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Pacifica Hybrid
OWNER’S MANUAL
Second Edition
Printed in the U.S.A.
19RUPHEV-126-AB
©2018 FCA US LLC. All Rights Reserved.
Dodge is a registered trademark of FCA US LLC.
Pacifica Hybrid
2019
INSTALLATION OF RADIO TRANSMITTING
EQUIPMENT
Special design considerations are incorporated into this
vehicle’s electronic system to provide immunity to radio
frequency signals. Mobile two-way radios and telephone
equipment must be installed properly by trained person-
nel. The following must be observed during installation.
The positive power connection should be made directly
to the battery and fused as close to the battery as possible.
The negative power connection should be made to body
sheet metal adjacent to the negative battery connection.
This connection should not be fused.
Antennas for two-way radios should be mounted on the
roof or the rear area of the vehicle. Care should be used
in mounting antennas with magnet bases. Magnets may
affect the accuracy or operation of the compass on
vehicles so equipped.
The antenna cable should be as short as practical and
routed away from the vehicle wiring when possible. Use
only fully shielded coaxial cable.
Carefully match the antenna and cable to the radio to
ensure a low Standing Wave Ratio (SWR).
Mobile radio equipment with output power greater than
normal may require special precautions.
All installations should be checked for possible interfer-
ence between the communications equipment and the
vehicle’s electronic systems.
WARNING:
Operating, servicing and maintaining a
passenger vehicle or off-road highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to
the State of California to cause cancer and
birth defects or other reproductive harm.
To minimize exposure, avoid breathing
exhaust, do not idle the engine except as
necessary, service your vehicle in a
well-ventilated area and wear gloves or
wash your hands frequently when servicing
your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC
TABLE OF CONTENTS
SECTION PAGE
1
INTRODUCTION ...................................................................3
2
GRAPHICAL TABLE OF CONTENTS ......................................................7
3
GETTING TO KNOW YOUR VEHICLE ...................................................13
4
GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................163
5
SAFETY ........................................................................193
6
STARTING AND OPERATING .........................................................283
7
IN CASE OF EMERGENCY ...........................................................391
8
SERVICING AND MAINTENANCE .....................................................441
9
TECHNICAL SPECIFICATIONS ........................................................501
10
MULTIMEDIA ....................................................................513
11
CUSTOMER ASSISTANCE ............................................................595
12
INDEX ..........................................................................601
1
2
3
4
5
6
7
8
9
10
11
12
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.
This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE: After reviewing the Owner’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION
HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONS against
procedures that could result in damage to your vehicle. If
you do not read this entire Owner’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
1
INTRODUCTION 5
FRONT VIEW
Front View
1 — Hood/Engine Compartment
2 — Headlights
3 — Wheels/Tires
4 — Windshield
5 — Charging Port Door
6 — Exterior Mirrors
7 — Doors
8 — Fuel Door
8 GRAPHICAL TABLE OF CONTENTS
REAR VIEW
Rear View
1 — Tail Lamps
2 — Rear Windshield Wiper
3 — Liftgate
2
GRAPHICAL TABLE OF CONTENTS 9
INSTRUMENT PANEL
Instrument Panel
1 — Headlight Switch 9 — Switch Panel
2 — Multifunction Lever 10 — Climate Controls
3 — Instrument Cluster Display Controls 11 — Front Center Stack AUX and USB Port
4 — Instrument Cluster 12 — Electronic Park Brake Switch
5 — Windshield Wiper Lever 13 — Gear Selector
6 — Charge Indicator 14 — Ignition
7 — Glove Compartment 15 — Speed Controls
8 — Uconnect System 16 — Steering Wheel
10 GRAPHICAL TABLE OF CONTENTS
INTERIOR
Interior Features
1 — Power Window/Door Lock Switches
2 — Door Handles
3 — Seats
4 — Storage Compartment
2
GRAPHICAL TABLE OF CONTENTS 11
GETTING TO KNOW YOUR VEHICLE
CONTENTS
䡵 HIGH VOLTAGE BATTERY .................17
䡵 HIGH VOLTAGE CHARGING OPERATION .....19
▫ SAE J1772 Charging Inlet ..................19
▫ AC Level 1 Charging (120V, 15 Amp)..........20
▫ AC Level 2 Charging (240V, 30 Amp Or
32 Amp) ..............................30
▫ Charging Times .........................31
▫ Vehicle Charge Indicators ..................32
▫ Hybrid Electric Pages.....................34
䡵 KEYS .................................38
▫ KeyFob..............................38
䡵 IGNITION SWITCH .......................46
䡵 REMOTE STARTING SYSTEM — IF EQUIPPED . . .49
▫ Remote Start Cancel Message — If Equipped ....49
▫ How To Use Remote Start..................49
▫ To Enter Remote Start Mode ................50
▫ To Exit Remote Start Mode Without Driving The
Vehicle ...............................50
▫ To Exit Remote Start Mode And Drive The
Vehicle ...............................51
▫ Remote Start Comfort Systems — If Equipped . . .51
▫ Remote Start Windshield Wiper De–Icer
Activation — If Equipped..................51
▫ General Information .....................51
䡵 SENTRY KEY ...........................52
▫ Key Programming ......................53
▫ Replacement Keys .......................53
▫ General Information .....................53
䡵 VEHICLE SECURITY ALARM — IF EQUIPPED . . .54
3
▫ Rearming Of The System ..................54
▫ To Arm The System .....................54
▫ To Disarm The System ...................55
䡵 DOORS ...............................56
▫ Manual Lock ...........................56
▫ Central Lock/Unlock — If Equipped ..........58
▫ Unlock Doors Automatically On Exit —
If Equipped ...........................58
▫ Keyless Enter-N-Go — Passive Entry .........58
▫ Manual Sliding Side Door..................62
▫ Power Sliding Side Door — If Equipped .......63
▫ Hands-Free Sliding Doors — If Equipped.......66
▫ Child Locks............................67
䡵 SEATS ................................69
▫
Manual Adjustment (Front Seats) — If Equipped . .69
▫ Manual Adjustment (Rear Seats) ............71
▫ Power Adjustment (Front Seats) — If Equipped . .80
▫ Driver Memory Seat — If Equipped ..........82
▫ Heated Seats ...........................85
▫ Ventilated Seats — If Equipped .............86
▫ Adjustable Armrest (Front Seats) — If Equipped. .87
䡵 HEAD RESTRAINTS ......................88
▫ Head Restraints — Front Seats ..............88
▫ Head Restraints — Second Row .............90
▫ Head Restraints — Third Row ..............92
䡵 STEERING WHEEL .......................93
▫ Tilt/Telescoping Steering Column ............93
▫ Heated Steering Wheel — If Equipped ........94
䡵 MIRRORS ..............................95
▫ Inside Day/Night Mirror — If Equipped ......95
▫ Automatic Dimming Mirror — If Equipped .....95
▫ Outside Mirrors ........................96
▫ Driver’s Outside Automatic Dimming Mirror —
If Equipped............................96
14 GETTING TO KNOW YOUR VEHICLE
▫ Conversation Mirror .....................96
▫ Power Mirrors — If Equipped ..............97
▫ Outside Mirrors Folding Feature ............97
▫ Heated Mirrors — If Equipped .............97
▫ Power Folding Mirrors — If Equipped.........97
▫ Illuminated Vanity Mirrors — If Equipped .....98
䡵 EXTERIOR LIGHTS .......................99
▫ Multifunction Lever ......................99
▫ Headlight Switch ........................99
▫ Daytime Running Lights — If Equipped ......100
▫ High/Low Beam Switch ..................100
▫ Automatic High Beam — If Equipped ........100
▫ Flash-To-Pass .........................101
▫ Automatic Headlights — If Equipped ........101
▫ Headlights On With Wipers — If Equipped . . . .101
▫ Headlight Delay — If Equipped ............101
▫ Lights-On Reminder ....................102
▫ Front Fog Lights — If Equipped ............102
▫ Turn Signals ..........................102
▫ Lane Change Assist — If Equipped ..........103
▫ Battery Protection ......................103
䡵 INTERIOR LIGHTS ......................103
▫ Courtesy/Interior Lighting ................103
䡵 WINDSHIELD WIPER AND WASHERS ........106
▫ Windshield Wiper Operation ..............106
▫ Rain Sensing Wipers — If Equipped .........107
▫ Rear Wiper And Washer ..................108
䡵 CLIMATE CONTROLS ....................108
▫ Automatic
Climate Controls ...............108
▫ Automatic Temperature Control (ATC) —
If Equipped ..........................115
▫ Operating Tips ........................122
䡵 WINDOWS ............................124
▫ Power Windows........................124
3
GETTING TO KNOW YOUR VEHICLE 15
䡵 PANORAMIC SUNROOF — IF EQUIPPED .....127
▫ Opening Sunroof .......................128
▫ Closing Sunroof ........................129
▫ Wind Buffeting ........................129
▫ Power Sun Shade — If Equipped............129
▫ Pinch Protect Feature ....................130
▫ Sunroof Maintenance ....................130
▫ Ignition Off Operation ...................130
䡵 HOOD ...............................131
▫ Opening .............................131
▫ Closing ..............................132
䡵 LIFTGATE .............................133
▫ Opening .............................133
▫ Closing .............................134
▫ Power Liftgate — If Equipped .............135
▫ Hands-Free Liftgate — If Equipped ..........137
▫ Cargo Area Features ....................138
䡵 GARAGE DOOR OPENER — IF EQUIPPED . . . .139
▫ Before You Begin Programming HomeLink .....139
▫ Canadian/Gate Operator Programming .......142
▫ Using HomeLink .......................143
▫ Security..............................144
▫ Troubleshooting Tips ....................144
▫ General Information .....................145
䡵 INTERNAL EQUIPMENT ..................145
▫ Storage ..............................145
▫ Power
Outlets .........................149
▫ Power Inverter — If Equipped .............152
▫ Cigar Lighter — If Equipped ..............153
▫ Smoker’s Package Kit — If Equipped ........153
▫ Overhead Sunglass Storage ...............154
䡵 ROOF LUGGAGE RACK — IF EQUIPPED ......154
▫ Deploying The Crossbars .................155
▫ Stowing The Crossbars ...................158
16 GETTING TO KNOW YOUR VEHICLE
HIGH VOLTAGE BATTERY
Your vehicle is equipped with a Lithium-ion high voltage
battery that is used to power the electric powertrain
systems and the 12 volt vehicle electrical system.
The high voltage battery is located under the middle
section of the vehicle, below and in front of the second row
seating. The high voltage battery is maintenance free and
designed to last for the life of the vehicle.
Lithium-ion batteries provide the following benefits:
• Lithium-ion batteries are much lighter than other types
of rechargeable batteries of the same size.
• Lithium-ion batteries hold their charge; they only lose
approximately 3 percent of their charge per month.
• Lithium-ion batteries have no memory, which means
that you do not have to completely discharge them
before recharging, as with some other batteries.
• Lithium-ion batteries can be recharged and discharged
thousands of times.
High Voltage Battery Service Disconnect
The High Voltage Battery Service Disconnect is located
under the access panel, in front of the second row passen-
ger seating.
If your vehicle requires high voltage battery service, see
your authorized dealer.
WARNING!
Never try to remove the high voltage battery service
disconnect. The high voltage battery service disconnect
is used when your vehicle requires serviced by a
trained technician at an authorized dealer. Failure to
follow this warning can cause severe burns or electrical
shock that may result in serious injury or death.
Disposal of the High Voltage Battery
Your vehicle’s high voltage battery is designed to last the
life of your vehicle. See your authorized dealer for infor-
mation on the disposal of the battery if it should require
replacement.
3
GETTING TO KNOW YOUR VEHICLE 17
General Information
The vehicle is also equipped with a Battery Management
System that is designed to:
• Ensure safe operation
• Maximize driving range
• Maximize the life expectancy of the high voltage battery
NOTE:
• During vehicle start up and shut down a clicking noise
may be heard from within the vehicle. When the ignition
is in the ON position, the high voltage battery contactors
inside the battery are closed to make the stored electric-
ity inside available for vehicle use. The clicking noise
heard is the sound of these contactors as they open and
close during normal operation.
• In extreme temperatures, high or low, the High Voltage
Battery may need to be conditioned and therefore may
require the vehicle to be plugged-in. When the vehicle is
not plugged-in, the following message, “Plug In Vehicle
for Battery Conditioning” might appear in the instru-
ment cluster display. When the High Voltage Battery is
not ready to crank the vehicle at start up, due to
conditions including extreme temperatures, the message
“Battery Conditioning Leave Ignition In Run” will be
displayed in the instrument cluster display. Keep the
ignition in the ON/RUN position for the battery to
recover. Switch the ignition back to the OFF position
when the message disappears, and then start the vehicle.
When the “Battery Conditioning Leave Ignition in Run”
message is displayed on the instrument cluster display,
do not operate any air conditioning controls.
• Under cold or hot temperatures, while the vehicle is
plugged-in and the ignition is in the OFF position, the
vehicle may wake-up to pre-condition the high voltage
battery for usage.
Battery Conditioning Instrument Cluster Display Message
18 GETTING TO KNOW YOUR VEHICLE
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