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3105 ATTENDANT CONSOLE
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
3.14 MB
Category
Telephones
Pages
100
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
2.46 MB
Category
Telephones
Pages
128
Language
English
Table of contents
Conventions
8
Figures
8
Related Documentation
9
Comments
10
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
13
Additional Information Sources
14
Buttons and Controls
16
Access Buttons
23
Line Status Lights
24
Buttons and Controls
26
Access Buttons
30
Status Lights for System Appearance Buttons
30
Buttons and Controls
34
Access Buttons
38
Status Lights
39
VCX Attendant Console
42
Access Buttons
42
Feature Buttons
42
Printing Labels
44
Attendant Console Status Lights
45
Complement Attendant Software
46
Logging In to Your Telephone
50
Changing Your Password
51
Answering a Call
52
Answering a Second Call
52
Making Calls
52
Making Internal Calls
52
Redialing a Call
53
Making External Calls
53
Making a Call to a Remote Office
54
Using Unique Extensions
54
Using Site Codes
54
Class of Service Override
55
Terminating Calls
56
Using the Telephone Display Panel
56
Controlling the Volume
58
Using the Hands Free Feature
59
Using a Headset
59
Returning to the Headset After a Long Delay
59
Putting a Call on Hold
60
Music on Hold
60
Dialing a New Call While on a Call
60
Answering a New Call While on a Call
61
Transferring a Call
61
Unattended Transfer
61
Attended Transfer
61
Muting Calls
62
Activating Do Not Disturb
62
Feature Code Overview
66
Using Feature Codes
66
Feature Codes
67
Viewing the Call History
74
Viewing the User Directory
75
Controlling Caller ID
76
Setting up a Conference Call
77
Unannounced Conference
77
Announced Conference
77
Transferring Your Phone Settings to Another Phone
78
Forwarding Calls to Voice Mail
78
Transferring a Call to Another User’s Voice Mail
79
Call Waiting
81
Speed Dialing
81
Configuring Speed Dial Numbers
82
Dialing Speed Dial Numbers
83
Call Forwarding
84
Call Forward Ring No Answer
85
Call Forward Busy Line
86
Call Forward Universal
86
Call Park
86
Directed Call Pickup
87
Silent Monitor and Barge In
88
Monitoring a Call
90
Barging In
90
Remote Call Forward
91
Hunt Groups
92
Hunt Group Types
93
Logging In to a Hunt Group
95
Hunt Group Interaction With Other Features
96
Viewing Hunt Group Membership and Status
97
Accessing the VCX User Interface
100
VCX User Interface Overview
101
Enable Call Forwarding
104
Configuring a Call Coverage Point
105
Enabling
Bridged Extensions
106
Bridged Line Interaction with Other Features
108
Do Not Disturb and Bridged Line Calls
109
Hands Free and Bridged Line Calls
110
Call Forward, Forward to Voice Mail, and Bridged Line Calls
110
Call Transfer, Call Conferencing, and Bridged Line Calls
111
Call Park and Bridged Line Calls
112
Directed Call Pickup and Bridged Line Calls
112
Attendant Console and Bridged Line Calls
112
Hunt Groups and Bridged Line Calls
113
MWI and Bridged Line Calls
113
Logging Out
113
Connecting the Telephone
116
Installing the 3102 Telephone Label Plate
117
Attaching and Adjusting the Support Bracket
117
Low-Profile and High-Profile Positions
119
Wall-Mount Position
120
Security Wall-Mount Bracket
121
Opening the 3105 Attendant Console Label Cover
121
Moving Your Telephone
122
Swapping Telephones
122
Cleaning Your Telephone
122
Troubleshooting Problems
123
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
4.83 MB
Category
Telephones
Pages
138
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
4.64 MB
Category
Answering machines
Pages
148
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
4.06 MB
Category
Telephones
Pages
134
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
4.47 MB
Category
Telephones
Pages
138
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
196.14 KB
Category
IP phones
Pages
2
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
1.30 MB
Category
Telephones
Pages
92
Language
English
View document
3com 3105 ATTENDANT CONSOLE User manual
Type
User manual
Brand
3com
Size
4.89 MB
Category
Telephones
Pages
126
Language
English
Table of contents
NBX® Telephone Guide
1
About This Guide
9
Conventions
10
Documentation
11
Comments on the Documentation
11
Getting Started
13
Setting Up Your Password and Voice Mail for the First Time
13
NBX NetSet Utility
15
Starting the NBX NetSet Utility
15
Navigation and Shortcut Icons in the NBX NetSet Utility
16
Quick Reference Guides
16
NBX 3102 Business Telephone
17
Telephone Buttons and Controls
18
Programmable Access Buttons
21
Status Lights for System Appearance Buttons
22
NBX 1102, 2102, and 2102-IR Business Telephones
23
Telephone Buttons and Controls
24
Programmable Access Buttons
27
Status Lights for System Appearance Buttons
28
NBX 3101 and 3101SP Basic Telephones
29
Telephone Buttons and Controls
30
Programmable Access Buttons
32
Status Lights for System Appearance Buttons
33
NBX 2101 Basic Telephone
35
Telephone Buttons and Controls
36
Programmable Access Buttons
38
Status Icons
38
NBX Messaging
39
NBX Messaging Components
40
Important Considerations
40
Changing Your Password
41
Security Tips
41
Changing Your Name Announcement and Personal Greeting
42
Listening to NBX Messages
42
Message Indicators
43
LIstening from Your Computer
43
LIstening from Your NBX Telephone
44
Listening from Any Internal NBX Telephone
44
Listening from an External Location
44
Managing Your Messages
45
Information About Your Messages
45
Replying to a Message
46
Forwarding a Message
47
Creating and Sending a Message
48
Creating Personal Voice Mail Group Lists
49
Modifying or Deleting Groups
50
Marking a Message as Private or Urgent
51
Forwarding Incoming Calls to Your Call Coverage Point
51
Other Ways to Manage Your Voice Mail Messages
52
Other Kinds of Mailboxes
52
Greeting-Only Mailbox
52
Phantom Mailbox
53
Group Mailbox
53
Standard Features
55
Answering a Call
56
Caller ID
56
Answering a Second Call
56
Using the NBX Telephone Display Panel
57
Tips on Using the Lists
58
More Ways to Dial a Call
59
An Internal Call
59
An External Call
59
Redialing a Call
60
Setting Your Call Coverage Point
60
Putting a Call on Hold
61
Dialing Another Call
61
More Than One Call
62
Transferring a Call
63
Announced (Screened) Transfer
64
Blind Transfer
64
Direct Mail Transfer
64
Establishing a Conference Call
65
Disconnecting the Last Person That You Called
66
More About Conference Calls
66
Setting the Volume
67
Personalizing Your Telephone
69
Guidelines About Features on NBX Telephones
70
Ringer Tones
70
Speed Dials
70
Personal Speed Dials
71
System-wide Speed Dials
72
Special Case: One-Touch Speed Dials
73
Printing Speed Dial Lists and Labels
74
Off-Site Notification
75
Do Not Disturb
78
Preventing Unauthorized Use of Your Telephone
79
Telephone Locking
80
Call Permissions
80
Class of Service Override
81
Using a Headset
82
With the NBX 3102 Business Telephone
82
General Headset Instructions
83
Returning to the Headset After a Long Delay
84
Palm Integration
84
Getting More from Your Telephone System
85
Listening to Your Messages in Your E-mail or Browser
86
Account (Billing) Codes
86
Caller ID
87
Internal and External Caller ID
87
Calling Line Identity Restriction (CLIR)
87
Call Pickup
88
Directed Call Pickup on a Specific Telephone
89
Group Call Pickup
89
Hunt Groups and Calling Groups
89
Hunt Groups
90
Calling Groups
92
Group Membership
92
Call Park
93
Paging
94
Dialing a Call to a Remote Office
95
Using Unique Extensions
95
Using Site Codes
96
Bridged Extensions
97
Delayed Ringing
97
Using Pulse Dialing
98
Using a Feature Code
98
Using a Mapped Button
98
Using a Personal Speed Dial
98
Additional Applications
99
NBX 3105 and 1105 Attendant Consoles
101
NBX Attendant Console
102
Access Buttons
102
Feature Buttons
102
Attendant Console Labels
105
Complement Attendant Software
106
Managing Calls
107
Telephone Installation and Maintenance
109
Connecting the Telephone
109
Installing the 3102 Telephone Label Plate
111
Attaching and Adjusting the 3101/3102/3105 Support Bracket
111
Attaching and Adjusting the 1102/2101/2102 Support Bracket
113
Low-Profile and High-Profile Positions
113
Wall-Mount Position
114
Security Wall-Mount Bracket
115
Opening the 3105 Attendant Console Label Cover
115
Moving Your Telephone
115
Swapping Telephones
115
Cleaning Your Telephone
116
Troubleshooting Problems
116
Index
119
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