Samsung Galaxy J7 Boost Mobile User guide

User Guide

[UG template version 16a]

[Boost-Samsung-J7-ug-en-042516-FINAL]

Table of Contents

Getting Started .............................................................................................................................................. 1

Introduction

................................................................................................................................

...........

2

Abo

ut the User Guide ................................................................................................................... 2

Get Support from Boost Zone

....................................................................................................... 2

Set

Up Your Phone

............................................................................................................................... 4

Parts

and Functions

...................................................................................................................... 4

Batt

ery Use

................................................................................................................................

...

6

Instal

l the Battery

.................................................................................................................. 7

Charge the

Battery

................................................................................................................ 8

SD Car

d

................................................................................................................................

........

9

Insert an

SD Card

...............................................................................................................10

Unmou

nt an SD Card..........................................................................................................11

Remove an SD Card

...........................................................................................................11

For

mat an SD Card

.............................................................................................................13

Turn Y

our Phone On and Off

......................................................................................................13

Use the

Touchscreen

..................................................................................................................14

Ac

tivation and Service ................................................................................................................18

Complete the Setup Screens

......................................................................................................18

Bas

ic Operations

.................................................................................................................................21

Bas

ics

..........................................................................................................................................21

Home S

creen and Applications (Apps) List

........................................................................21

Pho

ne Settings Menu..........................................................................................................21

Portrait and Landscape Screen Orientation

.......................................................................22

Capture

Screenshots..........................................................................................................23

Applications

.................................................................................................................................23

Laun

ch Applications............................................................................................................23

Apps List

.............................................................................................................................24

Pho

ne Number

............................................................................................................................27

Ai

rplane Mode

.............................................................................................................................27

Ente

r Text

....................................................................................................................................28

Sam

sung Keyboard

............................................................................................................28

Goo

gle Voice Typing

...........................................................................................................29

TO

C i

Tips for Editing Text............................................................................................................30

Google Account

..........................................................................................................................31

Create

a Google Account

...................................................................................................31

Sig

n In to Your Google Account .........................................................................................32

Factory Reset Protection

....................................................................................................33

Googl

e Play Store.......................................................................................................................34

Find and Install an App

.......................................................................................................34

Request a

Refund for a Paid App

.......................................................................................35

Update a

n App

....................................................................................................................35

Uninst

all an App

..................................................................................................................36

Get He

lp with Google Play

..................................................................................................37

Lock

and Unlock Your Screen

....................................................................................................38

Update

Your Phone

....................................................................................................................38

Update

Your Phone Software

.............................................................................................38

Update

Your Profile.............................................................................................................41

Update Your PRL

................................................................................................................42

Your

Phone's Home Screen

................................................................................................................43

Home Sc

reen Basics

..................................................................................................................43

Home Sc

reen Layout

..........................................................................................................43

Exten

ded Home Screens

....................................................................................................44

Status

Bar and Notification Panel

...............................................................................................45

Status

Bar

...........................................................................................................................45

Notifi

cation Panel

................................................................................................................48

Customi

ze the Home Screen

......................................................................................................50

Change t

he

Wallpaper........................................................................................................50

Add Shortcuts to the Home Screen

....................................................................................51

Add W

idgets to the Home Screen

......................................................................................52

Add F

olders to the Home Screen

.......................................................................................52

Maki

ng Connections

....................................................................................................................................54

Phone

Calls and Voicemail

.................................................................................................................55

Plac

e and Answer Calls

..............................................................................................................55

Call Us

ing the Phone Dialer

................................................................................................55

Call E

mergency Numbers

...................................................................................................56

Answ

er Phone Calls............................................................................................................57

In-Call Screen Layout and Operations

................................................................................60

TOC ii

Place a Call from Contacts .................................................................................................61

Call from Call Log

...............................................................................................................62

Voic

email

.....................................................................................................................................63

Voic

email Setup ..................................................................................................................63

Visual Voicemail Setup

.......................................................................................................64

Revie

w Visual Voicemail.....................................................................................................65

Listen to Multiple Voicemail Messages

...............................................................................66

Vis

ual Voicemail Options

....................................................................................................67

Configu

re Visual Voicemail Settings

...................................................................................67

Optio

nal Calling Services

............................................................................................................68

Caller ID

Blocking

...............................................................................................................68

Call W

aiting

.........................................................................................................................69

Conference C

alling

.............................................................................................................70

Call For

warding

...................................................................................................................71

Call S

ettings ................................................................................................................................72

Contacts

..............................................................................................................................................75

Add a Co

ntact

.............................................................................................................................75

Vie

w Contacts

.............................................................................................................................77

Contacts

Screen Layout

..............................................................................................................78

Edit a

Contact

..............................................................................................................................79

Delete

a Contact

.........................................................................................................................80

Favor

ites

.....................................................................................................................................80

Grou

ps

........................................................................................................................................81

Shar

e a Contact

..........................................................................................................................82

Prof

ile Sharing ....................................................................................................................84

Import Contacts

...........................................................................................................................85

Back

Up Contacts

.......................................................................................................................86

Mess

aging

...........................................................................................................................................87

Text a

nd Multimedia Messaging

.................................................................................................87

Send a

Text Message

.........................................................................................................87

Send a

Multimedia Message (MMS)

...................................................................................88

Use En

hanced Messaging

..................................................................................................90

Sav

e and Resume a Draft Message

...................................................................................93

New M

essages Notification ................................................................................................93

Manage Message Conversations

.......................................................................................93

TOC i

ii

Gmail...........................................................................................................................................95

Create and Send a Gmail Message

....................................................................................95

Check

Received Gmail Messages

......................................................................................96

Use Gm

ail Labels................................................................................................................98

Archive Gmail Threads

.......................................................................................................98

Mute

Gmail Threads ...........................................................................................................99

Delete Gmail Threads

.........................................................................................................99

Sea

rch Gmail Messages

.....................................................................................................99

Repor

t Spam or Phishing Gmail

.........................................................................................99

Add

Another Google (Gmail) Account

..............................................................................100

Sw

itching between Gmail Accounts

..................................................................................100

Gm

ail Settings

...................................................................................................................101

Em

ail

................................................................................................................................

.........

102

Set

Up an Email Account

..................................................................................................102

Add

an Email Account.......................................................................................................103

Add an Exchange ActiveSync Account

.............................................................................104

Crea

te and Send an Email Message

................................................................................105

Ope

n Email Messages

......................................................................................................106

Dele

te an Email Account

..................................................................................................107

Mana

ge Your Email Inbox

................................................................................................108

Ex

change ActiveSync Email Features

..............................................................................109

Interne

t and Social Networking

.........................................................................................................111

Br

owser

................................................................................................................................

.....

111

Use t

he Browser

...............................................................................................................111

Add

a Bookmark ...............................................................................................................112

View Browser History

........................................................................................................113

Ope

n New Browser Tabs

..................................................................................................114

Chrom

e Browser

.......................................................................................................................114

Fac

ebook

................................................................................................................................

..

115

Instal

l the Facebook App on Your Phone

.........................................................................115

Use Fac

ebook

...................................................................................................................116

Hangou

ts

...................................................................................................................................116

Instag

ram

................................................................................................................................

..

118

Mes

senger ................................................................................................................................118

Connectivity

.......................................................................................................................................119

TO

C iv

Transfer Files between Your Phone and a Computer ..............................................................119

Wi-Fi

..........................................................................................................................................120

T

urn Wi-Fi On and Connect to a Wireless Network

..........................................................120

Wi-

Fi Settings....................................................................................................................121

Disconnect Wi-Fi

...............................................................................................................122

Wi-

Fi Direct.......................................................................................................................122

Hotspot

......................................................................................................................................123

B

luetooth

................................................................

...................................................................

124

B

luetooth Information

........................................................................................................124

E

nable the Bluetooth Feature

...........................................................................................125

P

air Bluetooth Devices

......................................................................................................125

Conn

ect to a Paired Bluetooth Device

..............................................................................126

S

end Information Using Bluetooth

................................................................

....................

127

Rec

eive Information via Bluetooth

....................................................................................128

T

ethering ...................................................................................................................................129

Apps and Entertainment

............................................................................................................................130

Cam

era and Video

................................................................

............................................................

131

Cam

era Overview

................................................................................................

.....................

131

T

ake Pictures and Record Videos

............................................................................................132

T

ake a Picture

...................................................................................................................132

Rec

ord Videos

................................................................................................

..................

133

V

iew Pictures and Videos Using Gallery

................................................................

..................

133

E

dit Pictures

................................................................

..............................................................

135

S

hare Pictures and Videos

................................................................................................

.......

137

S

end Pictures or Videos by Email ....................................................................................137

Send a Picture or Video by Multimedia Message

.............................................................138

S

end Pictures or Videos Using Bluetooth

.........................................................................138

S

hare Pictures or Videos via Additional Apps or Social Media

........................................139

S

hare Videos on YouTube

................................................................................................140

Cam

era Options

........................................................................................................................141

S

witch Cameras

................................................................................................................141

S

et Camera Functions

................................................................................................

......

141

P

roductivity

........................................................................................................................................143

1

Weather...................................................................................................................................143

Amazon

................................................................

.....................................................................

143

T

OC

v

Amazon Photos.........................................................................................................................143

Calculator

................................................................

..................................................................

143

Cal

endar

....................................................................................................................................144

A

dd an Event to the Calendar...........................................................................................144

View Calendar Events

.......................................................................................................146

S

ync Calendars.................................................................................................................146

Synchronize an Exchange ActiveSync Calendar

.............................................................147

Cal

l Watch

.................................................................................................................................147

Cl

ock

................................................................................................

.........................................

148

A

dditional Clock Features

.................................................................................................148

Set

Alarms

................................................................

........................................................

149

Dr

ive

..........................................................................................................................................150

G

adget Guardian

................................................................................................

......................

150

G

oogle Search

..........................................................................................................................150

Me

mo ........................................................................................................................................151

My Files

.....................................................................................................................................151

G

oogle Maps

.............................................................................................................................152

V

oice Recorder

................................................................

.........................................................

153

E

ntertainment and Activities

................................................................................................

.............

157

A

mazon Kindle

..........................................................................................................................157

A

mazon Music

................................................................

..........................................................

157

B

oost 411

................................................................

..................................................................

157

B

oost Fun & Games

................................................................................................

..................

157

B

oost Music

...............................................................................................................................157

B

oost Zone................................................................................................................................157

BoostTV

................................................................

....................................................................

158

G

alaxy Apps

..............................................................................................................................158

G

oogle Play Music App

.............................................................................................................158

P

lay Music with Google Play

............................................................................................158

G

oogle Play Music Screen Layout

....................................................................................159

Cr

eate Playlists in Google Play Music

..............................................................................160

Nex

tRadio

................................................................

.................................................................

161

S

amsung Milk Music

................................................................................................

.................

161

Y

ouTube....................................................................................................................................161

View YouTube Videos

.......................................................................................................161

T

OC

vi

Post a Video to YouTube..................................................................................................162

Settings

................................................................................................

.....................................................

163

Conn

ections Settings

................................................................

........................................................

164

B

asic Settings ...........................................................................................................................164

Wi-Fi Settings Menu

..................................................................................................................166

B

luetooth Settings.....................................................................................................................168

Airplane Mode

...........................................................................................................................170

Hots

pot and Tethering Settings

................................................................................................170

Hots

pot Settings

................................................................................................................170

T

ethering Settings

.............................................................................................................172

Data

Usage Settings

.................................................................................................................172

NF

C and Payment Settings

................................................................................................

......

174

Mo

re Connection Settings

.........................................................................................................174

Nearb

y Device Scanning

................................................................................................

..

175

P

rinting..............................................................................................................................176

Virtual Private Networks (VPN)

.........................................................................................177

Dev

ice Settings

................................................................

.................................................................

182

S

mart Manager

................................................................

.........................................................

182

A

pplications Settings

.................................................................................................................183

A

pplication Manager

................................................................................................

.........

183

Def

ault Applications

................................................................................................

..........

184

Cal

endar Settings

................................................................................................

.............

185

Cam

era Settings

................................................................................................

...............

186

Cont

acts Settings

................................................................................................

..............

186

E

mail Settings...................................................................................................................187

Internet Settings

................................................................................................

................

189

Me

ssages Settings

............................................................................................................190

P

hone Settings

..................................................................................................................192

W

eather Settings

................................................................................................

..............

194

G

oogle Settings

................................................................................................

................

195

S

ounds and Vibration Settings

..................................................................................................196

Di

splay Settings

................................................................

........................................................

199

A

dvanced Features

...................................................................................................................200

P

ersonal Settings..............................................................................................................................202

Wallpaper

..................................................................................................................................202

T

OC

vii

Themes .....................................................................................................................................202

Home Screen Settings

..............................................................................................................203

Loc

k Screen and Security Settings

...........................................................................................204

Loc

k Screen and Security Overview.................................................................................204

Screen Lock

......................................................................................................................205

Dis

able the Screen Lock...................................................................................................207

Secure Lock Settings

........................................................................................................207

Devi

ce Security

.................................................................................................................208

Pr

ivacy and Safety

....................................................................................................................209

Loc

ation

............................................................................................................................210

App

Permissions

...............................................................................................................211

Repor

t Diagnostic Info

......................................................................................................211

Sen

d SOS Message

.........................................................................................................212

Eas

y Mode

................................................................................................................................212

Ac

cessibility Settings ................................................................................................................213

Vision Accessibility Settings

.............................................................................................214

Hearing

Accessibility Settings

...........................................................................................215

Dexteri

ty and Interaction Settings

.....................................................................................216

Confi

gure Other Accessibility Settings

..............................................................................216

Ac

counts

................................................................................................................................

...

217

Bac

kup and Reset

.....................................................................................................................218

Sy

stem Settings

................................................................................................................................221

Lang

uage and Input Settings

....................................................................................................221

Batt

ery Settings

.........................................................................................................................223

Po

wer Saving Mode..........................................................................................................223

Ultra Power Saving Mode

.................................................................................................224

Add

itional Battery Features

..............................................................................................224

Stora

ge Settings

................................................................................................

.......................

224

Ac

cessories Settings

.................................................................................................................225

Date an

d Time Settings

............................................................................................................226

Ac

tivate This Device

.................................................................................................................227

Sy

stem Update

.........................................................................................................................228

Abo

ut Device

.............................................................................................................................228

Gett

ing Help ..............................................................................................................................................231

For Assistance

................................................................................................................................

..

232

TO

C viii

Troubleshooting ........................................................................................................................232

Boost Account Information and Help

........................................................................................233

Mana

ge Your Account

......................................................................................................233

Re-B

oost ...........................................................................................................................234

Copyright Information

................................................................................................................234

Inte

llectual Property..........................................................................................................234

Disclaimer of

Warranties; Exclusion of Liability

................................................................235

Sam

sung KNOX

................................................................................................................235

Sam

sung Electronics America (SEA), Inc.

.......................................................................235

Do y

ou have questions about your Samsung Mobile Device?

.........................................236

Lega

l Information

......................................................................................................................236

Index

..........................................................................................................................................................237

TO

C ix

Getting Started

The following set of topics will introduce you to your phone, help you get set up with service, provide an

overview of the phone screen, and get you started with basic phone operations.

1

Introduction

The following topics describe the basics of using this guide and your new phone.

About the User Guide

Thank you for purchasing your new Samsung

™

Galaxy J7. The following topics explain how best to use

this guide to get the most out of your phone.

Before Using Your Phone

Read the Get Started guide and Important Information booklet that were packaged with your phone

thoroughly for proper usage.

Accessible services may be limited by subscription contract conditions.

Descriptions in the User Guide

Note that most descriptions in this guide are based on your phone's setup at the time of purchase.

Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by

pressing the Ho

me key . Some operation descriptions may be simplified.

Screenshots and Key Labels

Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in

the user guide are simplified for description purposes and differ from your phone's display.

Other Notations

In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD

™

or

microSDHC

™

card is referred to as an "SD card" or a "memory card."

Get Support from Boost Zone

Access support for your phone and service through the preloaded Boost Zone app.

Introduction 2

1. From home, tap

Ap

ps

> Boost Zone .

2. From the Boost Zone main page, tap My Account.

3. Tap a topic to view its contents.

Introduction 3

Set Up Your Phone

The following topics give you all the information you need to set up your phone and wireless service the

first time.

Parts and Functions

These topics illustrate your phone’s primary parts and key functions.

Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample

images only.

Phone Layout

The following illustration outlines your phone’s primary external features and keys.

Front View

Part

Description

Earpiece

Listen to calls and automated prompts when using the phone.

Proximity sensors

Detect when objects are close to the screen. For example, when you

hold the phone to your ear while on a phone call, the sensors

temporarily lock the screen to prevent accidental screen touches.

Set Up Your Phone 4

Part

Description

Front camera

Takes pictures and records videos while facing the screen, and allows

you to video conference.

Power/Lock key

Turn the phone or screen on or off, or switch your phone to silent

mode, vibration mode, or airplane mode.

Back key

Return to the previous screen, or close a dialog box, options menu,

the notification panel, or keyboard.

Home key

Return to the home screen. Press and hold to open Google

™

Search

™

/Google Now

™

.

Recent Apps key

Access recently used apps.

Touchscreen

Display information needed to operate your phone, such as the call

status, the Contacts list, and the date and time. Also provides one-tap

access to all of your features and applications.

Volume key

Adjust the ringtone or media volume or adjust the voice volume during

a call.

LED Indicator

The LED indicator blinks or glows when charging, to indicate low

battery, to announce new notifications, and when voice recording.

Set Up Your Phone 5

Back View

Part

Description

Microphone

Transmit your voice for phone calls or record your voice or ambient

sounds for voice recordings and videos. There are two microphones,

one on the top and one on the bottom.

Speaker

Play ringtones and sounds. The speaker also lets you hear the caller’s

voice in speakerphone mode.

Rear camera

Take pictures and videos.

USB charger/accessory port

Connect the phone to the charger using a USB cable.

Headset jack

Plug in a headset for convenient, hands-free conversations.

Flash

Help illuminate subjects in low-light environments when the camera is

focusing and capturing a picture or video.

CAUTION! Inserting an accessory into the incorrect jack may damage the phone.

Battery Use

Follow these instructions to install and charge your phone’s battery using either the included charging

head and USB cable or using a USB connection on your computer.

Note: This device is also compatible with Samsung-approved wireless charging devices (sold separately).

Set Up Your Phone 6

Install the Battery

Your phone’s battery is preinstalled and should only be accessed if directed by a customer service

representative.

1. Using the slot provided, gently lift the cover off the phone.

1. Insert the battery, aligning the gold contacts on the battery with the gold contacts on the phone,

and gently press the battery into place.

2. Insert an optional SD card. See SD Card for more information.

3. Replace the back cover, making sure all the tabs are secure and that there are no gaps around

the cover.

Set Up Your Phone 7

Battery Cautions

Caution: Use only Samsung-approved charging devices. Samsung accessories are designed to

maximize battery life. Using other accessories may invalidate your warranty and may cause damage.

Storage: Avoid storing or leaving the phone with no battery charge remaining. Saved information and

settings may become lost or changed, or the phone may become unusable. Charge once every six

months before storing or leaving unused for a long period.

Charge the Battery

Follow these instructions to charge

your

phone’s battery

using

either the included AC adapter or using

a

USB connection on

your computer.

Note: It is recommended you fully charge the battery before using your device for the first time.

1. Plug the USB cable into the USB charger/accessory port on the bottom of your phone.

2. Plug the other end of the USB cable into the charging head.

3. Plug the charging head into an electrical outlet.

Set Up Your Phone 8

SD Card Cautions

4. After cha

rging, disconnect the phone from the charger.

 Unplug the charging head from the outlet, and remove the micro USB cable from the phone

and the charging head.

Charge Using a PC Connection

Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending

on the type of connection, your phone’s battery may not charge.

1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your

phone.

2. Insert the large end of the USB cable into a USB port on your computer.

3. After charging, remove the USB cable from both the phone and the computer.

Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are

designed for your device to maximize battery life. Using other accessories may invalidate your warranty

and may cause damage.

SD Card

Your phone supports the use of an optional SD card (not included) to expand its storage capacity. Some

cards may not operate properly with your phone.

Data: Information stored on an SD card can become lost or changed accidently or as a result of

damage. It is recommended that you keep a separate copy of important data. Boost is not

responsible for damages from data that is lost or changed.

Reading/Writing Data: Never power off or remove the battery while reading or writing data.

Battery Level: A low battery charge may prevent reading/writing to an SD card.

Handling SD Card: Use/st

ore SD cards away from the reach of infants. May cause choking if

swallowed.

Set Up

Your Phone 9

Insert an SD Card

Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before

inserting or removing an SD card.

1. Remove the back cover.

 Using the slot provided, gently lift the cover off the phone.

2. Slide the memory card into the memory card slot with the gold contacts facing down.

3. Replace the back cover.

Set Up Your Phone 10

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