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HP
Pro M401d
HP Pro M401d User manual
Type
User manual
Brand
HP
Size
4.38 MB
Category
Laser/LED printers
Pages
148
Language
English
View document
HP Pro M401d User manual
Type
User manual
Brand
HP
Size
2.59 MB
Category
Laser/LED printers
Pages
148
Language
English
Table of contents
Product introduction
13
Product views
14
Product front view
14
Product back view
15
Serial number and model number location
15
Control panel layout
16
LCD control panel
16
Touchscreen control panel
17
Touchscreen Home screen
19
Print product reports
20
Print product reports from an LCD control panel
20
Print product reports from a touchscreen control panel
21
Printer sharing disclaimer
21
Paper tray
23
Supported paper sizes
24
Supported paper types
26
Load the input trays
27
Load Tray 1
27
Load Tray 2
28
Load optional Tray 3
30
Print
33
Supported printer drivers (Windows)
34
Change print-job settings (Windows)
36
Priority for changing print-job settings
36
Change the settings for all print jobs until the software program is closed
36
Change the default settings for all print jobs
36
Change the product configuration settings
37
Change print-job settings (Mac OS X)
38
Priority for changing print-job settings
38
Change the settings for all print jobs until the software program is closed
38
Change the default settings for all print jobs
38
Change the product configuration settings
38
Print tasks for Windows
40
Use a printing shortcut (Windows)
40
Create a printing shortcut (Windows)
41
Automatically print on both sides with Windows
43
Manually print on both sides with Windows
44
Print multiple pages per sheet with Windows
46
Select the page orientation (Windows)
48
Select the paper type (Windows)
49
Print the first or last page on different paper (Windows)
50
Scale a document to fit page size (Windows)
52
Create a booklet (Windows)
53
Print tasks for Mac OS X
55
Use a printing preset (Mac OS X)
55
Create a printing preset (Mac OS X)
55
Automatically print on both sides (Mac OS X)
55
Manually print on both sides (Mac OS X)
56
Print multiple pages on one sheet of paper (Mac OS X)
57
Select the page orientation (Mac OS X)
57
Select the paper type (Mac OS X)
57
Print a cover page (Mac OS X)
58
Scale a document to fit page size (Mac OS X)
58
Create a booklet (Mac OS X)
58
Additional print tasks (Windows)
59
Cancel a print job (Windows)
59
Select the paper size (Windows)
59
Select a custom paper size (Windows)
59
Print watermarks (Windows)
60
Additional print tasks (Mac OS X)
61
Cancel a print job (Mac OS X)
61
Select the paper size (Mac OS X)
61
Select a custom paper size (Mac OS X)
61
Print watermarks (Mac OS X)
61
Create archival-quality prints
63
Create archival-quality prints (LCD control panel)
63
Create archival-quality prints (touchscreen control panel)
63
Use HP ePrint
64
Set up HP ePrint (LCD control panel)
64
Set up HP ePrint (touchscreen control panel)
65
Use AirPrint
66
Walk-up USB printing
67
Manage and maintain
69
Use the HP Reconfiguration Utility to change the product connection
70
Set up HP Wireless Direct Printing
71
Use HP Web Services applications
72
Use HP Web Services applications (LCD control panel)
72
Use HP Web Services applications (touchscreen control panel)
72
Configure IP network settings
73
View or change network settings
73
Manually configure IPv4 TCP/IP parameters from the control panel
73
Manually configure IPv4 TCP/IP parameters (LCD control panel)
73
Manually configure IPv4 TCP/IP parameters (touchscreen control panel)
73
Rename the product on a network
74
Link speed and duplex settings
75
Link speed and duplex settings (LCD control panel)
75
Link speed and duplex settings (touchscreen control panel)
75
HP Device Toolbox (Windows)
77
HP Utility for Mac OS X
79
Open the HP Utility
79
HP Utility features
79
HP Web Jetadmin
80
Product security features
81
Lock the product
81
Set or change the product password
81
Economy settings
83
Print with EconoMode
83
Set the sleep delay
83
Set the sleep delay (LCD control panel)
83
Set the sleep delay (touchscreen control panel)
84
Set the Auto Power Down delay
84
Set the Auto Power Down delay (LCD control panel)
84
Set the Auto Power Down delay (touchscreen control panel)
85
Print when a toner cartridge is at estimated end of life
86
Enable or disable the At Very Low settings (LCD control panel)
86
Enable or disable the At Very Low settings (touchscreen control panel)
87
Store and recycle supplies
88
Recycle supplies
88
Toner cartridge storage
88
Replacement instructions
89
Change the toner cartridge
89
Memory
91
Update the firmware
92
Manually update the firmware (LCD control panel)
92
Manually update the firmware (touchscreen control panel)
92
Set the product to automatically update the firmware (LCD control panel)
92
Set the product to automatically update the firmware (touchscreen control panel)
93
Solve problems
95
Solve problems checklist
96
Step 1: Make sure that the product is set up correctly
96
Step 2: Check the cabling or wireless connection
96
Step 3: Check the control panel for error messages
97
Step 4: Check the paper
97
Step 5: Check the software
97
Step 6: Test print functionality
97
Step 7: Check the toner cartridge
97
Step 8: Try sending a print job from a computer
97
Restore the factory-set defaults
98
Restore the factory-set defaults (LCD control panel)
98
Restore the factory-set defaults (touchscreen control panel)
98
Control panel help system
99
Interpret control panel messages
100
Control panel message types
100
Control panel messages
100
10.x000 Supply Error
100
49 Error Turn off then on
100
50.x Fuser Error Turn off then on
101
51.XX Error Turn off then on
101
54.XX Error Turn off then on
101
55.X Error Turn off then on
101
57 Fan error Turn off then on
102
59.X Error Turn off then on
102
79 Error Turn off then on
102
79 Service error Turn off then on
103
Black cartridge low
103
Black cartridge very low
103
Cleaning
103
Device error Press [OK]
104
Door open
104
Genuine HP supply installed
104
Install black cartridge
104
Invalid driver Press [OK]
104
Jam in <location>
105
Jam in Tray <X> Clear jam and then Press [OK]
105
Load tray 1 <TYPE>, <SIZE>
105
Load tray 1 PLAIN <SIZE> Cleaning Mode
105
Load tray <X> Press [OK] for available media
105
Load tray <X> <TYPE> <SIZE>
106
Manual duplex Load tray <X> Press [OK]
106
Manual feed <SIZE>, <TYPE> Press [OK] for available media
106
Memory is low Press [OK]
106
Misprint Press [OK]
106
Print failure, press OK. If error repeats, turn off then on.
107
Rear door open
107
Remove shipping material from toner cartridge
107
Replace black cartridge
107
Supplies low
108
Unexpected size in tray <X> Load <size> Press [OK]
108
Unsupported black cartridge Press [OK] to continue
108
Used black cartridge is installed Press [OK] to continue
108
Paper feeds incorrectly or becomes jammed
109
The product does not pick up paper
109
The product picks up multiple sheets of paper
109
Prevent paper jams
109
Clear jams
110
Jam locations
110
Clear a jam in Tray 1
110
Clear a jam in Tray 2
112
Clear a jam in optional Tray 3
114
Clear jams from the output bin
115
Clear a jam in the duplexer area
115
Clear a jam in the fuser area
116
Improve print quality
118
Check the paper type setting (Windows)
118
Check the paper type setting (Mac OS X)
118
Check toner cartridge status
119
Print the supplies status page (LCD control panel)
119
Print the supplies status page (touchscreen control panel)
119
Check the supplies status
119
Print a cleaning page
120
Print a cleaning page (LCD control panel)
120
Print a cleaning page (touchscreen control panel)
120
Inspect the toner cartridge for damage
120
Check the paper and printing environment
121
Use paper that meets HP specifications
121
Check the product environment
122
Check print job settings
122
Check the EconoMode setting
122
Use the print driver that best meets your printing needs
122
The product does not print or it prints slowly
124
The product does not print
124
The product prints slowly
125
Solve walk-up USB printing problems
126
The USB Flash Drive menu does not open when you insert the USB accessory
126
The file does not print from the USB storage accessory
126
The file that you want to print is not listed in the USB Flash Drive menu
127
Solve direct connection problems
128
Solve wired network problems
129
Poor physical connection
129
The computer is using the incorrect IP address for the product
129
The computer is unable to communicate with the product
130
The product is using incorrect link and duplex settings for the network
130
New software programs might be causing compatibility problems
130
The computer or workstation might be set up incorrectly
130
The product is disabled, or other network settings are incorrect
130
Solve wireless network problems
131
Wireless connectivity checklist
131
The product does not print after the wireless configuration completes
131
The product does not print, and the computer has a third-party firewall installed
132
The wireless connection does not work after moving the wireless router or product
132
Cannot connect more computers to the wireless product
132
The wireless product loses communication when connected to a VPN
132
The network does not appear in the wireless networks list
132
The wireless network is not functioning
133
Perform a wireless network diagnostic test
133
Reduce interference on a wireless network
134
Solve product software problems with Windows
135
A print driver for the product is not visible in the Printer folder
135
An error message was displayed during the software installation
135
The product is in Ready mode, but nothing prints
135
Solve product software problems with Mac OS X
137
The print driver is not listed in the Print & Fax or Print & Scan list
137
The product name does not appear in the product list in the Print & Fax or Print & Scan list
137
The print driver does not automatically set up the selected product in the Print & Fax or Print & Sc ...
137
A print job was not sent to the product that you wanted
138
When connected with a USB cable, the product does not appear in the Print & Fax or Print & Scan list ...
138
You are using a generic print driver when using a USB connection
138
Remove software (Windows)
139
Remove software (Mac OS X)
140
Supplies and accessories
141
Order parts, accessories, and supplies
142
HP policy on non-HP supplies
142
HP anticounterfeit Web site
142
Index
143
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