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Lexmark
Pro5500t
Lexmark Pro5500t User manual
Type
User manual
Brand
Lexmark
Size
9.59 MB
Category
Multifunctionals
Pages
277
Language
English
View document
Lexmark Pro5500t User manual
Type
User manual
Brand
Lexmark
Size
6.94 MB
Category
Multifunctionals
Pages
189
Language
English
Table of contents
Contents
2
Safety information
6
About your printer
7
Thank you for choosing this printer!
7
Minimizing your printer's environmental impact
7
Finding information about the printer
8
Understanding the parts of the printer
10
Selecting a location for the printer
12
Ordering and replacing supplies
13
Ordering ink cartridges
13
Using genuine Lexmark ink cartridges
13
Replacing ink cartridges
14
Ordering paper and other supplies
15
Recycling Lexmark products
15
Using the printer control panel buttons and menus
16
Using the printer control panel
16
Understanding the home screen
16
Navigating menus using the touch screen
18
Changing the Sleep timeout
19
Saving paper and energy
19
Restoring factory default settings
20
Using the printer software
21
Minimum system requirements
21
Using the Windows printer software
21
Using the Macintosh printer software
23
Finding and installing optional software
24
Updating the printer software
24
Downloading PCL and PS drivers (Windows only)
24
Reinstalling the printer software
25
Uninstalling the printer software
25
Installing the printer software
25
Loading paper and original documents
27
Loading the paper tray
27
Loading various paper types
30
Saving paper default settings
33
Loading original documents on the scanner glass
33
Loading original documents into the ADF
34
Linking trays
34
Printing
36
Tips for printing
36
Printing basic documents
36
Printing a document
36
Collating printed copies
37
Changing the print order of pages
37
Printing multiple pages on one sheet
38
Printing documents from a memory card or flash drive
39
Printing specialty documents
39
Printing envelopes
39
Printing labels
40
Printing on custom-size paper
41
Working with photos
42
Using a memory card or flash drive with the printer
42
Supported memory cards and file types
43
Printing photos using the printer control panel
43
Printing photos from a PictBridge-enabled digital camera
44
Printing on both sides of the paper (duplexing)
45
Printing on both sides of the paper (duplexing) automatically
45
Setting the duplex printing dry time
46
Managing print jobs
47
Finding the print queue for your printer
47
Setting your printer as the default printer
48
Changing the default printing mode
48
Pausing print jobs
49
Resuming print jobs
49
Canceling print jobs
50
Copying
51
Tips for copying
51
Making copies
51
Copying an ID card
52
Copying a two-sided document using the ADF
52
Copying a two-sided document using the scanner glass
52
Enlarging or reducing images
53
Adjusting copy quality
53
Making a copy lighter or darker
53
Collating copies using the printer control panel
54
Placing separator sheets between copies
54
Copying multiple pages on one sheet
54
Placing an overlay message on each page
55
Removing the background of a copy
55
Making a duplex copy
55
Making a duplex copy automatically
55
Making a duplex copy manually
55
Canceling copy jobs
56
Scanning
57
Tips for scanning
57
Scanning to a local computer
57
Scanning to a network computer
58
Scanning a two-sided document using the ADF
58
Scanning to a flash drive or memory card
58
Scanning photos into an editing application
59
Scanning documents into an editing application
60
Scanning directly to e-mail using the printer software
61
Scanning to a PDF
62
Scanning FAQ
63
How can I improve the quality of a scan?
63
How do I scan in black and white?
63
Why am I being asked for a PIN?
63
Canceling scan jobs
63
E-mailing
64
Setting up the printer to e-mail
64
Setting up the e-mail function
64
Changing the e-mail settings after setup
64
Creating an e-mail contact list
65
Creating an e-mail contact list using the printer control panel
65
Creating an e-mail contact list using the computer
66
Sending e-mail
66
Tips for e-mailing
67
Scanning a document or photo to e-mail
67
Canceling an e-mail
68
Faxing
69
Setting up the printer to fax
69
Scenario 1: Standard telephone line
69
Scenario 2: Digital Subscriber Line (DSL)
72
Scenario 3: VoIP telephone service
73
Scenario 4: Digital telephone service through a cable provider
74
Scenario 5: Country- or region-specific setup
76
Entering your user information
79
Configuring the fax settings
80
Configuring fax settings using the printer control panel
80
Configuring fax settings using the computer
81
Creating a contact list
82
Creating a contact list using the printer control panel
82
Creating a contact list using the computer
82
Sending faxes
83
Tips for sending faxes
84
Sending faxes using the printer control panel
84
Sending faxes using the computer
84
Receiving faxes
85
Tips for receiving faxes
85
Receiving faxes automatically
85
Receiving faxes manually
86
Faxing FAQ
86
If I skipped the fax setup initially, do I need to run the installer again to set up the fax?
86
What is a splitter and what type of splitter should I use?
87
What is my fax number?
87
What is my dialing prefix?
87
When do I need to set Auto Answer to On?
87
How many rings should I set?
88
How do I set the distinctive ring for the printer?
88
How can I check the dial tone?
88
How do I adjust the speaker volume on the printer?
89
How can I make sure that fax calls go to the printer and voice calls go to the answering machine?
89
What settings work best with voice mail service?
89
How do I change the resolution of the documents that I fax?
89
How do I send a fax at a scheduled time?
90
How do I send a fax using a phone calling card?
90
How do I know that the fax was sent successfully?
90
How do I view the fax history of the printer?
91
How do I print a fax on both sides of the paper?
91
How do I forward a fax?
91
How do I block faxes?
92
Can I retrieve failed faxes?
92
Networking
93
Installing the printer on a wireless network
93
Wireless network compatibility
93
Supported network security options
93
Printing a network setup page
94
Information you will need to set up the printer on a wireless network
94
Information you will need during advanced wireless setup
95
Installing the printer on a wireless network
96
Installing the printer on other computers
97
Interpreting the printer status through the network indicators
97
Special wireless installation instructions
98
Assigning a static IP address
99
Changing wireless settings after installation
99
Advanced wireless setup
99
Creating an ad hoc wireless network
99
Adding a printer to an existing ad hoc wireless network
102
Configuring the printer wirelessly using WPS (Windows only)
103
Switching between USB, Ethernet, and wireless connections (Windows only)
103
Switching between USB, Ethernet, and wireless connections (Macintosh only)
105
Sharing a printer in a Windows environment
107
Sharing a printer in a Macintosh environment
108
Configuring security
108
Configuring 802.1X Authentication
109
Installing the printer on an Ethernet network
109
Information you will need to set up the printer on an Ethernet network
109
Installing the printer on an Ethernet network
110
Networking FAQ
110
What is Wi-Fi Protected Setup?
110
Where do I find my WEP key or WPA passphrase?
111
What is an SSID?
111
Where do I find my SSID?
112
What is a network?
112
How do I find out what type of security my network is using?
112
How are home networks configured?
113
What is a USB cable?
115
How do I attach the USB cable?
115
How are infrastructure and ad hoc networks different?
116
Finding the signal strength
117
How can I improve wireless signal strength?
117
Move the printer closer to the access point
117
Remove obstacles between the access point and the printer
118
Remove sources of interference
118
Arrange the network to reduce signal absorption
118
How can I make sure my computer and printer are connected to the same wireless network?
118
Can I use my printer on a USB and a network connection at the same time?
120
What is a MAC address?
120
How do I find the MAC address?
120
What is an IP address?
121
What is TCP/IP?
121
How do I locate IP addresses?
121
How are IP addresses assigned?
122
What is a key index?
122
What is the difference between Guided and Advanced setup?
122
Using SmartSolutions
123
What is SmartSolutions?
123
Maintaining the printer
124
Maintaining ink cartridges
124
Checking ink levels
124
Aligning the printhead
124
Cleaning the printhead nozzles
125
Cleaning the exterior of the printer
125
Cleaning the scanner glass
125
Cleaning the touch screen
126
Moving the printer to another location
126
Troubleshooting
127
Before you troubleshoot
127
If Troubleshooting does not solve your problem
127
Setup troubleshooting
127
Incorrect language appears on the display
128
Change the language using the printer menus
128
Software did not install
128
Make sure that your computer meets the minimum system requirements
128
Temporarily disable security programs in Windows before installing the software
128
Check the USB connection
128
Reconnect the printer power supply
128
Print job does not print or is missing pages
129
Make sure the ink cartridges are inserted correctly
129
Select your printer from the Print dialog before sending the print job
129
Make sure the print job is not paused
129
Make sure your printer is set as the default printer
129
Reconnect the printer power supply
129
Remove and reconnect the USB cable connected to your printer
129
Check the USB connection
129
Remove and reinstall the printer software
130
Printer is printing blank pages
130
Reinstall the ink cartridges and deep clean and align the printhead
130
Printer is busy or does not respond
130
Make sure the printer is not in Sleep mode
130
Reconnect the printer power supply
130
Cannot delete documents from the print queue
131
Restart the computer and try again
131
Remove and reconnect the USB cable connected to your printer
131
Cannot print through USB
131
Check the USB connection
131
Make sure the USB port is enabled in Windows
131
Remove and reinstall the printer software
131
Understanding printer messages
132
Alignment Problem
132
Cannot Collate Job
132
Change [Paper Source] to [Custom String]
132
Change [Paper Source] to [Custom Type Name]
132
Change [Paper Source] to [Size] Paper
132
Change [Paper Source] to [Size] [Type] Paper
133
Close Printer
133
Communication Error
133
Default E-mail Message
133
Digital Line Detected
133
Duplex Unit Missing
134
E-mail Server Not Specified
134
E-mail Transmission Error
134
Exit Bin Full
134
Failed to Connect
134
Fax Memory Full
135
Fax Mode Unsupported
135
Fax Modem Error
135
Fax Name Not Set Up
135
Ink Cartridge Access Door Open
135
Ink Cartridge End of Life
136
Ink Cartridge Error
136
Ink Cartridge Missing
136
Ink Cartridge Unsupported
136
Ink Low
137
Load [Paper Source] with [Custom Type Name]
137
Load [Paper Source] with [Custom String]
137
Load [Paper Source] with [Size] Paper
137
Load [Paper Source] with [Size] [Type] Paper
137
Memory Device Access Error
138
Network [x] Software Error
138
No Answer
138
No E-mail Address
138
Out of Paper in the ADF
138
Out of Paper in Tray [x]
138
Paper Tray [x] Detected
139
Paper Tray [x] Removed
139
Phone Connected to Incorrect Jack
139
Phone Line Busy
139
Phone Line Error
139
Phone Line Not Connected
139
Printer Memory Full
139
Printhead Cannot Move
139
Printhead Error
139
Printhead Warning
140
Proxy Error
140
Remote Fax Error
140
Replace Ink Cartridge
140
Scanned Document Too Long
140
Scanner ADF Cover Open
140
Scanner Disabled
141
Short Paper
141
Security Certificate Error
141
SmartSolutions Update Failed
141
Standard Network Software Error
141
Unable to Retrieve the Solution
141
Unrecoverable Fax Error
142
Unrecoverable Scan Error
142
USB Device Not Supported
142
USB Hub Not Supported
142
Clearing paper jams
142
Paper jam in the printer
142
Paper jam in the duplex unit
143
Paper jam in the ADF (select models only)
144
Paper or specialty media misfeeds
144
Check paper condition
144
Check paper loading
145
Remove each page as it is printed
145
Adjust the paper guides to fit the loaded paper
145
Print troubleshooting
145
Poor quality at the edges of the page
145
Check minimum print settings
145
Select the Borderless print feature
145
Streaks or lines on printed image
146
Check the ink levels
146
Select a higher print quality from the printer software
146
Make sure the ink cartridges are properly installed
146
Align the printhead
146
Clean or Deep Clean the printhead nozzles
146
Print speed is slow
146
Select a lower print quality from the printer software
146
Manually select a paper type that matches the type of paper you are using
146
Remove and reinstall the printer software
146
Maximize computer processing speed
146
Add memory to the computer
147
Computer slows down when printing
147
Check the USB connection between the printer and computer
147
Refresh your network connections
147
Close all applications not in use
147
Check your computer performance
147
Copy and scan troubleshooting
147
Copier or scanner does not respond
147
Set your printer as the default printer
147
Remove and reinstall the printer software
147
Scanner unit does not close
148
Poor copy or scanned image quality
148
Clean the scanner glass
148
Adjust the scan quality
148
Review the tips for copying, scanning, and improving print quality
148
Use a clearer version of the original document or image
148
Make sure the document or photo is loaded facedown on the scanner glass and in the correct corner
148
Partial copies or scans of documents or photos
148
Make sure the document or photo is loaded facedown on the scanner glass and in the placement corner
148
Select a paper size that matches the loaded paper
148
Make sure the Original Size setting matches the size of the document you are scanning
148
Scan was not successful
148
Check the USB connection
148
Restart the computer
149
Scanning takes too long or freezes the computer
149
Close other software programs that are not being used
149
Restart the computer
149
Cannot scan to a computer over a network
149
Make sure the printer and the destination computer are connected to the same network
149
Make sure the printer software is installed on the destination computer
149
E-mail troubleshooting
149
Cannot send e-mail
149
Check your e-mail configuration settings
149
Check your network connection
149
Check your proxy configuration
149
Make sure to enter a valid recipient e-mail address
149
Make sure the recipient mailbox is not full
150
Fax troubleshooting
150
Fax troubleshooting checklist
150
Cannot send faxes
151
Make sure to enter your user information in the printer
151
Reduce the transmission speed of the fax modem
151
Enable error correction
151
Enable automatic fax conversion
151
Make sure that the Dial Prefix setting is correct
151
Cannot receive faxes
152
Make sure that you have configured the correct settings for your setup
152
Make sure that the printer is connected to an analog port
152
Make sure to free up printer memory
152
Make sure that Fax Forwarding is disabled
152
Increase the ringer volume
152
Make sure that you have the correct manual answer code
153
Cannot run the fax software
153
Make sure a fax driver is installed
153
Make sure the printer is connected to a telephone line
153
Memory card troubleshooting
153
Memory card troubleshooting checklist
153
Nothing happens when a memory card is inserted
153
Reinsert the memory card
153
Network troubleshooting
154
The Continue button is unavailable
154
Check if the USB cable is securely plugged into the USB ports on both the computer and the printer
154
Make sure the printer is plugged in and turned on
154
Make sure the USB port on the computer is working
154
Make sure the USB cable is working
154
Make sure you are using the correct CD for your printer model
154
Reconnect the printer power supply
155
Run the installer again
155
Make sure your computer is able to acknowledge USB activity on the USB port
155
Cannot print and there is a firewall on the computer
155
Communication with printer lost when connected to Virtual Private Network (VPN)
156
Wireless troubleshooting
156
Wireless troubleshooting checklist
156
Cannot print over wireless network
157
Wireless print server not installed
160
“Communication not available” message displays when printing wirelessly
160
Resolving intermittent wireless communications issues
162
Notices
165
Product information
165
Edition notice
165
UNITED STATES GOVERNMENT RIGHTS
166
Trademarks
166
Federal Communications Commission (FCC) compliance information statement
166
Modular component notice
167
Noise emission levels
167
Waste from Electrical and Electronic Equipment (WEEE) directive
167
Battery notice
168
Static sensitivity notice
168
ENERGY STAR
168
Temperature information
168
Power consumption
168
Product power consumption
168
Sleep Mode
169
Off mode
169
Total energy usage
169
European Community (EC) directives conformity
169
Notice to users of the US telephone network: FCC requirements
170
Notice to users of the Canadian telephone network
171
Notice to users of the New Zealand telephone network
171
Regulatory notices for wireless products
173
Exposure to radio frequency radiation
173
Industry Canada (Canada)
173
Notice to users in the European Union
174
Statement of Limited Warranty
176
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS
178
Index
182
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