Chrysler Pacifica Hybrid Owner's manual

Pacifica Hybrid

OWNER’S MANUAL

Second Edition

Printed in the U.S.A.

19RUPHEV-126-AB

Dodge is a registered trademark of FCA US LLC.



Pacifica Hybrid

2019

INSTALLATION OF RADIO TRANSMITTING

EQUIPMENT

Special design considerations are incorporated into this

vehicle’s electronic system to provide immunity to radio

frequency signals. Mobile two-way radios and telephone

equipment must be installed properly by trained person-

nel. The following must be observed during installation.

The positive power connection should be made directly

to the battery and fused as close to the battery as possible.

The negative power connection should be made to body

sheet metal adjacent to the negative battery connection.

This connection should not be fused.

Antennas for two-way radios should be mounted on the

roof or the rear area of the vehicle. Care should be used

in mounting antennas with magnet bases. Magnets may

affect the accuracy or operation of the compass on

vehicles so equipped.

The antenna cable should be as short as practical and

routed away from the vehicle wiring when possible. Use

only fully shielded coaxial cable.

Carefully match the antenna and cable to the radio to

ensure a low Standing Wave Ratio (SWR).

Mobile radio equipment with output power greater than

normal may require special precautions.

All installations should be checked for possible interfer-

ence between the communications equipment and the

vehicle’s electronic systems.

WARNING:

Operating, servicing and maintaining a

passenger vehicle or off-road highway

motor vehicle can expose you to chemicals

including engine exhaust, carbon monoxide,

phthalates, and lead, which are known to

the State of California to cause cancer and

birth defects or other reproductive harm.

To minimize exposure, avoid breathing

exhaust, do not idle the engine except as

necessary, service your vehicle in a

well-ventilated area and wear gloves or

wash your hands frequently when servicing

your vehicle. For more information go to

www.P65Warnings.ca.gov/passenger-vehicle.

VEHICLES SOLD IN CANADA

With respect to any Vehicles Sold in Canada, the name

FCA US LLC shall be deemed to be deleted and the name

FCA Canada Inc. used in substitution therefore.

DRIVING AND ALCOHOL

Drunken driving is one of the most frequent causes of

accidents.

Your driving ability can be seriously impaired with blood

alcohol levels far below the legal minimum. If you are

drinking, don’t drive. Ride with a designated non-

drinking driver, call a cab, a friend, or use public trans-

portation.

WARNING!

Driving after drinking can lead to an accident.

Your perceptions are less sharp, your reflexes are

slower, and your judgment is impaired when you

have been drinking. Never drink and then drive.

This manual illustrates and describes the operation of

features and equipment that are either standard or op-

tional on this vehicle. This manual may also include a

description of features and equipment that are no longer

available or were not ordered on this vehicle. Please

disregard any features and equipment described in this

manual that are not on this vehicle.

FCA US LLC reserves the right to make changes in design

and specifications, and/or make additions to or improve-

ments to its products without imposing any obligation

upon itself to install them on products previously manu-

factured.

TABLE OF CONTENTS

SECTION PAGE

1

INTRODUCTION ...................................................................3

2

GRAPHICAL TABLE OF CONTENTS ......................................................7

3

GETTING TO KNOW YOUR VEHICLE ...................................................13

4

GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................163

5

SAFETY ........................................................................193

6

STARTING AND OPERATING .........................................................283

7

IN CASE OF EMERGENCY ...........................................................391

8

SERVICING AND MAINTENANCE .....................................................441

9

TECHNICAL SPECIFICATIONS ........................................................501

10

MULTIMEDIA ....................................................................513

11

CUSTOMER ASSISTANCE ............................................................595

12

INDEX ..........................................................................601

1

2

3

4

5

6

7

8

9

10

11

12

INTRODUCTION

CONTENTS

䡵 INTRODUCTION .........................4

䡵 HOW TO USE THIS MANUAL ...............5

▫ Essential Information ......................5

▫ Symbols ...............................5

䡵 WARNINGS AND CAUTIONS ................5

䡵 VEHICLE MODIFICATIONS/ALTERATIONS .....5

1

INTRODUCTION

Dear Customer,

Congratulations on selecting your new vehicle. Be assured

that it represents precision workmanship, distinctive styl-

ing, and high quality. This Owner’s Manual has been

prepared with the assistance of service and engineering

specialists to acquaint you with the operation and mainte-

nance of your vehicle. It is supplemented by Warranty

Information, and customer oriented documents. In the

attached Warranty Booklet, you will find a description of

the services that FCA offers to its customers, the Warranty

Certificate and the details of the terms and conditions for

maintaining its validity. Please take the time to read all of

these publications carefully before driving your vehicle for

the first time. Following the instructions, recommenda-

tions, tips, and important warnings in this manual will

help assure safe and enjoyable operation of your vehicle.

Be sure you are familiar with all vehicle controls, particu-

larly those used for braking, steering, transmission, and

transfer case shifting (if equipped). Learn how your vehicle

handles on different road surfaces. Your driving skills will

improve with experience.

This Owner’s Manual describes all versions of this vehicle.

Options and equipment dedicated to specific markets or

versions are not expressly indicated in the text. Therefore,

you should only consider the information which is related

to the trim level, engine, and version that you have

purchased. Any content introduced throughout the Own-

er’s Information, that may or may not be applicable to your

vehicle, will be identified with the wording “If Equipped”.

All data contained in this publication are intended to help

you use your vehicle in the best possible way. FCA aims at

a constant improvement of the vehicles produced. For this

reason, it reserves the right to make changes to the model

described for technical and/or commercial reasons. For

further information, contact an authorized dealer.

NOTE: After reviewing the Owner’s Information, it should

be stored in the vehicle for convenient referencing, and

remain with the vehicle when sold.

When it comes to service, remember that an authorized

dealer knows your vehicle best, has factory-trained techni-

cians and genuine MOPAR® parts, and cares about your

satisfaction.

4 INTRODUCTION

HOW TO USE THIS MANUAL

Essential Information

Consult the Table of Contents to determine which section

contains the information you desire.

Since the specification of your vehicle depends on the items

of equipment ordered, certain descriptions and illustra-

tions may differ from your vehicle’s equipment.

The detailed index at the back of this Owner’s Manual

contains a complete listing of all subjects.

Symbols

Some vehicle components have colored labels whose sym-

bols indicate precautions to be observed when using this

component. Refer to “Warning Lights and Messages” in

“Getting To Know Your Instrument Panel” for further

information on the symbols used in your vehicle.

WARNINGS AND CAUTIONS

This Owner’s Manual contains WARNINGS against oper-

ating procedures that could result in a collision, bodily

injury and/or death. It also contains CAUTIONS against

procedures that could result in damage to your vehicle. If

you do not read this entire Owner’s Manual, you may miss

important information. Observe all Warnings and Cau-

tions.

VEHICLE MODIFICATIONS/ALTERATIONS

WARNING!

Any modifications or alterations to this vehicle could

seriously affect its roadworthiness and safety and may

lead to a collision resulting in serious injury or death.

1

INTRODUCTION 5

GRAPHICAL TABLE OF CONTENTS

CONTENTS

䡵 FRONT VIEW ............................8

䡵 REAR VIEW .............................9

䡵 INSTRUMENT PANEL .....................10

䡵 INTERIOR ..............................11

2

FRONT VIEW

Front View

1 — Hood/Engine Compartment

2 — Headlights

3 — Wheels/Tires

4 — Windshield

5 — Charging Port Door

6 — Exterior Mirrors

7 — Doors

8 — Fuel Door

8 GRAPHICAL TABLE OF CONTENTS

REAR VIEW

Rear View

1 — Tail Lamps

2 — Rear Windshield Wiper

3 — Liftgate

2

GRAPHICAL TABLE OF CONTENTS 9

INSTRUMENT PANEL

Instrument Panel

1 — Headlight Switch 9 — Switch Panel

2 — Multifunction Lever 10 — Climate Controls

3 — Instrument Cluster Display Controls 11 — Front Center Stack AUX and USB Port

4 — Instrument Cluster 12 — Electronic Park Brake Switch

5 — Windshield Wiper Lever 13 — Gear Selector

6 — Charge Indicator 14 — Ignition

7 — Glove Compartment 15 — Speed Controls

8 — Uconnect System 16 — Steering Wheel

10 GRAPHICAL TABLE OF CONTENTS

INTERIOR

Interior Features

1 — Power Window/Door Lock Switches

2 — Door Handles

3 — Seats

4 — Storage Compartment

2

GRAPHICAL TABLE OF CONTENTS 11

GETTING TO KNOW YOUR VEHICLE

CONTENTS

䡵 HIGH VOLTAGE BATTERY .................17

䡵 HIGH VOLTAGE CHARGING OPERATION .....19

▫ SAE J1772 Charging Inlet ..................19

▫ AC Level 1 Charging (120V, 15 Amp)..........20

▫ AC Level 2 Charging (240V, 30 Amp Or

32 Amp) ..............................30

▫ Charging Times .........................31

▫ Vehicle Charge Indicators ..................32

▫ Hybrid Electric Pages.....................34

䡵 KEYS .................................38

▫ KeyFob..............................38

䡵 IGNITION SWITCH .......................46

䡵 REMOTE STARTING SYSTEM — IF EQUIPPED . . .49

▫ Remote Start Cancel Message — If Equipped ....49

▫ How To Use Remote Start..................49

▫ To Enter Remote Start Mode ................50

▫ To Exit Remote Start Mode Without Driving The

Vehicle ...............................50

▫ To Exit Remote Start Mode And Drive The

Vehicle ...............................51

▫ Remote Start Comfort Systems — If Equipped . . .51

▫ Remote Start Windshield Wiper De–Icer

Activation — If Equipped..................51

▫ General Information .....................51

䡵 SENTRY KEY ...........................52

▫ Key Programming ......................53

▫ Replacement Keys .......................53

▫ General Information .....................53

䡵 VEHICLE SECURITY ALARM — IF EQUIPPED . . .54

3

▫ Rearming Of The System ..................54

▫ To Arm The System .....................54

▫ To Disarm The System ...................55

䡵 DOORS ...............................56

▫ Manual Lock ...........................56

▫ Central Lock/Unlock — If Equipped ..........58

▫ Unlock Doors Automatically On Exit —

If Equipped ...........................58

▫ Keyless Enter-N-Go — Passive Entry .........58

▫ Manual Sliding Side Door..................62

▫ Power Sliding Side Door — If Equipped .......63

▫ Hands-Free Sliding Doors — If Equipped.......66

▫ Child Locks............................67

䡵 SEATS ................................69

▫

Manual Adjustment (Front Seats) — If Equipped . .69

▫ Manual Adjustment (Rear Seats) ............71

▫ Power Adjustment (Front Seats) — If Equipped . .80

▫ Driver Memory Seat — If Equipped ..........82

▫ Heated Seats ...........................85

▫ Ventilated Seats — If Equipped .............86

▫ Adjustable Armrest (Front Seats) — If Equipped. .87

䡵 HEAD RESTRAINTS ......................88

▫ Head Restraints — Front Seats ..............88

▫ Head Restraints — Second Row .............90

▫ Head Restraints — Third Row ..............92

䡵 STEERING WHEEL .......................93

▫ Tilt/Telescoping Steering Column ............93

▫ Heated Steering Wheel — If Equipped ........94

䡵 MIRRORS ..............................95

▫ Inside Day/Night Mirror — If Equipped ......95

▫ Automatic Dimming Mirror — If Equipped .....95

▫ Outside Mirrors ........................96

▫ Driver’s Outside Automatic Dimming Mirror —

If Equipped............................96

14 GETTING TO KNOW YOUR VEHICLE

▫ Conversation Mirror .....................96

▫ Power Mirrors — If Equipped ..............97

▫ Outside Mirrors Folding Feature ............97

▫ Heated Mirrors — If Equipped .............97

▫ Power Folding Mirrors — If Equipped.........97

▫ Illuminated Vanity Mirrors — If Equipped .....98

䡵 EXTERIOR LIGHTS .......................99

▫ Multifunction Lever ......................99

▫ Headlight Switch ........................99

▫ Daytime Running Lights — If Equipped ......100

▫ High/Low Beam Switch ..................100

▫ Automatic High Beam — If Equipped ........100

▫ Flash-To-Pass .........................101

▫ Automatic Headlights — If Equipped ........101

▫ Headlights On With Wipers — If Equipped . . . .101

▫ Headlight Delay — If Equipped ............101

▫ Lights-On Reminder ....................102

▫ Front Fog Lights — If Equipped ............102

▫ Turn Signals ..........................102

▫ Lane Change Assist — If Equipped ..........103

▫ Battery Protection ......................103

䡵 INTERIOR LIGHTS ......................103

▫ Courtesy/Interior Lighting ................103

䡵 WINDSHIELD WIPER AND WASHERS ........106

▫ Windshield Wiper Operation ..............106

▫ Rain Sensing Wipers — If Equipped .........107

▫ Rear Wiper And Washer ..................108

䡵 CLIMATE CONTROLS ....................108

▫ Automatic

Climate Controls ...............108

▫ Automatic Temperature Control (ATC) —

If Equipped ..........................115

▫ Operating Tips ........................122

䡵 WINDOWS ............................124

▫ Power Windows........................124

3

GETTING TO KNOW YOUR VEHICLE 15

䡵 PANORAMIC SUNROOF — IF EQUIPPED .....127

▫ Opening Sunroof .......................128

▫ Closing Sunroof ........................129

▫ Wind Buffeting ........................129

▫ Power Sun Shade — If Equipped............129

▫ Pinch Protect Feature ....................130

▫ Sunroof Maintenance ....................130

▫ Ignition Off Operation ...................130

䡵 HOOD ...............................131

▫ Opening .............................131

▫ Closing ..............................132

䡵 LIFTGATE .............................133

▫ Opening .............................133

▫ Closing .............................134

▫ Power Liftgate — If Equipped .............135

▫ Hands-Free Liftgate — If Equipped ..........137

▫ Cargo Area Features ....................138

䡵 GARAGE DOOR OPENER — IF EQUIPPED . . . .139

▫ Before You Begin Programming HomeLink .....139

▫ Canadian/Gate Operator Programming .......142

▫ Using HomeLink .......................143

▫ Security..............................144

▫ Troubleshooting Tips ....................144

▫ General Information .....................145

䡵 INTERNAL EQUIPMENT ..................145

▫ Storage ..............................145

▫ Power

Outlets .........................149

▫ Power Inverter — If Equipped .............152

▫ Cigar Lighter — If Equipped ..............153

▫ Smoker’s Package Kit — If Equipped ........153

▫ Overhead Sunglass Storage ...............154

䡵 ROOF LUGGAGE RACK — IF EQUIPPED ......154

▫ Deploying The Crossbars .................155

▫ Stowing The Crossbars ...................158

16 GETTING TO KNOW YOUR VEHICLE

HIGH VOLTAGE BATTERY

Your vehicle is equipped with a Lithium-ion high voltage

battery that is used to power the electric powertrain

systems and the 12 volt vehicle electrical system.

The high voltage battery is located under the middle

section of the vehicle, below and in front of the second row

seating. The high voltage battery is maintenance free and

designed to last for the life of the vehicle.

Lithium-ion batteries provide the following benefits:

• Lithium-ion batteries are much lighter than other types

of rechargeable batteries of the same size.

• Lithium-ion batteries hold their charge; they only lose

approximately 3 percent of their charge per month.

• Lithium-ion batteries have no memory, which means

that you do not have to completely discharge them

before recharging, as with some other batteries.

• Lithium-ion batteries can be recharged and discharged

thousands of times.

High Voltage Battery Service Disconnect

The High Voltage Battery Service Disconnect is located

under the access panel, in front of the second row passen-

ger seating.

If your vehicle requires high voltage battery service, see

your authorized dealer.

WARNING!

Never try to remove the high voltage battery service

disconnect. The high voltage battery service disconnect

is used when your vehicle requires serviced by a

trained technician at an authorized dealer. Failure to

follow this warning can cause severe burns or electrical

shock that may result in serious injury or death.

Disposal of the High Voltage Battery

Your vehicle’s high voltage battery is designed to last the

life of your vehicle. See your authorized dealer for infor-

mation on the disposal of the battery if it should require

replacement.

3

GETTING TO KNOW YOUR VEHICLE 17

General Information

The vehicle is also equipped with a Battery Management

System that is designed to:

• Ensure safe operation

• Maximize driving range

• Maximize the life expectancy of the high voltage battery

NOTE:

• During vehicle start up and shut down a clicking noise

may be heard from within the vehicle. When the ignition

is in the ON position, the high voltage battery contactors

inside the battery are closed to make the stored electric-

ity inside available for vehicle use. The clicking noise

heard is the sound of these contactors as they open and

close during normal operation.

• In extreme temperatures, high or low, the High Voltage

Battery may need to be conditioned and therefore may

require the vehicle to be plugged-in. When the vehicle is

not plugged-in, the following message, “Plug In Vehicle

for Battery Conditioning” might appear in the instru-

ment cluster display. When the High Voltage Battery is

not ready to crank the vehicle at start up, due to

conditions including extreme temperatures, the message

“Battery Conditioning Leave Ignition In Run” will be

displayed in the instrument cluster display. Keep the

ignition in the ON/RUN position for the battery to

recover. Switch the ignition back to the OFF position

when the message disappears, and then start the vehicle.

When the “Battery Conditioning Leave Ignition in Run”

message is displayed on the instrument cluster display,

do not operate any air conditioning controls.

• Under cold or hot temperatures, while the vehicle is

plugged-in and the ignition is in the OFF position, the

vehicle may wake-up to pre-condition the high voltage

battery for usage.

Battery Conditioning Instrument Cluster Display Message

18 GETTING TO KNOW YOUR VEHICLE

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