
................................................................................................
.............
157
A
mazon Kindle
..........................................................................................................................157
A
mazon Music
................................................................
..........................................................
157
B
oost 411
................................................................
..................................................................
157
B
oost Fun & Games
................................................................................................
..................
157
B
oost Music
...............................................................................................................................157
B
oost Zone................................................................................................................................157
BoostTV
................................................................
....................................................................
158
G
alaxy Apps
..............................................................................................................................158
G
oogle Play Music App
.............................................................................................................158
P
lay Music with Google Play
............................................................................................158
G
oogle Play Music Screen Layout
....................................................................................159
Cr
eate Playlists in Google Play Music
..............................................................................160
Nex
tRadio
................................................................
.................................................................
161
S
amsung Milk Music
................................................................................................
.................
161
Y
ouTube....................................................................................................................................161
View YouTube Videos
.......................................................................................................161
T
OC
vi
Post a Video to YouTube..................................................................................................162
Settings
................................................................................................
.....................................................
163
Conn
ections Settings
................................................................
........................................................
164
B
asic Settings ...........................................................................................................................164
Wi-Fi Settings Menu
..................................................................................................................166
B
luetooth Settings.....................................................................................................................168
Airplane Mode
...........................................................................................................................170
Hots
pot and Tethering Settings
................................................................................................170
Hots
pot Settings
................................................................................................................170
T
ethering Settings
.............................................................................................................172
Data
Usage Settings
.................................................................................................................172
NF
C and Payment Settings
................................................................................................
......
174
Mo
re Connection Settings
.........................................................................................................174
Nearb
y Device Scanning
................................................................................................
..
175
P
rinting..............................................................................................................................176
Virtual Private Networks (VPN)
.........................................................................................177
Dev
ice Settings
................................................................
.................................................................
182
S
mart Manager
................................................................
.........................................................
182
A
pplications Settings
.................................................................................................................183
A
pplication Manager
................................................................................................
.........
183
Def
ault Applications
................................................................................................
..........
184
Cal
endar Settings
................................................................................................
.............
185
Cam
era Settings
................................................................................................
...............
186
Cont
acts Settings
................................................................................................
..............
186
E
mail Settings...................................................................................................................187
Internet Settings
................................................................................................
................
189
Me
ssages Settings
............................................................................................................190
P
hone Settings
..................................................................................................................192
W
eather Settings
................................................................................................
..............
194
G
oogle Settings
................................................................................................
................
195
S
ounds and Vibration Settings
..................................................................................................196
Di
splay Settings
................................................................
........................................................
199
A
dvanced Features
...................................................................................................................200
P
ersonal Settings..............................................................................................................................202
Wallpaper
..................................................................................................................................202
T
OC
vii
Themes .....................................................................................................................................202
Home Screen Settings
..............................................................................................................203
Loc
k Screen and Security Settings
...........................................................................................204
Loc
k Screen and Security Overview.................................................................................204
Screen Lock
......................................................................................................................205
Dis
able the Screen Lock...................................................................................................207
Secure Lock Settings
........................................................................................................207
Devi
ce Security
.................................................................................................................208
Pr
ivacy and Safety
....................................................................................................................209
Loc
ation
............................................................................................................................210
App
Permissions
...............................................................................................................211
Repor
t Diagnostic Info
......................................................................................................211
Sen
d SOS Message
.........................................................................................................212
Eas
y Mode
................................................................................................................................212
Ac
cessibility Settings ................................................................................................................213
Vision Accessibility Settings
.............................................................................................214
Hearing
Accessibility Settings
...........................................................................................215
Dexteri
ty and Interaction Settings
.....................................................................................216
Confi
gure Other Accessibility Settings
..............................................................................216
Ac
counts
................................................................................................................................
...
217
Bac
kup and Reset
.....................................................................................................................218
Sy
stem Settings
................................................................................................................................221
Lang
uage and Input Settings
....................................................................................................221
Batt
ery Settings
.........................................................................................................................223
Po
wer Saving Mode..........................................................................................................223
Ultra Power Saving Mode
.................................................................................................224
Add
itional Battery Features
..............................................................................................224
Stora
ge Settings
................................................................................................
.......................
224
Ac
cessories Settings
.................................................................................................................225
Date an
d Time Settings
............................................................................................................226
Ac
tivate This Device
.................................................................................................................227
Sy
stem Update
.........................................................................................................................228
Abo
ut Device
.............................................................................................................................228
Gett
ing Help ..............................................................................................................................................231
For Assistance
................................................................................................................................
..
232
TO
C viii
Troubleshooting ........................................................................................................................232
Boost Account Information and Help
........................................................................................233
Mana
ge Your Account
......................................................................................................233
Re-B
oost ...........................................................................................................................234
Copyright Information
................................................................................................................234
Inte
llectual Property..........................................................................................................234
Disclaimer of
Warranties; Exclusion of Liability
................................................................235
Sam
sung KNOX
................................................................................................................235
Sam
sung Electronics America (SEA), Inc.
.......................................................................235
Do y
ou have questions about your Samsung Mobile Device?
.........................................236
Lega
l Information
......................................................................................................................236
Index
..........................................................................................................................................................237
TO
C ix
Getting Started
The following set of topics will introduce you to your phone, help you get set up with service, provide an
overview of the phone screen, and get you started with basic phone operations.
1
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new Samsung
â„¢
Galaxy J7. The following topics explain how best to use
this guide to get the most out of your phone.
Before Using Your Phone
Read the Get Started guide and Important Information booklet that were packaged with your phone
thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by
pressing the Ho
me key . Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in
the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD
â„¢
or
microSDHC
â„¢
card is referred to as an "SD card" or a "memory card."
Get Support from Boost Zone
Access support for your phone and service through the preloaded Boost Zone app.
Introduction 2
1. From home, tap
Ap
ps
> Boost Zone .
2. From the Boost Zone main page, tap My Account.
3. Tap a topic to view its contents.
Introduction 3
Set Up Your Phone
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample
images only.
Phone Layout
The following illustration outlines your phone’s primary external features and keys.
Front View
Part
Description
Earpiece
Listen to calls and automated prompts when using the phone.
Proximity sensors
Detect when objects are close to the screen. For example, when you
hold the phone to your ear while on a phone call, the sensors
temporarily lock the screen to prevent accidental screen touches.
Set Up Your Phone 4
Part
Description
Front camera
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Power/Lock key
Turn the phone or screen on or off, or switch your phone to silent
mode, vibration mode, or airplane mode.
Back key
Return to the previous screen, or close a dialog box, options menu,
the notification panel, or keyboard.
Home key
Return to the home screen. Press and hold to open Google
â„¢
Search
â„¢
/Google Now
â„¢
.
Recent Apps key
Access recently used apps.
Touchscreen
Display information needed to operate your phone, such as the call
status, the Contacts list, and the date and time. Also provides one-tap
access to all of your features and applications.
Volume key
Adjust the ringtone or media volume or adjust the voice volume during
a call.
LED Indicator
The LED indicator blinks or glows when charging, to indicate low
battery, to announce new notifications, and when voice recording.
Set Up Your Phone 5
Back View
Part
Description
Microphone
Transmit your voice for phone calls or record your voice or ambient
sounds for voice recordings and videos. There are two microphones,
one on the top and one on the bottom.
Speaker
Play ringtones and sounds. The speaker also lets you hear the caller’s
voice in speakerphone mode.
Rear camera
Take pictures and videos.
USB charger/accessory port
Connect the phone to the charger using a USB cable.
Headset jack
Plug in a headset for convenient, hands-free conversations.
Flash
Help illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Battery Use
Follow these instructions to install and charge your phone’s battery using either the included charging
head and USB cable or using a USB connection on your computer.
Note: This device is also compatible with Samsung-approved wireless charging devices (sold separately).
Set Up Your Phone 6
Install the Battery
Your phone’s battery is preinstalled and should only be accessed if directed by a customer service
representative.
1. Using the slot provided, gently lift the cover off the phone.
1. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,
and gently press the battery into place.
2. Insert an optional SD card. See SD Card for more information.
3. Replace the back cover, making sure all the tabs are secure and that there are no gaps around
the cover.
Set Up Your Phone 7
Battery Cautions
Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to
maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and
settings may become lost or changed, or the phone may become unusable. Charge once every six
months before storing or leaving unused for a long period.
Charge the Battery
Follow these instructions to charge
your
phone’s battery
using
either the included AC adapter or using
a
USB connection on
your computer.
Note: It is recommended you fully charge the battery before using your device for the first time.
1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.
2. Plug the other end of the USB cable into the charging head.
3. Plug the charging head into an electrical outlet.
Set Up Your Phone 8
SD Card Cautions
4. After cha
rging, disconnect the phone from the charger.
 Unplug the charging head from the outlet, and remove the micro USB cable from the phone
and the charging head.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your
phone.
2. Insert the large end of the USB cable into a USB port on your computer.
3. After charging, remove the USB cable from both the phone and the computer.
Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are
designed for your device to maximize battery life. Using other accessories may invalidate your warranty
and may cause damage.
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some
cards may not operate properly with your phone.
Data: Information stored on an SD card can become lost or changed accidently or as a result of
damage. It is recommended that you keep a separate copy of important data. Boost is not
responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off or remove the battery while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to an SD card.
Handling SD Card: Use/st
ore SD cards away from the reach of infants. May cause choking if
swallowed.
Set Up
Your Phone 9
Insert an SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the back cover.
 Using the slot provided, gently lift the cover off the phone.
2. Slide the memory card into the memory card slot with the gold contacts facing down.
3. Replace the back cover.
Set Up Your Phone 10
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Samsung Galaxy J7 Boost Mobile User guide

Category
Mobile phones
Type
User guide
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