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Lexmark
Pro915
Lexmark Pro915 Quick Reference Manual
Type
Quick Reference Manual
Brand
Lexmark
Size
3.30 MB
Category
Multifunctionals
Pages
60
Language
English
Table of contents
Contents
3
About your printer
5
Finding information about the printer
5
Minimizing your printer's environmental impact
5
Printer models
5
Printer features
6
Setting up the printer
6
Understanding the parts of the printer
11
Using the printer control panel
13
Understanding the home screen
13
Navigating menus using the touch screen
14
Using memory cards and flash drives
15
Supported memory cards and file types
15
Using a memory card or flash drive with the printer
15
Ordering and replacing supplies
17
Ordering ink cartridges
17
Replacing ink cartridges
17
Maintaining ink cartridges
18
Aligning the printhead
18
Cleaning the printhead nozzles
19
Using the printer software
20
Supported operating systems
20
Installing the printer software
20
Using the Windows printer software
21
Using the Macintosh printer software
21
Printing
23
Printing a document
23
Printing on both sides of the paper (duplexing) automatically
23
Printing photos using the printer control panel
24
Canceling print jobs
24
Printing from a mobile device
24
What is LexPrint?
24
Supported printers
25
Copying
26
Tips for copying
26
Making copies
26
Making a two-sided (duplex) copy automatically
26
Canceling copy jobs
26
Scanning
27
Tips for scanning
27
Scanning to a local computer
27
Scanning to a network computer
27
Scanning to a flash drive or memory card
27
Scanning directly to e-mail using the printer software
28
Scanning to a PDF
28
Canceling scan jobs
29
E-mailing
30
Sending e-mail
30
Tips for e-mailing
30
Scanning a document or photo to e-mail
30
Canceling an e-mail
30
Setting up the printer to fax
31
Step 1: Connect the printer to the telephone line
31
Scenario 1: Standard telephone line
31
Scenario 2: Digital Subscriber Line (DSL)
33
Scenario 3: VoIP telephone service
34
Scenario 4: Digital telephone service through a cable provider
35
Scenario 5: Country- or region-specific setup
36
Step 2: Check the dial tone
38
Step 3: Set your fax name and fax number
39
Step 4: Set the printer to receive faxes automatically or manually
39
Step 5: Set the number of rings
39
Step 6: Create a contact list
39
Faxing
41
Sending faxes
41
Tips for sending faxes
41
Sending faxes using the printer control panel
41
Sending faxes using the computer
41
Receiving faxes
42
Tips for receiving faxes
42
Receiving faxes automatically
42
Receiving faxes manually
42
Wireless networking
43
Information you will need to set up the printer on a wireless network
43
Installing the printer on a wireless network
43
Using the Wireless Setup Utility (Windows only)
43
Installing the Wireless Setup Utility (Windows only)
43
Launching the Wireless Setup Utility
44
Using the Wireless Setup Assistant (Macintosh only)
44
Installing the Wireless Setup Assistant (Macintosh only)
44
Launching the Wireless Setup Assistant
44
What is Wi-Fi Protected Setup?
44
Configuring Wi-Fi Protected Setup manually
44
Use the Push Button Configuration (PBC) method
44
Use the Personal Identification Number (PIN) method
45
Using SmartSolutions
46
What are SmartSolutions?
46
Troubleshooting
47
Before you troubleshoot
47
If Troubleshooting does not solve your problem
47
Setup troubleshooting
47
Installation screen did not appear during installation
47
Incorrect language appears on the display
47
Change the language using the printer menus
47
Software did not install
48
Make sure that your computer meets the minimum system requirements
48
Temporarily disable security programs in Windows before installing the software
48
Check the USB connection
48
Reconnect the printer power supply
48
Print job does not print or is missing pages
48
Make sure the ink cartridges are inserted correctly
48
Select your printer from the Print dialog before sending the print job
48
Make sure the print job is not paused
48
Make sure your printer is set as the default printer
48
Reconnect the printer power supply
48
Remove and reconnect the USB cable connected to your printer
48
Check the USB connection
48
Remove and reinstall the printer software
49
Printer is printing blank pages
49
Replace the ink cartridges
49
Clean the printhead nozzles
49
Align the printhead
49
Printer is busy or does not respond
49
Make sure the printer is not in Sleep mode
49
Reconnect the printer power supply
49
Cannot delete documents from the print queue
49
Restart the computer and try again
49
Remove and reconnect the USB cable connected to your printer
49
Cannot print through USB
49
Check the USB connection
49
Make sure the USB port is enabled in Windows
49
Remove and reinstall the printer software
50
Fax troubleshooting
50
Fax troubleshooting checklist
50
Cannot send faxes
50
Make sure to enter your user information in the printer
50
Reduce the transmission speed of the fax modem
50
Enable error correction
50
Enable automatic fax conversion
51
Make sure that the Dial Prefix setting is correct
51
Cannot receive faxes
51
Make sure that you have configured the correct settings for your setup
51
Make sure that the printer is connected to an analog port
51
Make sure to free up printer memory
51
Make sure that Fax Forwarding is disabled
51
Increase the ringer volume
51
Make sure that you have the correct manual answer code
51
Cannot run the fax software
51
Make sure a fax driver is installed
51
Make sure the printer is connected to a telephone line
51
Wireless network troubleshooting
52
Wireless troubleshooting checklist
52
Printing a network setup page
52
Locating IP addresses
52
Cannot print over wireless network
53
Turn the access point (wireless router) off and then back on
53
Disconnect from your VPN session
53
Make sure Demo Mode is turned off
53
Check your WEP key or WPA passphrase
53
Check if your access point has an association/registration button
53
Move your access point away from other electronic devices
53
Move the computer, printer, or both closer to the access point
53
Check the wireless signal quality
53
Check your advanced security settings
53
Make sure your computer is connected to your access point
53
Make sure that your computer and printer are connected to the same wireless network
53
Make sure your operating system is compatible with wireless printing through AirPort
54
“Communication not available” message appears when printing wirelessly
54
Make sure your computer and printer have valid IP addresses for the network
54
Make sure the wireless port is selected
55
Make sure bidirectional communication is enabled
55
Notices
57
Edition notice
57
GOVERNMENT END USERS
57
Trademarks
57
Federal Communications Commission (FCC) compliance information statement
57
Federal Communications Commission (FCC) compliance information statement
57
Index
58
View document
Lexmark Pro915 User manual
Type
User manual
Brand
Lexmark
Size
3.56 MB
Category
Multifunctionals
Pages
57
Language
English
View document
Lexmark Pro915 User manual
Type
User manual
Brand
Lexmark
Size
7.02 MB
Category
Multifunctionals
Pages
200
Language
English
Table of contents
Contents
2
Safety information
6
About your printer
7
Thank you for choosing this printer!
7
Minimizing your printer's environmental impact
7
Finding information about the printer
8
Understanding the parts of the printer
10
Ordering and replacing supplies
13
Ordering ink cartridges
13
Using genuine Lexmark ink cartridges
14
Replacing ink cartridges
14
Ordering paper and other supplies
15
Recycling Lexmark products
16
Using the printer control panel buttons and menus
17
Using the printer control panel
17
Understanding the home screen
18
Navigating menus using the touch screen
19
Changing the Sleep timeout
20
Saving paper and energy
21
Restoring factory default settings
21
Using the printer software
22
Minimum system requirements
22
Using the Windows printer software
22
Using the Macintosh printer software
24
Finding and installing optional software
25
Updating the printer software
26
Downloading PCL and PS drivers (Windows only)
26
Reinstalling the printer software
26
Uninstalling the printer software
26
Installing the printer software
27
Loading paper and original documents
28
Loading the paper tray
28
Loading envelopes or photo paper
30
Loading various paper types
33
Saving paper settings
36
Loading original documents on the scanner glass
36
Loading original documents into the ADF
37
Linking trays
37
Printing
38
Tips for printing
38
Printing basic documents
38
Printing a document
38
Collating printed copies
39
Changing the print order of pages
39
Printing multiple pages on one sheet
40
Printing documents from a memory card or flash drive
41
Printing specialty documents
41
Printing envelopes
41
Printing on labels
42
Printing on custom-size paper
43
Working with photos
44
Using a memory card or flash drive with the printer
44
Supported memory cards and file types
45
Printing photos using the printer control panel
45
Printing photos from a PictBridge-enabled digital camera
46
Printing on both sides of the paper (duplexing)
47
Printing on both sides of the paper (duplexing) automatically
47
Setting the duplex printing dry time
48
Managing print jobs
49
Finding the print queue for your printer
49
Setting your printer as the default printer
50
Changing the default printing mode
51
Pausing print jobs
51
Resuming print jobs
52
Canceling print jobs
52
Printing from a mobile device
53
What is LexPrint?
53
Supported printers
53
Copying
54
Tips for copying
54
Making copies
54
Copying an ID card
55
Enlarging or reducing images
55
Adjusting copy quality
55
Making a copy lighter or darker
55
Collating copies using the printer control panel
56
Placing separator sheets between copies
56
Copying multiple pages on one sheet
56
Placing an overlay message on each page
57
Removing the background of a copy
57
Making a duplex copy
57
Making a two-sided (duplex) copy automatically
57
Making a duplex copy manually
58
Canceling copy jobs
58
Scanning
59
Tips for scanning
59
Scanning to a local computer
59
Scanning to a network computer
60
Scanning to a flash drive or memory card
60
Scanning photos for editing
61
Scanning documents for editing
62
Scanning directly to e-mail using the printer software
63
Scanning to a PDF
63
Scanning FAQ
64
How can I improve the quality of a scan?
64
How do I scan in black and white?
64
Why am I being asked for a PIN?
65
Canceling scan jobs
65
E-mailing
66
Setting up the printer to e-mail
66
Setting up the e-mail function
66
Changing the e-mail settings after setup
66
Creating an e-mail contact list
67
Creating an e-mail contact list using the printer control panel
67
Creating an e-mail contact list using the computer
68
Sending e-mail
69
Tips for e-mailing
69
Scanning a document or photo to e-mail
70
Canceling an e-mail
70
Faxing
71
Setting up the printer to fax
71
Scenario 1: Standard telephone line
71
Scenario 2: Digital Subscriber Line (DSL)
74
Scenario 3: VoIP telephone service
75
Scenario 4: Digital telephone service through a cable provider
76
Scenario 5: Country- or region-specific setup
77
Entering your user information
81
Configuring the fax settings
82
Configuring fax settings using the printer control panel
82
Configuring fax settings using the fax software
83
Creating a contact list
84
Creating a contact list using the printer control panel
84
Creating a contact list using the fax software
84
Sending faxes
85
Tips for sending faxes
86
Sending faxes using the printer control panel
86
Sending faxes using the computer
86
Receiving faxes
87
Tips for receiving faxes
87
Receiving faxes automatically
87
Receiving faxes manually
88
Faxing FAQ
88
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?
88
What is a splitter and what type of splitter should I use?
89
What is my fax number?
89
What is my dialing prefix?
89
When do I need to set Auto Answer to On?
89
How many rings should I set?
90
How do I set the distinctive ring for the printer?
90
How can I check the dial tone?
90
How do I adjust the speaker volume on the printer?
91
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?
91
What settings work best with voice mail service?
91
How do I change the resolution of the documents that I fax?
91
How do I send a fax at a scheduled time?
92
How do I send a fax using a phone calling card?
92
How do I know that the fax was sent successfully?
92
How do I view the fax history of the printer?
93
How do I print a fax on both sides of the paper?
93
How do I forward a fax?
93
How do I block faxes?
93
Can I retrieve failed faxes?
94
Networking
95
Installing the printer on a wireless network
95
Wireless network compatibility
95
Supported network security options
95
Printing a network setup page
96
Information you will need during wireless setup
96
Information you will need during advanced wireless setup
97
Installing the printer on a wireless network
98
Installing the printer on other computers
99
Determining the printer status using the network indicators
100
Special wireless installation instructions
101
Assigning a static IP address
102
Changing wireless settings after installation
102
Advanced wireless setup
103
Adding a printer to an existing ad hoc wireless network
103
Configuring Wi-Fi Protected Setup manually
104
Use the Push Button Configuration (PBC) method
104
Use the Personal Identification Number (PIN) method
104
Configuring security
104
Configuring 802.1X Authentication
105
Installing the printer on an Ethernet network
105
Information you will need to set up the printer on an Ethernet network
105
Installing the printer on an Ethernet network
106
Performing network management tasks
106
Switching between USB, Ethernet, and wireless connections (Windows only)
106
Switching between USB, Ethernet, and wireless connections (Macintosh only)
108
Sharing a printer in a Windows environment
110
Sharing a printer in a Macintosh environment
111
Networking FAQ
112
What is Wi-Fi Protected Setup?
112
Where do I find my WEP key or WPA/WPA2 preshared key/passphrase?
112
What is an SSID?
113
Where do I find my SSID?
113
What is a network?
113
How do I find out what type of security my network is using?
113
How are home networks configured?
114
What is a USB cable?
116
Why do I need a USB cable?
116
How do I attach the USB cable?
116
How are infrastructure and ad hoc networks different?
117
Finding the signal strength
118
How can I improve wireless signal strength?
119
Check the wireless signal quality
119
Move the printer closer to the access point
119
Remove obstacles between the access point and the printer
119
Remove sources of interference
119
Arrange the network to reduce signal absorption
120
How can I make sure my computer and printer are connected to the same wireless network?
120
Can I use my printer on a USB and a network connection at the same time?
121
What is a MAC address?
122
How do I find the MAC address?
122
What is an IP address?
123
What is TCP/IP?
123
How do I locate IP addresses?
123
How are IP addresses assigned?
124
What is a key index?
124
What is the difference between Guided and Advanced setup?
124
Using SmartSolutions
125
What are SmartSolutions?
125
Creating and customizing printer solutions
125
Maintaining the printer
127
Maintaining ink cartridges
127
Checking ink levels
127
Aligning the printhead
127
Cleaning the printhead nozzles
128
Cleaning the exterior of the printer
128
Cleaning the scanner glass
129
Cleaning the touch screen
129
Moving the printer to another location
130
Troubleshooting
131
Before you troubleshoot
131
If Troubleshooting does not solve your problem
131
Setup troubleshooting
131
Incorrect language appears on the display
132
Change the language using the printer menus
132
Software did not install
132
Make sure that your computer meets the minimum system requirements
132
Temporarily disable security programs in Windows before installing the software
132
Check the USB connection
132
Reconnect the printer power supply
132
Print job does not print or is missing pages
133
Make sure the ink cartridges are inserted correctly
133
Select your printer from the Print dialog before sending the print job
133
Make sure the print job is not paused
133
Make sure your printer is set as the default printer
133
Reconnect the printer power supply
133
Remove and reconnect the USB cable connected to your printer
133
Check the USB connection
133
Remove and reinstall the printer software
134
Printer is printing blank pages
134
Replace the ink cartridges
134
Clean the printhead nozzles
134
Align the printhead
134
Printer is busy or does not respond
134
Make sure the printer is not in Sleep mode
134
Reconnect the printer power supply
135
Cannot delete documents from the print queue
135
Restart the computer and try again
135
Remove and reconnect the USB cable connected to your printer
135
Cannot print through USB
135
Check the USB connection
135
Make sure the USB port is enabled in Windows
135
Remove and reinstall the printer software
136
Understanding printer messages
136
Alignment Problem
136
Cannot Collate Job
136
Change [Paper Source] to [Size] Paper
136
Change [Paper Source] to [Size] [Type] Paper
137
Close Printer
137
Communication Error
137
Default E-mail Message
137
Duplex Unit Missing
138
E-mail Server Not Specified
138
E-mail Transmission Error
138
Ink Cartridge Error
138
Ink Cartridge Missing
139
Ink Cartridge Unsupported
139
Ink Low
139
Load [Paper Source] with [Size] Paper
139
Load [Paper Source] with [Size] [Type] Paper
140
Memory Device Error
140
Network [x] Software Error
140
No E-mail Address
140
Out of Paper in Tray [x]
140
Paper Tray [x] Detected
140
Paper Tray [x] Removed
141
Printer Memory Full
141
Printhead Cannot Move
141
Printhead Error
141
Printhead Missing
142
Printhead Unsupported
143
Printhead Warning
144
Proxy Error
144
Replace Ink Cartridge
145
Scanner ADF Cover Open
145
Scanner Disabled
145
Security Certificate Error
145
Short Paper
145
SmartSolutions Update Failed
145
Standard Network Software Error
146
Unable to Retrieve the Solution
146
Unrecoverable Scan Error
146
USB Device Not Supported
146
USB Hub Not Supported
146
Clearing paper jams
146
Paper jam in the printer
146
Paper jam in the exit tray
149
Paper jam in the duplex unit
149
Paper jam in the ADF (select models only)
150
Paper or specialty media misfeeds
152
Check paper condition
152
Check paper loading
152
Remove each page as it is printed
152
Adjust the paper guides to fit the loaded paper
152
Print troubleshooting
153
Poor quality at the edges of the page
153
Check minimum print settings
153
Select the Borderless print feature
153
Streaks or lines on printed image
154
Check the ink levels
154
Select a higher print quality from the printer software
154
Make sure the ink cartridges are properly installed
154
Align the printhead
154
Clean or Deep Clean the printhead nozzles
154
Print speed is slow
154
Select a lower print quality from the printer software
154
Manually select a paper type that matches the type of paper you are using
154
Remove and reinstall the printer software
154
Maximize computer processing speed
154
Add memory to the computer
154
Computer slows down when printing
155
Check the USB connection between the printer and computer
155
Refresh your network connections
155
Close all applications not in use
155
Check your computer performance
155
Copy and scan troubleshooting
155
Copier or scanner does not respond
155
Set your printer as the default printer
155
Remove and reinstall the printer software
155
Scanner unit does not close
156
Poor copy or scanned image quality
156
Clean the scanner glass
156
Adjust the scan quality
156
Review the tips for copying, scanning, and improving print quality
156
Use a clearer version of the original document or image
156
Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner
156
Partial copies or scans of documents or photos
156
Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner
156
Select a paper size that matches the loaded paper
156
Make sure the Original Size setting matches the size of the document you are scanning
156
Scan was not successful
156
Check the USB connection
156
Restart the computer
157
Scanning takes too long or freezes the computer
157
Close other software programs that are not being used
157
Restart the computer
157
Cannot scan to a computer over a network
157
Make sure the printer and the destination computer are connected to the same network
157
Make sure the printer software is installed on the destination computer
157
E-mail troubleshooting
157
Cannot send e-mail
157
Check your e-mail configuration settings
157
Check your network connection
157
Check your proxy configuration
157
Make sure to enter a valid recipient e-mail address
158
Make sure the recipient mailbox is not full
158
Cannot attach files
158
Select a supported file type (JPEG or PDF)
158
Make sure the file size is not too large
158
Fax troubleshooting
158
Fax troubleshooting checklist
158
Cannot send faxes
159
Make sure to enter your user information in the printer
159
Reduce the transmission speed of the fax modem
159
Enable error correction
159
Enable automatic fax conversion
159
Make sure that the Dial Prefix setting is correct
160
Cannot receive faxes
160
Make sure that you have configured the correct settings for your setup
160
Make sure that the printer is connected to an analog port
160
Make sure to free up printer memory
160
Make sure that Fax Forwarding is disabled
160
Increase the ringer volume
160
Make sure that you have the correct manual answer code
161
Cannot run the fax software
161
Make sure a fax driver is installed
161
Make sure the printer is connected to a telephone line
161
Fax error messages on the printer control panel
161
Memory card troubleshooting
163
Memory card troubleshooting checklist
163
Nothing happens when a memory card is inserted
163
Reinsert the memory card
163
Network troubleshooting
163
Network troubleshooting checklist
164
The Continue button is unavailable
165
Check if the USB cable is securely plugged into the USB ports on both the computer and the printer
165
Make sure the printer is plugged in and turned on
165
Make sure the USB port on the computer is working
165
Make sure the USB cable is working
165
Make sure you are using the correct CD for your printer model
165
Reconnect the printer power supply
165
Run the installer again
166
Make sure your computer is able to acknowledge USB activity on the USB port
166
Computer firewall is blocking communication with the printer
166
Communication with printer lost when connected to Virtual Private Network (VPN)
166
Wireless troubleshooting
167
Resetting the wireless settings to factory defaults
167
Cannot print over wireless network
167
Wireless print server not installed
170
“Communication not available” message displays when printing wirelessly
170
Resolving intermittent wireless communications issues
172
Notices
175
Product information
175
Edition notice
175
UNITED STATES GOVERNMENT RIGHTS
176
Trademarks
176
Federal Communications Commission (FCC) compliance information statement
176
Modular component notice
177
Licensing notices
177
Noise emission levels
177
Waste from Electrical and Electronic Equipment (WEEE) directive
178
Product disposal
178
Battery notice
178
Static sensitivity notice
178
ENERGY STAR
179
Temperature information
179
Power consumption
179
Product power consumption
179
Sleep Mode
179
Off mode
180
Total energy usage
180
European Community (EC) directives conformity
180
Notice to users of the US telephone network: FCC requirements
180
Notice to users of the Canadian telephone network
181
Notice to users of the New Zealand telephone network
182
South Africa telecommunications notice
183
Notice to Users in the European Union
183
Regulatory notices for wireless products
184
Exposure to radio frequency radiation
184
Industry Canada (Canada)
184
Notice to users in the European Union
185
Statement of Limited Warranty
187
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
189
MICROSOFT CORPORATION NOTICES
191
ADOBE SYSTEMS INCORPORATED NOTICE
192
Index
193
View document
Lexmark Pro915 User manual
Type
User manual
Brand
Lexmark
Size
5.77 MB
Category
Multifunctionals
Pages
202
Language
English
Table of contents
Contents
2
Safety information
6
About your printer
7
Thank you for choosing this printer!
7
Minimizing your printer's environmental impact
7
Finding information about the printer
8
Understanding the parts of the printer
10
Ordering and replacing supplies
13
Ordering ink cartridges
13
Using genuine Lexmark ink cartridges
13
Replacing ink cartridges
14
Ordering paper and other supplies
15
Recycling Lexmark products
16
Using the printer control panel buttons and menus
17
Using the printer control panel
17
Understanding the home screen
18
Navigating menus using the touch screen
19
Changing the Sleep timeout
20
Saving paper and energy
21
Restoring factory default settings
21
Using the printer software
22
Minimum system requirements
22
Using the Windows printer software
22
Using the Macintosh printer software
24
Finding and installing optional software
25
Updating the printer software
26
Downloading PCL and PS drivers (Windows only)
26
Reinstalling the printer software
26
Uninstalling the printer software
26
Installing the printer software
27
Loading paper and original documents
28
Loading the paper tray
28
Loading envelopes or photo paper
31
Loading various paper types
33
Saving paper default settings
36
Loading original documents on the scanner glass
37
Loading original documents into the ADF
37
Linking trays
37
Printing
39
Tips for printing
39
Printing basic documents
39
Printing a document
39
Collating printed copies
40
Changing the print order of pages
40
Printing multiple pages on one sheet
41
Printing documents from a memory card or flash drive
42
Printing specialty documents
42
Printing on envelopes
42
Printing on labels
43
Printing on custom-size paper
44
Working with photos
45
Using a memory card or flash drive with the printer
45
Supported memory cards and file types
46
Using the printer to copy photos between memory devices
46
Printing photos using the printer control panel
47
Printing photos from a PictBridge-enabled digital camera
48
Printing on both sides of the paper (duplexing)
49
Printing on both sides of the paper (duplexing) automatically
49
Setting the duplex printing dry time
50
Managing print jobs
51
Finding the print queue for your printer
51
Setting your printer as the default printer
52
Changing the default printing mode
53
Pausing print jobs
53
Resuming print jobs
54
Canceling print jobs
54
Printing from a mobile device
55
What is LexPrint?
55
Supported printers
55
Copying
56
Tips for copying
56
Making copies
56
Copying an ID card
57
Enlarging or reducing images
57
Adjusting copy quality
57
Making a copy lighter or darker
57
Collating copies using the printer control panel
58
Placing separator sheets between copies
58
Copying multiple pages on one sheet
58
Placing an overlay message on each page
59
Removing the background of a copy
59
Making a duplex copy
59
Making a duplex copy automatically
59
Making a duplex copy manually
60
Canceling copy jobs
60
Scanning
61
Tips for scanning
61
Scanning to a local computer
61
Scanning to a network computer
62
Scanning a two-sided document using the ADF
62
Scanning to a flash drive or memory card
62
Scanning photos into an editing application
63
Scanning documents into an editing application
64
Scanning directly to e-mail using the printer software
65
Scanning to a PDF
66
Scanning FAQ
67
How can I improve the quality of a scan?
67
How do I scan in black and white?
67
Why am I being asked for a PIN?
67
Canceling scan jobs
67
E-mailing
68
Setting up the printer to e-mail
68
Setting up the e-mail function
68
Changing the e-mail settings after setup
68
Creating an e-mail contact list
69
Creating an e-mail contact list using the printer control panel
69
Creating an e-mail contact list using the computer
70
Sending e-mail
71
Tips for e-mailing
71
Scanning a document or photo to e-mail
72
Canceling an e-mail
72
Faxing
73
Setting up the printer to fax
73
Scenario 1: Standard telephone line
73
Scenario 2: Digital Subscriber Line (DSL)
76
Scenario 3: VoIP telephone service
77
Scenario 4: Digital telephone service through a cable provider
78
Scenario 5: Country- or region-specific setup
80
Entering your user information
83
Configuring the fax settings
84
Configuring fax settings using the printer control panel
84
Configuring fax settings using the fax software
85
Creating a contact list
86
Creating a contact list using the printer control panel
86
Creating a contact list using the fax software
86
Sending faxes
87
Tips for sending faxes
88
Sending faxes using the printer control panel
88
Sending faxes using the computer
88
Receiving faxes
89
Tips for receiving faxes
89
Receiving faxes automatically
89
Receiving faxes manually
90
Faxing FAQ
90
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?
90
What is a splitter and what type of splitter should I use?
91
What is my fax number?
91
What is my dialing prefix?
91
When do I need to set Auto Answer to On?
91
How many rings should I set?
92
How do I set the distinctive ring for the printer?
92
How can I check the dial tone?
92
How do I adjust the speaker volume on the printer?
93
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?
93
What settings work best with voice mail service?
93
How do I change the resolution of the documents that I fax?
93
How do I send a fax at a scheduled time?
94
How do I send a fax using a phone calling card?
94
How do I know that the fax was sent successfully?
95
How do I view the fax history of the printer?
95
How do I print a fax on both sides of the paper?
95
How do I forward a fax?
96
How do I block faxes?
96
Can I retrieve failed faxes?
96
Networking
97
Installing the printer on a wireless network
97
Wireless network compatibility
97
Supported network security options
97
Printing a network setup page
98
Information you will need to set up the printer on a wireless network
98
Information you will need during advanced wireless setup
99
Installing the printer on a wireless network
100
Installing the printer on other computers
101
Interpreting the printer status through the network indicators
101
Special wireless installation instructions
102
Assigning a static IP address
103
Changing wireless settings after installation
103
Advanced wireless setup
104
Creating an ad hoc wireless network
104
Adding a printer to an existing ad hoc wireless network
106
Configuring the printer wirelessly using WPS (Windows only)
107
Switching between USB, Ethernet, and wireless connections (Windows only)
107
Switching between USB, Ethernet, and wireless connections (Macintosh only)
109
Sharing a printer in a Windows environment
111
Sharing a printer in a Macintosh environment
112
Installing the printer on an Ethernet network
112
Information you will need to set up the printer on an Ethernet network
112
Installing the printer on an Ethernet network
113
Configuring security
113
Configuring 802.1X Authentication
114
Networking FAQ
115
What is Wi-Fi Protected Setup?
115
Where do I find my WEP key or WPA/WPA2 passphrase?
115
What is an SSID?
116
Where do I find my SSID?
116
What is a network?
116
How do I find out what type of security my network is using?
116
How are home networks configured?
117
What is a USB cable?
119
Why do I need an installation cable?
119
How do I attach the USB cable?
119
How are infrastructure and ad hoc networks different?
121
Finding the signal strength
122
How can I improve wireless signal strength?
122
Move the printer closer to the access point
122
Remove obstacles between the access point and the printer
123
Remove sources of interference
123
Arrange the network to reduce signal absorption
123
How can I make sure my computer and printer are connected to the same wireless network?
123
Can I use my printer on a USB and a network connection at the same time?
125
What is a MAC address?
125
How do I find the MAC address?
125
What is an IP address?
126
What is TCP/IP?
127
How do I locate IP addresses?
127
How are IP addresses assigned?
127
What is a key index?
128
What is the difference between Guided and Advanced setup?
128
Using SmartSolutions
129
What are SmartSolutions?
129
Creating and customizing printer solutions
129
Maintaining the printer
131
Maintaining ink cartridges
131
Checking ink levels
131
Aligning the printhead
132
Cleaning the printhead nozzles
132
Cleaning the exterior of the printer
132
Cleaning the scanner glass
133
Cleaning the touch screen
133
Moving the printer to another location
133
Troubleshooting
134
Before you troubleshoot
134
If Troubleshooting does not solve your problem
134
Setup troubleshooting
134
Incorrect language appears on the display
134
Change the language using the printer menus
134
Installation screen did not appear during installation
135
Launch the printer CD manually
135
Software did not install
135
Make sure that your computer meets the minimum system requirements
135
Temporarily disable security programs in Windows before installing the software
135
Check the USB connection
135
Reconnect the printer power supply
136
Print job does not print or is missing pages
136
Make sure the ink cartridges are inserted correctly
136
Select your printer from the Print dialog before sending the print job
136
Make sure the print job is not paused
136
Make sure your printer is set as the default printer
136
Reconnect the printer power supply
136
Remove and reconnect the USB cable connected to your printer
137
Check the USB connection
137
Remove and reinstall the printer software
137
Printer is printing blank pages
137
Replace the ink cartridges
137
Clean the printhead nozzles
137
Align the printhead
137
Printer is busy or does not respond
138
Make sure the printer is not in Sleep mode
138
Reconnect the printer power supply
138
Cannot delete documents from the print queue
138
Restart the computer and try again
138
Remove and reconnect the USB cable connected to your printer
138
Cannot print through USB
138
Check the USB connection
138
Make sure the USB port is enabled in Windows
139
Remove and reinstall the printer software
139
Understanding printer messages
139
Alignment Problem
139
Cannot Collate Job
139
Change [Paper Source] to [Size] Paper
139
Change [Paper Source] to [Size] [Type] Paper
140
Close Printer
140
Communication Error
140
Default E-mail Message
140
Duplex Unit Missing
141
E-mail Server Not Specified
141
E-mail Transmission Error
141
Exit Bin Full
141
Ink Cartridge End of Life
141
Ink Cartridge Error
142
Ink Cartridge Missing
142
Ink Cartridge Unsupported
142
Ink Low
143
Load [Paper Source] with [Size] Paper
143
Load [Paper Source] with [Size] [Type] Paper
143
Memory Device Error
143
Network [x] Software Error
143
No E-mail Address
144
Out of Paper in Tray [x]
144
Paper Tray [x] Detected
144
Paper Tray [x] Removed
144
Printer Memory Full
144
Printhead Cannot Move
144
Printhead Error
144
Remove and reinsert the printhead
145
Printhead Warning
146
Proxy Error
146
Replace Ink Cartridge
146
Scanner ADF Cover Open
147
Scanner Disabled
147
Security Certificate Error
147
Short Paper
147
SmartSolutions Update Failed
147
Standard Network Software Error
147
Standard USB Port Disabled
148
Unable to Retrieve the Solution
148
Unrecoverable Scan Error
148
USB Device Not Supported
148
USB Hub Not Supported
148
Clearing paper jams
148
Paper jam in the printer
148
Paper jam in the exit tray
151
Paper jam in the duplex unit
151
Paper jam in the ADF (select models only)
152
Paper or specialty media misfeeds
154
Check paper condition
154
Check paper loading
154
Remove each page as it is printed
154
Adjust the paper guides to fit the loaded paper
154
Print troubleshooting
155
Poor quality at the edges of the page
155
Check minimum print settings
155
Select the Borderless print feature
155
Streaks or lines on printed image
156
Check the ink levels
156
Select a higher print quality from the printer software
156
Make sure the ink cartridges are properly installed
156
Align the printhead
156
Clean or Deep Clean the printhead nozzles
156
Print speed is slow
156
Select a lower print quality from the printer software
156
Manually select a paper type that matches the type of paper you are using
156
Remove and reinstall the printer software
156
Maximize computer processing speed
156
Add memory to the computer
156
Computer slows down when printing
157
Check the USB connection between the printer and computer
157
Refresh your network connections
157
Close all applications not in use
157
Check your computer performance
157
Copy and scan troubleshooting
157
Copier or scanner does not respond
157
Set your printer as the default printer
157
Remove and reinstall the printer software
157
Scanner unit does not close
158
Poor copy or scanned image quality
158
Clean the scanner glass
158
Adjust the scan quality
158
Review the tips for copying, scanning, and improving print quality
158
Use a clearer version of the original document or image
158
Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner
158
Partial copies or scans of documents or photos
158
Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner
158
Select a paper size that matches the loaded paper
158
Make sure the Original Size setting matches the size of the document you are scanning
158
Scan was not successful
158
Check the USB connection
158
Restart the computer
159
Scanning takes too long or freezes the computer
159
Close other software programs that are not being used
159
Restart the computer
159
Cannot scan to a computer over a network
159
Make sure the printer and the destination computer are connected to the same network
159
Make sure the printer software is installed on the destination computer
159
E-mail troubleshooting
159
Cannot send e-mail
159
Check your e-mail configuration settings
159
Check your network connection
159
Check your proxy configuration
159
Make sure to enter a valid recipient e-mail address
160
Make sure the recipient mailbox is not full
160
Cannot attach files
160
Select a supported file type (JPEG or PDF)
160
Make sure the file size is not too large
160
Fax troubleshooting
160
Fax troubleshooting checklist
160
Cannot send faxes
161
Make sure to enter your user information in the printer
161
Reduce the transmission speed of the fax modem
161
Enable error correction
161
Enable automatic fax conversion
161
Make sure that the Dial Prefix setting is correct
162
Cannot receive faxes
162
Make sure that you have configured the correct settings for your setup
162
Make sure that the printer is connected to an analog port
162
Make sure to free up printer memory
162
Make sure that Fax Forwarding is disabled
162
Increase the ringer volume
162
Make sure that you have the correct manual answer code
163
Cannot run the fax software
163
Make sure a fax driver is installed
163
Make sure the printer is connected to a telephone line
163
Fax error messages on the printer control panel
163
Memory card troubleshooting
165
Memory card troubleshooting checklist
165
Nothing happens when a memory card is inserted
165
Reinsert the memory card
165
Network troubleshooting
165
Network troubleshooting checklist
166
The Continue button is unavailable
167
Check if the USB cable is securely plugged into the USB ports on both the computer and the printer
167
Make sure the printer is plugged in and turned on
167
Make sure the USB port on the computer is working
167
Make sure the USB cable is working
167
Make sure you are using the correct CD for your printer model
167
Reconnect the printer power supply
167
Run the installer again
168
Make sure your computer is able to acknowledge USB activity on the USB port
168
Cannot print and there is a firewall on the computer
168
Communication with printer lost when connected to Virtual Private Network (VPN)
168
Wireless troubleshooting
169
Resetting the wireless settings to factory defaults
169
Cannot print over wireless network
169
Wireless print server not installed
172
“Communication not available” message displays when printing wirelessly
172
Resolving intermittent wireless communications issues
174
Notices
177
Product information
177
Edition notice
177
UNITED STATES GOVERNMENT RIGHTS
178
Trademarks
178
Federal Communications Commission (FCC) compliance information statement
178
Modular component notice
179
Licensing notices
179
Noise emission levels
179
Waste from Electrical and Electronic Equipment (WEEE) directive
179
Product disposal
179
Battery notice
180
Static sensitivity notice
180
ENERGY STAR
180
Temperature information
180
Power consumption
180
Product power consumption
180
Sleep Mode
181
Off mode
181
Total energy usage
181
European Community (EC) directives conformity
182
Notice to users of the US telephone network: FCC requirements
182
Notice to users of the Canadian telephone network
183
Notice to users of the New Zealand telephone network
184
South Africa telecommunications notice
184
Notice to Users in the European Union
185
Regulatory notices for wireless products
185
Exposure to radio frequency radiation
185
Industry Canada (Canada)
186
Notice to users in the European Union
186
Statement of Limited Warranty
188
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
190
MICROSOFT CORPORATION NOTICES
193
ADOBE SYSTEMS INCORPORATED NOTICE
194
Index
195
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