Hatco HWB-11QT Operating instructions

HWB-11QT
Hatco
Brand
Hatco
Model
HWB-11QT
Type
Operating instructions

This manual is also suitable for

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I&W #07.05.167.00
© 2010 Hatco Corporation
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See IMPORTANT OWNER INFORMATION section for details.
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Form No. HWBM-1110
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All Models ........................................................................4
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Plug Configurations .........................................................6
Electrical Rating Charts ...................................................7
Water Supply Specifications (Auto-Fill Units) ..................9
Dimensions......................................................................9
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General..........................................................................12
Combustible Countertop Cutout Chart
(for Unit/Mounting Kit).................................................14
Non-Combustible Countertop Cutout Chart ..................16
Installing a Remote Mounted Control Box.....................17
Control Box Cutout Dimensions ....................................17
Installing an Auto-Fill Unit..............................................18
Installing a Drain Assembly ...........................................18
Installing a Bottom Mount Unit ......................................18
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General..........................................................................19
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General..........................................................................20
Daily Cleaning ...............................................................20
Weekly Cleaning............................................................20
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Hatco Built-In Heated Wells are specially designed to hold
heated foods at safe serving temperatures. Designed for dry or
wet applications, the wells are available in a variety of pan and
pot combinations — all heated with a long-life heating element
design with a 2 year warranty. Heat is evenly distributed
throughout the heavy gauge stainless steel construction to
assure hot food. The design allows for easy maintenance and
durable performance. The standard unit is Underwriters
Laboratory (UL) approved and equipped with a remote control
box. An optional UL recognized (UR) unit with remote switch is
available also.
Units are equipped with EZ lock mounting hardware (except for
the insulated bottom mount models). One year parts and on-
site labor warranty is standard.
Hatco Built-In Heated Wells are a product of extensive research
and field testing. The materials used were selected for
maximum durability, attractive appearance, and optimum
performance. Every unit is inspected and tested thoroughly prior
to shipment.
This manual provides the installation, safety, and operating
instructions for the Built-In Heated Wells. Hatco recommends all
installation, operating, and safety instructions appearing in this
manual be read prior to installation or operation of the Built-In
Heated Wells.
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NOTICE
CAUTION
WARNING
Record the model number, serial number, voltage, and
purchase date of the unit in the spaces below (specification
label located on the bottom of the unit or on the control box).
Please have this information available when calling Hatco for
service assistance.
Model No. ________________________________________
Serial No. ________________________________________
Voltage __________________________________________
Date of Purchase __________________________________
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Completing online warranty registration will prevent delay in
obtaining warranty coverage. Access the Hatco website at
GGG81D3?3?B@3?=, select the Parts & Service pull-down
menu, and click on “Warranty Registration”.
Business 8:00
AM to 5:00 PM
Hours: Central Standard Time (C.S.T.)
(Summer Hours: June to September –
8:00
AM to 5:00 PM C.S.T.
Monday through Thursday
8:00
AM to 2:30 PM C.S.T. Friday)
Telephone: (800) 558-0607; (414) 671-6350
E-mail: part[email protected]
Fax: (800) 690-2966 (Parts and Service)
(414) 671-3976 (International)
Additional information can be found by visiting our web site at
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24 Hour 7 Day Parts and Service
Assistance available in the United States
and Canada by calling (800) 558-0607.
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NOTICE
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4
Form No. HWBM-1110
!$#&("('(-"#&!(#"
!# '"(#"
<<!?45<C
All Built-In Heated Well units are reliable and versatile. Units
have a stainless steel and aluminized steel housing with a metal
sheathed heating element that is available in low, standard, and
high wattage. The heating element is controlled two ways. The
first is UL listed with a thermostatic control and ON/OFF switch
housed in a remote mounted control box. The control box is
connected to the unit with a 36″ (914 mm) flexible conduit
assembly (72″ [1829 mm] flexible conduit connection is optional,
not available for retrofit.) The second is a remote switch option
that is UL recognized (UR) with either a thermostatic control and
ON/OFF switch or an infinite switch control with indicator light.
Built-In Heated Wells can be hardwired directly to a power
source for a secure and cord free serving area. Corded units
also are available. EZ locking hardware allows for Heated Wells
to be mounted into non-combustible countertops and
combustible countertops using optional Hatco mounting kits.
Built-In Heated Wells are designed, manufactured, and tested
to maintain safe food holding temperatures.
+) !?45<C
HWB-FUL models are capable of holding a variety of pan
combinations listed below. These models are designed to be
mounted to the topside of a non-combustible countertop or
topside of a combustible countertop using the appropriate
countertop mounting kit.
• One full size pan
• Three 1/3 size pans with adapter bars.
• Two 1/2 sized pans with adapter bars.
• Two 7 quart round pans with adapter top.
• Three 4 quart round pans with adapter top.
An optional remote mounted control box with a digital
temperature controller and an ON/OFF switch is available.
Pans, Covers, Adapter Bars, and Adapter Tops sold separately
(see the OPTIONS AND ACCESSORIES section for details).
Figure 2. HWB-FUL Model
+) !?45<C
HWB-FULD models have the same capabilities as the HWB-
FUL but are equipped with a drain. The drain includes a 3/4″
NPT drain fitting and flat drain screen that allows for pans to
stay level for consistent temperatures. These models are
designed to be mounted to the topside of a non-combustible
countertop or topside of a combustible countertop using the
appropriate countertop mounting kit.
+) !?45<C
HWBI-FUL models are the same as the HWB-FUL models
except the units are fully insulated. The insulated unit conserves
energy and preserves more consistent heating temperatures.
These models are designed to be mounted to the topside of a
non-combustible countertop or topside of a combustible
countertop using the appropriate countertop mounting kit.
+) !?45<C
HWBI-FULD models are top mount insulated versions that have
the same capabilities as the HWBI-FUL but with a drain. The
drain includes a 3/4″ NPT drain fitting and flat drain screen that
allows for pans to stay level for consistent temperatures. These
models are designed to be mounted to the topside of a non-
combustible countertop or topside of a combustible countertop
using the appropriate countertop mounting kit.
H W B X X X - X D A
Heated Well Built-In
No Character = Standard Wattage
H = High Wattage
L = Low Wattage
FUL = Full Size Pan
43 = 4/3 Size Pan
4QT = Round 4 Quart Pan
7QT = Round 7 Quart Pan
11QT = Round 11 Quart Pan
Auto-Fill Equipped
Drain Equipped
I = Insulated Top Mount
IB = Insulated Bottom Mount
RT = Thermostat Control (UR only)
RN = Infinite Switch Control (UR only)
Figure 1. Model Designation
!# '&$(#"
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9DCEC35@D92<5D?C?9<133E=E<1D9?>
NOTICE
1=175 D? 1>I 3?E>D5BD?@ =1D5B91< 31EC54 2I 851D
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NOTICE
Form No. HWBM-1110
5
!# '&$(#"
+) !?45<C
HWBI-FULDA models are top mount insulated versions that
have the same capabilities as the HWBI-FULD but with the
optional Auto-Fill feature.The Auto-Fill feature fills and maintains
the proper level of water in the well automatically. These models
are designed to be mounted to the topside of a non-combustible
countertop or topside of a combustible countertop using the
appropriate countertop mounting kit.
Figure 3. HWBI-FUL, HWBI-FULD, and HWBI-FULDA Models
+) !?45<C
HWBIB-FUL models are a fully insulated version of the HWB-
FUL models. These models are designed to be mounted to the
underside of a non-combustible countertop.
+) !?45<C
HWBIB-FULD models are bottom mount insulated versions that
have the same capabilities as the HWBIB-FUL but with a drain.
The drain includes a 3/4″ NPT drain fitting and flat drain screen
that allows for pans to stay level for consistent temperatures.
These models are designed to be mounted to the underside of a
non-combustible countertop.
+) !?45<C
HWBIB-FULDA models are bottom mount insulated versions
that have the same capabilities as the HWBIB-FULD but with
the optional Auto-Fill feature. The Auto-Fill feature fills and
maintains the proper level of water in the well automatically.
These models are designed to be mounted to the underside of
a non-combustible countertop.
Figure 4. HWBIB-FUL, HWBIB-FULD, and
HWBIB-FULDA Models
+!?45<C
HWB-43 models are capable of holding a variety of pan
combinations listed below. These models are designed to be
mounted to the topside of a non-combustible countertop or
topside of a combustible countertop using the appropriate
countertop mounting kit.
• One full size pan and one 1/3 size pan with adapter bars.
• Four 1/3 size pans with adapter bars.
• Two 1/2 size pans and one 1/3 size pan with adapter bars.
• Two 11 quart round pans with adapter top.
An optional remote mounted control box with a digital
temperature controller and an ON/OFF switch is available.
Pans, Covers, Adapter Bars, and Adapter Tops sold separately
(see the OPTIONS AND ACCESSORIES section for details).
Figure 5. HWB-43 Model
+!?45<C
HWB-43D models have the same capabilities as the HWB-43
but is a Built-In Heated Well with a drain. The drain includes a
3/4″ NPT drain fitting and flat drain screen that allows for pans
to stay level for consistent temperatures. These models are
designed to be mounted to the topside of a non-combustible
countertop or topside of a combustible countertop using the
appropriate countertop mounting kit.
+!?45<C
HWB-43DA models have the same capabilities as the
HWB-43D but the optional Auto-Fill feature. The Auto-Fill
feature fills and maintains the proper level of water in the well
automatically. These models are designed to be mounted to the
topside of a non-combustible countertop or topside of a
combustible countertop using the appropriate countertop
mounting kit.
Figure 6. HWB-43D and HWB-43DA Models
6
Form No. HWBM-1110
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'$(#"'
+%(!?45<C
HWB-4QT models are round Built-In Heated Wells that hold a
4 quart pan. These models are designed to be mounted to the
topside of a non-combustible countertop or topside of a
combustible countertop using the appropriate countertop
mounting kit.
+%(!?45<C
HWB-4QTD models are the same as the HWB-4QT but are
equipped with a drain. The drain includes a 3/4″ NPT drain
fitting and flat drain screen that allows for pans to stay level for
consistent temperatures. These models are designed to be
mounted to the topside of a non-combustible countertop or
topside of a combustible countertop using the appropriate
countertop mounting kit.
Figure 7. HWB-4QT Model
+%(!?45<C
HWB-7QT models are round Built-In Heated Wells that hold a
7 quart pan. These models are designed to be mounted to the
topside of a non-combustible countertop or topside of a
combustible countertop using the appropriate countertop
mounting kit.
+%(!?45<C
HWB-7QTD models are the same as the HWB-7QT but is
equipped with a drain. The drain includes a 3/4″ NPT drain
fitting and flat drain screen that allows for pans to stay level for
consistent temperatures. These models are designed to be
mounted to the topside of a non-combustible countertop or
topside of a combustible countertop using the appropriate
countertop mounting kit.
Figure 8. HWB-7QT and HWB-7QTD Models
+%(!?45<C
HWB-11QT models are round Built-In Heated Wells that hold a
11 quart pan. These models are designed to be mounted to the
topside of a non-combustible countertop or topside of a
combustible countertop using the appropriate countertop
mounting kit.
+%(!?45<C
HWB-11QTD models are the same as the HWB-11QT but is
equipped with a drain. The drain includes a 3/4″ NPT drain
fitting and flat drain screen that allows for pans to stay level for
consistent temperatures. These models are designed to be
mounted to the topside of a non-combustible countertop or
topside of a combustible countertop using the appropriate
countertop mounting kit.
Figure 9. HWB-11QT and HWB-11QTD Models
HWB-11QT HWB-11QTD
HWB-7QT HWB-7QTD
$<E7?>697EB1D9?>C
Some units are supplied from the factory with an electrical cord
and plug installed. Plugs are supplied according to the
application.
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7B?E>4545<53DB931<B535@D13<5?6D853?BB53DF?<D175C9J5
1>4@<E73?>697EB1D9?>6@<E71>4B535@D13<54?>?D=1D38
3?>D13D1AE1<969545<53DB9391>D?45D5B=9>51>49>CD1<<D85
@B?@5BF?<D1751>4C9J55<53DB931<B535@D13<5
NOTE: The specification label is located on the bottom of the
unit or on the control box. See label for serial number
and verification of unit electrical information.
WARNING
Figure 10. Plug Configurations
NOTE: Receptacle not supplied by Hatco.
NEMA 5-15P
NEMA 5-20P
NEMA 6-15P
CEE 7/7 Schuko
BS-1363 AS 3112
!?45< *?<D175 +1DDC =@C $81C5 $<E7?>697EB1D9?> '89@@9>7+5978D
HWBLXX-FUL 120 750 6.3 1 NEMA 5-15P or Hardwired 21 lbs. (10 kg)
HWBXX-FUL 120 1200 10.0 1 NEMA 5-15P or Hardwired 21 lbs. (10 kg)
208 1200 5.8 1 NEMA 6-15P or Hardwired 21 lbs. (10 kg)
240 1200 5.0 1 NEMA 6-15P or Hardwired 21 lbs. (10 kg)
220 1200 5.5 1 CEE 7/7 Schuko or Hardwired 21 lbs. (10 kg)
240 1200 5.0 1 BS-1363 or Hardwired 21 lbs. (10 kg)
220-230 (CE)† 1200 5.5 1 CEE 7/7 Schuko or Hardwired 21 lbs. (10 kg)
230-240 (CE)† 1200 5.0 1 BS-1363 or AS 3112 or
Hardwired
21 lbs. (10 kg)
HWBHXX-FUL 120 1650 13.8 1 NEMA 5-20P or Hardwired 21 lbs. (10 kg)
208 1650 7.9 1 NEMA 6-15P or Hardwired 21 lbs. (10 kg)
240 1650 6.9 1 NEMA 6-15P or Hardwired 21 lbs. (10 kg)
220 1650 7.5 1 CEE 7/7 Schuko or Hardwired 21 lbs. (10 kg)
240 1650 6.9 1 BS-1363 or Hardwired 21 lbs. (10 kg)
220-230 (CE)† 1650 7.5 1 CEE 7/7 Schuko or Hardwired 21 lbs. (10 kg)
230-240 (CE)† 1650 6.5 1 BS-1363, AS 3112, or
Hardwired
21 lbs. (10 kg)
!?45< *?<D175 +1DDC =@C $81C5 '89@@9>7+5978D
HWBLXX-43 120 750 6.3 1 30 lbs. (14 kg)
HWBXX-43 120 1200 10.0 1 30 lbs. (14 kg)
208 1200 5.8 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
220 1200 5.5 1 30 lbs. (14 kg)
240 1200 5.0 1 30 lbs. (14 kg)
220-230 (CE)† 1200 5.5 1 30 lbs. (14 kg)
230-240 (CE)† 1200 5.0 1 30 lbs. (14 kg)
HWBHXX-43 120 1650 13.8 1 30 lbs. (14 kg)
208 1650 7.9 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
220 1650 7.5 1 30 lbs. (14 kg)
240 1650 6.9 1 30 lbs. (14 kg)
220-230 (CE)† 1650 7.5 1 30 lbs. (14 kg)
230-240 (CE)† 1650 6.9 1 30 lbs. (14 kg)
'$(#"'
Form No. HWBM-1110
7
<53DB931<&1D9>781BDQ<<+) !?45<C
<53DB931<&1D9>781BDQ<<+ !?45<C
The shaded areas contain electrical information for >D5B>1D9?>1<=?45<C?><I
* Add 6 lbs. (3 kg) to shipping weight for insulated units. Add 3 lbs. (1 kg) to shipping weight for units with a drain. Add 3 lbs. (1 kg)
to shipping weight for units with Auto-Fill.
† CE certification not available on UR models.
NOTE: Shipping weight includes packaging.
!?45< *?<D175 +1DDC =@C $81C5 '89@@9>7+5978D
HWBX-7QT 120 500 4.2 1 10 lbs. (5 kg)
208 536 2.6 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
220 600 2.7 1 10 lbs. (5 kg)
240 600 2.5 1 10 lbs. (5 kg)
220-230 (CE)† 600 2.7 1 10 lbs. (5 kg)
230-240 (CE)† 600 2.5 1 10 lbs. (5 kg)
HWBHX-7QT 120 800 6.7 1 10 lbs. (5 kg)
208 715 3.4 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
220 800 3.6 1 10 lbs. (5 kg)
240 800 3.3 1 10 lbs. (5 kg)
220-230 (CE)† 800 3.6 1 10 lbs. (5 kg)
230-240 (CE)† 800 3.3 1 10 lbs. (5 kg)
!?45< *?<D175 +1DDC =@C $81C5 '89@@9>7+5978D
HWBX-4QT 120 500 4.2 1 9 lbs. (4 kg)
208 536 2.6 1 9 lbs. (4 kg)
240 600 2.5 1 9 lbs. (4 kg)
220 600 2.7 1 9 lbs. (4 kg)
240 600 2.5 1 9 lbs. (4 kg)
220-230 (CE)† 600 2.7 1 9 lbs. (4 kg)
230-240 (CE)† 600 2.5 1 9 lbs. (4 kg)
HWBHX-4QT 120 800 6.7 1 9 lbs. (4 kg)
208 715 3.4 1 9 lbs. (4 kg)
240 800 3.3 1 9 lbs. (4 kg)
220 800 3.6 1 9 lbs. (4 kg)
240 800 3.3 1 9 lbs. (4 kg)
220-230 (CE)† 800 3.6 1 9 lbs. (4 kg)
230-240 (CE)† 800 3.3 1 9 lbs. (4 kg)
'$(#"'
8
Form No. HWBM-1110
<53DB931<&1D9>781BDQ<<+%( !?45<C
<53DB931<&1D9>781BDQ<<+%( !?45<C
The shaded areas contain electrical information for >D5B>1D9?>1<=?45<C?><I
* Add 3 lbs. (1 kg) to shipping weight for units with a drain.
† CE certification not available on UR models.
NOTE: Shipping weight includes packaging.
!?45< *?<D175 +1DDC =@C $81C5 '89@@9>7+5978D
HWBX-11QT 120 500 4.2 1 11 lbs. (5 kg)
208 536 2.6 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
220 600 2.7 1 11 lbs. (5 kg)
240 600 2.5 1 11 lbs. (5 kg)
220-230 (CE)† 600 2.7 1 11 lbs. (5 kg)
230-240 (CE)† 600 2.5 1 11 lbs. (5 kg)
HWBHX-11QT 120 800 6.7 1 11 lbs. (5 kg)
208 715 3.4 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
220 800 3.6 1 11 lbs. (5 kg)
240 800 3.3 1 11 lbs. (5 kg)
220-230 (CE)† 800 3.6 1 11 lbs. (5 kg)
230-240 (CE)† 800 3.3 1 11 lbs. (5 kg)
'$(#"'
Form No. HWBM-1110
9
!?45<C
HWB-FUL HWBRN-FUL HWBRT-FUL
HWB-FULD HWBRN-FULD HWBRT-FULD
HWBL-FUL HWBLRN-FUL HWBLRT-FUL
HWBL-FULD HWBLRN-FULD HWBLRT-FULD
HWBH-FUL HWBHRN-FUL HWBHRT-FUL
HWBH-FULD HWBHRN-FULD HWBHRT-FULD
+94D8 5@D8 5978D
  N
13-3/4″ 21-3/4″ 8-5/8″
(349 mm) (552 mm) (219 mm)
9=5>C9?>CQ+) !?45<C"?>>CE<1D54(?@!?E>D
A
B
C
Figure 11. Dimensions — HWB-FUL Models
(Non-Insulated, Top Mount)
The shaded areas contain electrical information for >D5B>1D9?>1<=?45<C?><I
* Add 3 lbs. (1 kg) to shipping weight for units with a drain.
† CE certification not available on UR models.
NOTE: Shipping weight includes packaging.
<53DB931<&1D9>781BDQ<<+%( !?45<C
+1D5B'E@@<I'@5396931D9?>C
ED?9<<)>9DC
Water Pressure Water Temperature
Minimum: 25 psi (172 kPa) 35°F (2°C)
Maximum: 100 psi (689 kPa) 100°F (38°C)
† For HWB-FUL units equipped with a cord and plug, Height
dimension “C” is 14-3/4″ (374 mm). The added height is for
the control bracket mounted on the bottom of the unit.
'$(#"'
10
Form No. HWBM-1110
!?45<C
HWBIB-FUL HWBIBRT-FUL
HWBIB-FULD HWBIBRT-FULD
HWBIB-FULDA HWBLIBRT-FUL
HWBLIB-FUL HWBLIBRT-FULD
HWBLIB-FULD HWBHIBRT-FUL
HWBHIB-FUL HWBHIBRT-FULD
HWBHIB-FULD
+94D8 5@D8 5978D
  
14″ 22″ 9-1/2″
(356 mm) (559 mm) (241 mm)
9=5>C9?>CQ+) !?45<C>CE<1D54?DD?=!?E>D
9=5>C9?>CQ+) !?45<C>CE<1D54(?@!?E>D
A
B
C
Figure 13. Dimensions — HWBIB-FUL Models
(Insulated, Bottom Mount)
!?45<C
HWBI-FUL HWBHI-FULDA
HWBI-FULD HWBIRT-FUL
HWBI-FULDA HWBIRT-FULD
HWBLI-FUL HWBLIRT-FUL
HWBLI-FULD HWBLIRT-FULD
HWBLI-FULDA HWBHIRT-FUL
HWBHI-FUL HWBHIRT-FULD
HWBHI-FULD
+94D8 5@D8 5978D
  
13-3/4″ 21-3/4″ 9-1/2″
(349 mm) (552 mm) (241 mm)
A
B
C
Figure 12. Dimensions — HWBI-FUL Models
(Insulated, Top Mount)
'$(#"'
Form No. HWBM-1110
11
Figure 14. Dimensions — HWB-43 Models
A
B
Figure 15. Dimensions — HWB-4QT Models
9=5>C9?>CQ+!?45<C
9=5>C9?>CQ+%(!?45<C
!?45<C
HWB-43 HWBRN-43 HWBRT-43
HWB-43D HWBRN-43D HWBRT-43D
HWBL-43 HWBLRN-43 HWBLRT-43
HWBL-43D HWBLRN-43D HWBLRT-43D
HWBH-43 HWBHRN-43 HWBHRT-43
HWBH-43D HWBHRN-43D HWBHRT-43D
+94D8 5@D8 5978D
  
13-5/8″ 28-5/8″ 8-5/8″
(346 mm) (727 mm) (219 mm)
!?45<C
HWB-4QT HWBRN-4QT HWBRT-4QT
HWB-4QTD HWBRN-4QTD HWBRT-4QTD
HWBH-4QT HWBHRN-4QT HWBHRT-4QT
HWBH-4QTD HWBHRN-4QTD HWBHRT-4QTD
91=5D5B 5978D
 
8-1/4″ 9-1/2″
(210 mm) (241 mm)
A
B
Figure 16. Dimensions — HWB-7QT Models
9=5>C9?>CQ+%(!?45<C
!?45<C
HWB-7QT HWBRN-7QT HWBRT-7QT
HWB-7QTD HWBRN-7QTD HWBRT-7QTD
HWBH-7QT HWBHRN-7QT HWBHRT-7QT
HWBH-7QTD HWBHRN-7QTD HWBHRT-7QTD
91=5D5B 5978D
 
10-3/8″ 8-3/4″
(264 mm) (222 mm)
'$(#"'
12
Form No. HWBM-1110
"'( (#"
5>5B1<
Built-In Heated Well units are shipped from the factory with
most components assembled and ready for use. Use the
following procedures to install the unit.
 (&'#.&
P )>9D=ECD259>CD1<<542IAE1<96954DB19>549>CD1<<5BC
>CD1<<1D9?> =ECD 3?>6?B= D? 1<< <?31< 5<53DB931< 1>4
@<E=29>73?45C>CD1<<1D9?>2IE>AE1<96954@5BC?>>5<
G9<< F?94 D85 E>9D G1BB1>DI 1>4 =1I <514 D? 5<53DB93
C8?3; ?B 2EB>1CG5<<1C41=175D?E>9D1>4?B 9DC
CEBB?E>49>7C853;G9D8<?31<@<E=29>71>45<53DB931<
9>C@53D?BC6?B@B?@5B@B?354EB5C1>43?45C
P )>9D9C>?DG51D85B@B??6 ?31D5D85E>9D9>4??BCG85B5
D85 1=295>D 19B D5=@5B1DEB5 9C 1 =9>9=E= ?6 O
O
&.&
P >CD1<< E>9D G9D8 1 =9>9=E= ?6 U  == 6B?=
2?DD?=?6E>9DD?1<<3?=2ECD92<5CEB6135CD?@B5F5>D
3?=2ECD9?>
P )>9D =ECD 25 9>CD1<<54 EC9>7 B922?> @EDDI 71C;5D
25DG55> D85 E>9D 1>4 D85 9>CD1<<1D9?> CEB6135 @5B
9>CD1<<1D9?>9>CDBE3D9?>C
?31D5D85E>9D1DD85@B?@5B3?E>D5B85978D9>1>1B51D81D
9C 3?>F5>95>D 6?B EC5 (85 <?31D9?> C8?E<4 25 CDB?>7
5>?E78D?CE@@?BDD85G5978D?6D85E>9D1>43?>D5>DC
)>9DC1B5F?<D175C@539693&565BD?C@5396931D9?><125<6?B
5<53DB931<B5AE9B5=5>DC256?B52579>>9>79>CD1<<1D9?>
? >?D <?31D5 E>9D 9> 1> 1B51 CE2:53D D? 5H35CC9F5
D5=@5B1DEB5C?B7B51C56B?=7B9<<C6BI5BC5D3H35CC9F5
D5=@5B1DEB5C3?E<431EC541=175D?D85E>9D
CAUTION
WARNING
NOTICE
&5=?D5=?E>D543?>DB?<@1>5<C=ECD81F51=9>9=E=U
 == 3<51B1>35 6B?= E>9D >?D D? 5H3554 U /
==0 !?E>D9>7 3?>DB?< @1>5< 3<?C5B =1I 31EC5 851D
41=175D?5<53DB931<CICD5=9>3?>DB?<@1>5<
)  B53?7>9J54 E>9DC =ECD 25 9>CD1<<54 133?B49>7 D? )
7E945<9>5C?=@<5D5) 1@@B?F1<?6D89C3?=@?>5>D9CD85
B5C@?>C929<9DI?6D859>CD1<<5B612B931D?B1>4>?DD851D3?
?B@?B1D9?>
1=175 D? 1>I 3?E>D5BD?@ =1D5B91< 31EC54 2I 851D
75>5B1D546B?=1D3?5AE9@=5>D9C>?D3?F5B54E>45BD85
1D3? G1BB1>DI ?>D13D D85 =1>E613DEB5B ?6 D85
3?E>D5BD?@=1D5B91<6?B1@@<931D9?>9>6?B=1D9?>
NOTE: All Built-In Heated Wells require the control box be
remote mounted in the vertical position.
1. Remove the unit from the box.
NOTE: To prevent delay in obtaining warranty coverage,
complete online warranty registration. See the
IMPORTANT OWNER INFORMATION section for
details.
2. Remove tape and protective packaging from all surfaces
of unit.
NOTE: A qualified electrician is recommended for connecting
the Built-In Heated Well units to a power source. A
qualified plumber is recommended for connecting
drain.
3. Install the unit in the desired location. Use the appropriate
procedure in this section for combustible or non-
combustible countertops.
4. Install the remote mounted control box (refer to the
procedure in this section).
NOTICE
!$#&("("#(
For bottom mount units, see “Installing a Bottom Mount Unit”
in this section before performing any countertop cutouts.
A
B
Figure 17. Dimensions — HWB-11QT Models
9=5>C9?>CQ+%(!?45<C
!?45<C
HWB-11QT HWBRN-11QT HWBRT-11QT
HWB-11QTD HWBRN-11QTD HWBRT-11QTD
HWBH-11QT HWBHRN-11QT HWBHRT-11QT
HWBH-11QTD HWBHRN-11QTD HWBHRT-11QTD
91=5D5B 5978D
 
12-1/4″ 8-3/4″
(311 mm) (222 mm)
"'( (#"
Form No. HWBM-1110
13
>CD1<<9>7(?@!?E>D)>9D9>D??=2ECD92<5
?E>D5BD?@
&.&
P 1D3? =?E>D9>7 6<1>75 ;9DC =ECD 25 EC54 G85>
=?E>D9>7E>9D9>13?=2ECD92<53?E>D5BD?@
P )>9D =ECD 25 9>CD1<<54 EC9>7 B922?> @EDDI 71C;5D
25DG55> D85 E>9D 1>4 D85 9>CD1<<1D9?> CEB6135 @5B
9>CD1<<1D9?>9>CDBE3D9?>C
NOTE: Cut the opening for both the mounting flange/unit and
the control box before placing the assembly into the
countertop opening.
NOTE: Make sure the installation location provides enough
room for the remote mounted control box, electrical
connections, and plumbing connections.
1. Cut the appropriate opening for the mounting flange into
the countertop. Refer to “Combustible Countertop Cutout
Chart (for Unit/Mounting Kit)” in this section.
2. Cut the appropriate opening for the control box. Refer to
“Control Box Cutout Dimensions” in this section.
3. Place ribbon putty gasket around the cutout edge of the
countertop. Make sure the ribbon putty gasket overhangs
the cutout edge or seal the unit with silicone adhesive.
NOTE: A roll of ribbon putty gasket material is supplied with
the unit.
Figure 18. Installing Ribbon Putty Gasket
4. Place the mounting flange into the countertop opening.
5. Secure the mounting flange tabs to the edge or the
underside of the combustible countertop using the
appropriate hardware (mounting hardware not supplied).
Ribbon Putty Gasket
Edge
of flange.
Mounting Flange
Combustible
Countertop
Cutout edge of combustible
counter top.
WARNING
NOTE: For underside mounting, tabs on mounting flange must
be bent to the underside of the countertop.
Figure 19. Installation of Mounting Flange Kit
6. Place ribbon putty gasket around the edge of the mounting
flange. Make sure the ribbon putty gasket overhangs the
edge of the flange or seal the unit with silicone adhesive.
7. Place the unit into the countertop opening.
8. Using a screwdriver, rotate the unit’s EZ locking tab
outward to secure the unit to the underside of the mounting
flange. Rotate as many tabs as needed to secure the unit
to the mounting flange.
Figure 20. EZ Locking Tabs
9. Carefully trim and remove the excess ribbon putty gasket
material from around the unit.
Mounting Flange
Mounting
Flange Tab
Countertop
Edge
Mounting
Countertop
Underside
Mounting
Mounting
Hardware
(not supplied)
Combustible
Countertop
EZ Locking
Tab
Mounting
Flange
"'( (#"
14
Form No. HWBM-1110
HWB-FUL and HWBIB-FUL Models HWB-43 Models
HWB-4QT Models HWB-7QT Models HWB-11QT Models
B
A
B
A
B
A
B
A
B
A
Figure 21. Combustible Countertop Mounting Flange Templates
?=2ECD92<5?E>D5BD?@ED?ED81BD6?B)>9D!?E>D9>79D
!9>9=E= !1H9=E= !9>9=E= !1H9=E= 5<?G?E>D5B
!?45< +94D8 +94D8 5@D8 5@D8 <51B1>35
All HWB-FUL Models 14″ 14-1/4″ 22″ 22-1/4″ 8-5/8″
(356 mm) (362 mm) (559 mm) (565 mm) (219 mm)
All HWB-43 Models 14″ 14-1/4″ 29″ 29-1/4″ 8-5/8″
(356 mm) (362 mm) (737 mm) (743 mm) (219 mm)
All HWB-4QT Models 9″ 9-1/4″ 9″ 9-1/4″ 9-5/8″
(229 mm) (235 mm) (229 mm) (235 mm) (244 mm)
All HWB-7QT Models 11″ 11-1/4″ 11″ 11-1/4″ 8-3/4″
(279 mm) (286 mm) (279 mm) (286 mm) (222 mm)
All HWB-11QT Models 13″ 13-1/4″ 13″ 13-1/4″ 8-3/4″
(330 mm) (337 mm) (330 mm) (337 mm) (222 mm)
*Combustible countertop opening is a “square” cut-out.
NOTE: Mounting kit required for combustible countertop installations.
NOTE: Allow additional clearance below the counter for units equipped with a drain.
"'( (#"
Form No. HWBM-1110
15
>CD1<<9>7(?@!?E>D)>9D9>D?"?>?=2ECD92<5
?E>D5BD?@
&.&)>9D=ECD259>CD1<<54EC9>7B922?>@EDDI
71C;5D25DG55>D85E>9D1>4D859>CD1<<1D9?>CEB6135@5B
9>CD1<<1D9?>9>CDBE3D9?>CB565BD?D85>CD1<<1D9?>C53D9?>?6
D89C=1>E1<
NOTE: Mounting flange kit is not required for installation into
non-combustible material.
NOTE: Cut the opening for both the unit and the control box
before placing unit into the countertop opening.
NOTE: Make sure the installation location provides enough
room for the remote mounted control box, electrical
connections, and plumbing connections.
1. Cut the appropriate opening in the countertop. Refer to
“Non-Combustible Countertop Cutout Chart” in this section.
2. Cut the appropriate opening for the control box. Refer to
“Control Box Cutout Dimensions” in this section.
3. Place ribbon putty gasket around the cutout edge of the
countertop. Make sure the ribbon putty gasket overhangs
the cutout edge or seal unit with silicone adhesive.
Figure 22. Installing Ribbon Putty Gasket
NOTE: A roll of ribbon putty gasket material is supplied with
the unit.
4. Place the unit into the countertop opening.
Ribbon Putty Gasket
Cutout edge
of countertop.
Non-Combustible
Countertop
WARNING
5. Using a screwdriver, rotate the unit’s EZ locking tab
outward to secure the unit to the underside of the
countertop. Rotate as many tabs as needed to secure the
unit to the countertop.
Figure 23. EZ Locking Tabs
NOTE: The Hatco EZ locking tabs work on countertops that
have a maximum thickness of 3/16″ (5 mm). For
countertops 3/16″–2″ thick, use optional adapter
bracket part number R04.42.194.00.
Figure 24. Thick Countertop Adapter Bracket
6. Carefully trim and remove the excess ribbon putty material
from around the unit.
Tighten bolt against
underside of
countertop
Hook bracket
into slot in
EZ locking tab.
Bolt (included with bracket)
Adapter Bracket
EZ Locking
Tab
Non-Combustible
Countertop
"'( (#"
16
Form No. HWBM-1110
HWB-FUL and HWBIB-FUL Models HWB-43 Models
HWB-4QT Models HWB-7QT Models HWB-11QT Models
B
A
B
A
A
A
A
Figure 25. Non-Combustible Countertop Mounting Templates
NOTE: Allow additional clearance below the counter for units equipped with a drain.
"?>?=2ECD92<5?E>D5BD?@ED?ED81BD
!9>9=E= !1H9=E= !9>9=E= !1H9=E= 5<?G?E>D5B
!?45< +94D8 +94D8 5@D8 5@D8 <51B1>35
All HWB-FUL Models 12-3/4″ 12-15/16″ 20-3/4″ 20-15/16″ 8-5/8″
(324 mm) (328 mm) (528 mm) (531 mm) (219 mm)
All HWB-43 Models 12-3/4″ 12-15/16″ 27-13/16″ 28″ 8-5/8″
(324 mm) (329 mm) (706 mm) (711 mm) (219 mm)
All HWB-4QT Models Ø 7-1/8″ Ø 7-5/8″ --- --- 9-5/8″
(181 mm) (194 mm) --- --- (244 mm)
All HWB-7QT Models Ø 9-1/8″ Ø 9-9/16″ --- --- 8-3/4″
(232 mm) (243 mm) --- --- (222 mm)
All HWB-11QT Models Ø 11″ Ø 11-3/8″ --- --- 8-3/4″
(279 mm) (289 mm) --- --- (222 mm)
+94D8 5@D8
All HWBIB-FUL Models 12-1/32″ 20-1/32″ 9-1/2″
(bottom mount) (306 mm) (509 mm) (241 mm)
"'( (#"
Form No. HWBM-1110
17
>CD1<<9>71&5=?D5!?E>D54?>DB?<?H
 (&'#.&(85B5=?D5=?E>D543?>DB?<
2?H=ECD25=?E>D54?>1F5BD931<G1<<1>49>CD1<<549>D85
F5BD931<@?C9D9?>!?E>D9>7D853?>DB?<2?H9>D858?B9J?>D1<
@?C9D9?>=1IB5CE<D9>D853?<<53D9?>?6<9AE94C1>4<514D?
1>5<53DB93C8?3;
NOTE: A qualified electrician is recommended for connecting
the unit to a power source. A qualified plumber is
recommended for connecting drain(s) and Auto-Fill.
1. Cut and drill the appropriate holes in the mounting surface.
Refer to the “Control Box Cutout Dimensions” below for the
cutout dimensions for each control box.
2. Remove the trim cover from the control box assembly.
3. Position the control box into the opening through the
backside.
WARNING
4. Secure the control box to the mounting surface using
screws (#8 sheet metal screws supplied).
5. Connect the proper power source to the mounted remote
control box.
• For corded units, plug power cord into a properly
grounded electrical receptacle of the correct voltage,
size, and plug configuration. See the SPECIFICATIONS
section for details.
• For hardwired units, have a qualified electrician make
the appropriate electrical connections.
NOTE: Standard, UL approved hardwired units are equipped
with a 36″ (914 mm) flexible conduit connected to the
control box.
6. Connect the water supply to the optional Auto-Fill system,
if equipped. Refer to the “Installing an Auto-Fill Unit”
procedure in this section.
7. Reinstall the trim cover.
D
A
B
C
D
A
B
C
B
A
A
D
C
C B
A
D
C
Control Box Without
Bezel (standard)
Control Panel
For UR Units
Control Box With
Bezel (standard)
Recessed Control
Box (optional)
Control Box Assembly
With Auto-Fill (optional)
B
Figure 27. Control Box Assembly Cutout Dimensions
?>DB?<?HED?ED9=5>C9?>C
#@5>9>79=5>C9?>C '3B5G?<59=5>C9?>C
!?45<    
Control Box Assembly 2-3/16″ 3-3/8″ 3-1/4″ 2-1/2″
Without Bezel (standard) (56 mm) (86 mm) (83 mm) (64 mm)
Control Box Assembly 3-1/4″ 3-3/4″ 4-1/8″ ---
With Bezel (standard) (83 mm) (95 mm) (105 mm) ---
Recessed Control Box 5-7/8″ 6-3/8″ 6-13/16″ 3-7/8″
Assembly (optional) (149 mm) (162 mm) (173 mm) (98 mm)
Control Box Assembly 10-1/8″ 4-3/4″ 2-1/2″ 10-7/16″
with Auto-Fill (optional) (257 mm) (121 mm) (64 mm) (264 mm)
Control Panel 2-1/8″ 3-3/8″ 3-1/2″ 2-1/4″
For UR Units (54 mm) (86 mm) (89 mm) (57 mm)
!$#&("("#(
Make sure the installation location provides enough room
for electrical and plumbing connections to the control box.
Standard
Control Box
Control Box
w/Auto-Fill
Recessed
Control Box
To
Unit
To
Unit
To
Unit
Power
“In”
Power
“In”
Power
“In”
Figure 26. Control Box Electrical Connections
"'( (#"
18
Form No. HWBM-1110
>CD1<<9>71>ED?9<<)>9D
Use the following procedure to install a unit equipped with the
Auto-Fill option. Refer to “Water Supply Specifications” in the
SPECIFICATIONS section of this manual for water supply
requirements.
1. Apply Teflon tape to the threads of the street elbow on the
fill tube assembly.
2. Connect the street elbow to the Auto-Fill fitting located on
the outside of the well.
3. Connect the other end of the fill tube assembly to the fill
valve nipple in the control enclosure and secure using the
hose clamp. (Disassemble the control enclosure trim cover
to access the nipple.)
4. Connect the on-site water supply line to the 1/4″ NPT water
inlet fitting on the control enclosure.
5. Turn on the water supply and check for leaks.
Figure 28. Installing an Auto-Fill Unit (HWBIB-FULDA shown)
>CD1<<9>7B19>CC5=2<I
After installing a drain-equipped unit into the countertop, use
the following procedure to connect the unit to the on-site drain
line.
)&".&B19>G1D5B=1IB5138D5=@5B1DEB5C9>
5H35CC ?6 O O )C5 1@@B?@B91D5 @<E=29>7
=1D5B91<CG85>9>CD1<<9>74B19>
NOTE: Consult a licensed plumbing contractor for proper drain
installation that conforms to local plumbing codes.
NOTE: Approved air gap or other back-flow prevention device
must be installed by a licensed plumber, if required.
1. Connect drain pipe (supplied by others) from the 3/4″ NPT
drain fitting on the bottom of the unit to a 3/4″ drain valve
(supplied by others or available as an accessory from
Hatco — refer to the OPTIONS AND ACCESSORIES
section).
Fill
Valve
Nipple
Fill Tube
Assembly
Water Inlet
Fitting
Water
Inlet
Fitting
Hose
Clamp
Fill
Tube
Auto-Fill Fitting
Street Elbow
CAUTION
NOTE: The drain valve must be installed in an easily
accessible location for the operator.
2. Connect the drain valve to the on-site drain line (supplied
by others).
Figure 29. Drain Connection
>CD1<<9>7?DD?=!?E>D)>9D
Installation of a bottom mount unit requires custom fabrication
of the countertop by a qualified and experienced installer. Use
the following information as guidelines for one method of
installing a bottom mount unit.
• Create the countertop cutout with turned-down flanges on
all four sides. These flanges should be positioned on the
inside of the well for installation.
Figure 30. Suggested Turned-Down Flange Dimensions
•. Apply silicone sealant to the top edge of the well before
installation.
• Secure the unit to the countertop by installing mounting
screws (not supplied) through the turned-down flanges and
into the top rim of the well.
Figure 31. Installing Bottom Mount Unit
Countertop
Mounting
Screw
(not supplied)
Turned-Down
Flanges
3/4″ Drain Valve
3/4″ Drain Fitting
To drain
20-1/32″
(509 mm)
16-3/4″
(426 mm)
1-3/32″
(28 mm)
12-1/32″
(306 mm)
Front View
Countertop
Countertop
Turned-Down Flange
Turned-Down Flange
Side View
8-3/4″
(222 mm)
#$&(#"
Form No. HWBM-1110
19
5>5B1<
Use the following procedures to operate a Built-In Heated Well.
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P ?>?DEC5E>9DD?=5<D?B8?<4935?9>7C?=1I31EC5
3?>45>C1D9?> 3B51D9>7 1> 5<53DB931< 81J1B4 1>4
31EC9>7@5BC?>1<9>:EBI1>4?B41=175D?E>9D1=175
31EC542I3?>45>C1D9?>9C>?D3?F5B542IG1BB1>DI
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C@<1C89>7
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D?=9>ED5C4EB9>79>9D91<CD1BDE@(89C9C1D5=@?B1BI
3?>49D9?>#@5B1D5E>9DG9D8?ED6??4@B?4E3DE>D9<C=?;5
49CC9@1D5C
)>9D=ECD251<<?G54D?3??<4?G>D?B??=D5=@5B1DEB5
256?B5381>79>76B?=G5DD?4BI?B4BID?G5D?@5B1D9?>
<<?G9>7E>9DD?BE>4BI4EB9>7G5D?@5B1D9?>?B1449>7
G1D5B4EB9>74BI?@5B1D9?>G9<<41=175E>9D
Hatco Built-In Heated Wells are designed for WET or DRY
operation. Hatco recommends wet operation for consistent food
heating. If the unit is operating wet and is allowed to run dry,
turn it off and allow to cool before adding water.
'D1BDE@
1. Prepare the heated well for operation.
• If using the well for wet operation without Auto-Fill, make
sure the drain valve is closed (if equipped) and manually
fill the well with hot tap water until the water is a
maximum of 1-1/4″ (32 mm) deep.
• If the unit is equipped with the Auto-Fill option, make
sure the drain valve is closed
2. Move the ON/OFF (I/O) switch to the ON (I) position. The
indicator light on the switch glows when the unit is on.
• If the unit is equipped with the Auto-Fill option, the
ON/OFF (I/O) switch will activate the Auto-Fill system
when it is moved to the ON (I) position. The well will fill
with water until the water reaches the water level sensor
in the well. During operation, the Auto-Fill system will
maintain the water level automatically using the water
level sensor.
3. Turn the Temperature Control Knob to adjust the
temperature of the unit to the desired safe food
temperature.
4. Allow heated well to preheat for approximately
30 minutes.
1D3? ?B@?B1D9?> 9C >?D B5C@?>C92<5 6?B 13DE1< 6??4
@B?4E3DC5BF9>7D5=@5B1DEB5D9CD85B5C@?>C929<9DI?6D85
EC5BD?5>CEB5D81D6??4@B?4E3D9C85<41>4C5BF541D1
C165D5=@5B1DEB5
WARNING
NOTICE
WARNING
Figure 32. Control Boxes
NOTE: Refer to the OPTIONS AND ACCESSORIES section
for units equipped with the optional digital temperature
controller.
??4+1B=9>7
Place the appropriate size food pan(s) into the unit opening.
• Always use a food pan. Do not place food directly into the
warmer.
• Stir thick food items frequently to keep food heated
uniformly.
• Keep pans covered to maintain food quality and
temperature.
'8ED4?G>
1. Move the ON/OFF (I/O) switch to the OFF (O) position. The
indicator light on the switch will shut off and the Auto-Fill
system will be deactivated (if equipped).
Standard Control Panel
Optional Recessed Control Panel
w/Mechanical Temperature Control
ON/OFF
Switch
Temperature
Control Knob
!"(""
20
Form No. HWBM-1110
5>5B1<
Hatco Built-In Heated Wells are designed for maximum
durability and performance, with minimum maintenance.
 (&'#.&
P (EB> # @?G5B CG9D38 E>@<E7 @?G5B 3?B4DEB> ?66
@?G5B1D39B3E9D2B51;5B1>41<<?GE>9DD?3??<256?B5
@5B6?B=9>71>I=19>D5>1>35?B3<51>9>7
P #"#(CE2=5B75?BC1DEB1D5G9D8G1D5B)>9D9C>?D
G1D5B@B??6?>?D?@5B1D596E>9D81C255>CE2=5B754
?BC1DEB1D54G9D8G1D5B
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B5AE9B54?>D89CE>9D3?>D13D1>ED8?B9J541D3?'5BF935
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?B61H?B>D5B>1D9?>1<61H

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)C5>?>12B1C9F53<51>5BC?><I2B1C9F53<51>5BC3?E<4
C3B1D38D8569>9C8?6D85E>9D=1BB9>79DC1@@51B1>351>4
=1;9>79DCEC35@D92<5D?C?9<133E=E<1D9?>
19<I<51>9>7
1. Move the ON/OFF switch to the OFF position and allow the
unit to cool.
2. Remove and wash any pans and adapters.
3. Drain or remove water from the well if used for wet
operation.
4. Wipe the entire unit down using a clean cloth or sponge
and mild detergent.
5. Use a plastic scouring pad to remove any hardened food
particles or mineral deposits.
6. Rinse the well thoroughly with hot water to remove all
detergent residue.
7. Wipe dry with a clean cloth.
NOTICE
WARNING
+55;<I<51>9>7
Use the following procedure weekly or whenever lime or scale
is seen accumulating on the sides of the heated well.
1. Move the ON/OFF switch to the OFF position and allow the
unit to cool.
2. Remove and wash any pans and adapters.
3. Drain or remove water from the well if used for wet
operation.
4. Add water to the well until water is at normal operating level
(1″ to 1-1/2″ deep) or covers the accumulated scale.
5. Add white vinegar to the well so that the resulting solution
is approximately 2-parts vinegar to 5-parts water.
6. Move the ON/OFF switch to the ON position and heat water
to the maximum temperature of 190°F (88°C) or higher.
7. Move the ON/OFF switch to the OFF position and cover
the well.
8. Allow the solution to soak for at least one hour or overnight
for heavy buildup.
9. Drain the hot water/cleaning solution from the well.
10. Scrub the well with a plastic scouring pad.
11. Rinse the well thoroughly with hot water.
12. Wipe dry with a clean cloth.
NOTE: Heavy scale buildup may require additional treatments.
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Hatco HWB-11QT Operating instructions

HWB-11QT
Hatco
Brand
Hatco
Model
HWB-11QT
Type
Operating instructions
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