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HP
RP9 G1 Retail System Model 9118
HP RP9 G1 Retail System Model 9118 Configuration Guide
Type
Configuration Guide
Brand
HP
Size
20.69 MB
Pages
522
Language
English
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HP RP9 G1 Retail System Model 9118 Getting Started
Type
Getting Started
Brand
HP
Size
425.80 KB
Pages
35
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
1.14 MB
Pages
1
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
1.17 MB
Pages
1
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
748.41 KB
Pages
1
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
486.49 KB
Pages
2
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
725.90 KB
Pages
1
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
805.72 KB
Pages
1
Language
English
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HP RP9 G1 Retail System Model 9118 Installation guide
Type
Installation guide
Brand
HP
Size
912.02 KB
Pages
2
Language
English
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HP RP9 G1 Retail System Model 9118 Reference guide
Type
Reference guide
Brand
HP
Size
2.41 MB
Category
Notebooks
Pages
52
Language
English
Table of contents
Product overview
7
Standard features
7
Unfolding the ergonomic stand
9
Rear components
10
Hardware upgrades
11
Tools needed
11
Warnings and cautions
11
Removing and attaching the ergonomic and compact stands
12
Routing cables (ergonomic stand)
15
Routing cables (compact stand)
15
Removing and replacing the power supply (ergonomic stand)
16
Installing an optional HP integrated USB barcode scanner, magnetic strip reader (MSR), biometric rea ...
20
Installing an optional HP integrated USB module on the sides or top of the display head
20
Installing an optional HP integrated USB barcode scanner on the bottom of the display head
23
Installing a 2 x 20 LCD or 7” LCD customer facing display (CFD)
24
Installing a top mount CFD
24
Installing a bottom mount CFD
26
Installing memory
28
DDR4-SDRAM SODIMMs
28
Removing and installing a SODIMM
28
Removing and installing a 2.5-inch hard drive
32
Removing and installing an M.2 storage device
35
Replacing the battery
40
Installing a port cover
43
Securing the RP9 to a counter top
43
Installing an external security lock
45
Cable lock
45
Padlock
46
Configuring the software
47
Touch screen calibration
47
Calibration for Windows 7 Professional and Embedded POSReady 7
47
Calibration for Windows 8.1 Professional and Embedded 8.1 Industry Pro Retail
47
Calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail
47
Configuring all optional HP integrated USB peripheral modules (HP integrated USB barcode scanner, ma ...
48
Configuring powered serial ports
48
Electrostatic discharge
49
Preventing electrostatic damage
49
Grounding methods
49
Computer operating guidelines, routine care and shipping preparation
50
Computer operating guidelines and routine care
50
Touch screen maintenance
50
Shipping preparation
51
Index
52
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HP RP9 G1 Retail System Model 9118 Reference guide
Type
Reference guide
Brand
HP
Size
6.31 MB
Pages
247
Language
English
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HP RP9 G1 Retail System Model 9118 User guide
Type
User guide
Brand
HP
Size
3.19 MB
Category
Bar code readers
Pages
264
Language
English
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HP RP9 G1 Retail System Model 9118 User guide
Type
User guide
Brand
HP
Size
483.55 KB
Pages
20
Language
English
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HP RP9 G1 Retail System Model 9118 User guide
Type
User guide
Brand
HP
Size
11.12 MB
Category
Server/workstation motherboards
Pages
138
Language
English
Table of contents
Product overview
11
Standard features
11
Unfolding the ergonomic stand
13
Rear components
14
Illustrated parts catalog
15
Computer major components
15
Optional displays and USB devices
17
Cables and adapters
18
Storage devices
19
Misc parts
20
Routine care, SATA drive guidelines, and disassembly preparation
21
Electrostatic discharge information
21
Generating static
21
Preventing electrostatic damage to equipment
22
Personal grounding methods and equipment
22
Grounding the work area
22
Recommended materials and equipment
23
Routine care and maintenance
23
Drivers and firmware
23
Operating guidelines
23
Environmental specifications
24
Before you begin
24
Cleaning the computer case
24
Cleaning the monitor or touch screen
25
Cleaning I/O ports and fan area
25
Cleaning the keyboard
25
Cleaning the mouse
25
Cleaning the MSR
26
Service considerations
26
Power supply fan
26
Tools and software Requirements
26
Screws
26
Cables and connectors
26
Hard Drives
27
Lithium coin cell battery
27
SATA hard drives
27
SATA hard drive cables
28
SATA data cable
28
SMART ATA drives
28
Cable management
28
Removal and replacement procedures
29
Preparation for disassembly
29
Installing a port cover
30
Removing and attaching the ergonomic and compact stands
31
Routing cables (ergonomic stand)
34
Routing cables (compact stand)
34
Removing and replacing the power supply (ergonomic stand)
35
Rear cover and shield
38
Installing an optional HP integrated USB barcode scanner, magnetic strip reader (MSR), biometric rea ...
39
Installing an optional HP integrated USB module on the sides or top of the display head
39
Installing an optional HP integrated USB barcode scanner on the bottom of the display head
41
Installing a 2 x 20 LCD or 7” LCD customer facing display (CFD)
42
Installing a top mount CFD
42
Installing a bottom mount CFD
43
Installing memory
45
DDR4-SDRAM SODIMMs
45
Removing and installing a SODIMM
46
Removing and installing a 2.5-inch hard drive
47
Removing and installing an M.2 storage device
49
Replacing the battery
51
WLAN module
52
Hard drive bracket
53
VESA mount bracket
54
Heat sink
56
Processor
57
Fan
58
Rear trim
59
USB port
60
Speakers
61
Antennas
62
System board
63
System board callouts
66
Display panel assembly
67
Power board
69
Configuring the software
70
Touch screen calibration
70
Calibration for Windows 7 Professional and Embedded POSReady 7
70
Calibration for Windows 8.1 Professional and Embedded 8.1 Industry Pro Retail
70
Calibration for Windows 10 Professional and Windows 10 IoT Enterprise for Retail
70
Configuring all optional HP integrated USB peripheral modules (HP integrated USB barcode scanner, ma ...
71
Configuring powered serial ports
71
Computer Setup (F10) Utility
72
Computer Setup (F10) Utilities
72
Using Computer Setup (F10) Utilities
72
Computer Setup–Main
74
Computer Setup—Security
76
Computer Setup—Advanced
78
Recovering the Configuration Settings
83
POST error messages and diagnostic front panel LEDs and audible codes
84
POST numeric codes and text messages
84
Interpreting system validation diagnostic front panel LEDs and audible codes
89
Password security and resetting CMOS
91
Resetting the password jumper
91
Changing a Setup or Power-On password
92
Deleting a Setup or Power-On password
93
Clearing and resetting the CMOS
93
Using HP PC Hardware Diagnostics (UEFI)
95
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
95
Troubleshooting without diagnostics
97
Safety and comfort
97
Before you call for technical support
97
Helpful hints
98
Solving retail system-specific problems
99
Solving general problems
100
Solving hard drive problems
104
Solving audio problems
107
Solving printer problems
109
Solving hardware installation problems
110
Solving Network Problems
111
Solving memory problems
114
Solving USB flash drive problems
115
Solving Internet access problems
116
Solving software problems
118
System backup and recovery
119
Backing up, restoring, and recovering in Windows 10
119
Creating recovery media and backups
119
Creating HP Recovery media (select products only)
119
Using Windows tools
121
Restore and recovery
121
Recovering using HP Recovery Manager
121
What you need to know before you get started
121
Using the HP Recovery partition (select products only)
122
Using HP Recovery media to recover
122
Changing the computer boot order
123
Removing the HP Recovery partition (select products only)
123
Backing up, restoring, and recovering in Windows 8.1, Windows 8, or Industry 8.1
123
Creating recovery media and backups
123
Restoring and recovering using Windows tools
124
Using Reset when the system is not responding
124
Recovery using the Windows recovery USB flash drive
125
Recovery using Windows operating system media (purchased separately)
125
Backing up, restoring, and recovering in Windows 7 and POSReady 7
126
Creating recovery media
126
Creating recovery media using HP Recovery Manager (select models only)
127
Creating recovery discs with HP Recovery Disc Creator (select models only)
127
Creating recovery discs
128
Backing up your information
128
System Restore
129
System Recovery
129
System Recovery when Windows is responding
130
System Recovery when Windows is not responding
130
System Recovery using recovery media (select models only)
131
Using HP Recovery Disc operating system discs (select models only)
131
Power cord set requirements
133
General requirements
133
Japanese power cord requirements
133
Country-specific requirements
134
Specifications
135
Index
136
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HP RP9 G1 Retail System Model 9118 User guide
Type
User guide
Brand
HP
Size
495.26 KB
Pages
21
Language
English
View document
HP RP9 G1 Retail System Model 9118 User manual
Type
User manual
Brand
HP
Size
747.46 KB
Pages
24
Language
English
Table of contents
Product Features
7
HP Cash Drawers
7
Identifying Cash Drawer Components
8
Operating the Cash Drawer
11
Connecting and Locking the Cash Drawer
11
Assembling the Heavy Duty, Standard Duty and USB Cash Drawers
13
Installing the Flip-Top Cash Drawer
15
Maintenance Guidelines
18
Troubleshooting
19
Solving Common Problems
19
Online Technical Support
20
Preparing to Call Technical Support
20
Ordering Cash Drawer Accessories
20
Technical Specifications
21
HP Cash Drawers
21
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