Alienware 17 R4 User manual

17 R4
Alienware
Brand
Alienware
Model
17 R4
Category
Notebooks
Type
User manual
Alienware 17 R4
Manual de servicio
Modelo reglamentario: P31E
Tipo reglamentario: P31E001
Notas, precauciones y avisos
NOTA: Una NOTA indica información importante que le ayuda a hacer un mejor uso de su producto.
PRECAUCIÓN: Una PRECAUCIÓN indica la posibilidad de daños en el hardware o la pérdida de datos, y le explica cómo
evitar el problema.
AVISO: Un mensaje de AVISO indica el riesgo de daños materiales, lesiones corporales o incluso la muerte.
© 2018 - 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
2016 - 12
Rev. A01
Tabla de contenido
1 Antes de manipular el interior del equipo............................................................................................ 9
Antes de empezar ................................................................................................................................................................9
Instrucciones de seguridad.................................................................................................................................................. 9
Herramientas recomendadas................................................................................................................................................9
Screw list............................................................................................................................................................................. 10
2 Después de manipular el interior del equipo...................................................................................... 11
3 Removing the base cover.....................................................................................................................12
Procedure............................................................................................................................................................................12
4 Colocación de la cubierta de la base................................................................................................... 14
Procedure............................................................................................................................................................................14
5 Extracción de la unidad de disco duro................................................................................................ 15
Prerequisites........................................................................................................................................................................15
Procedimiento.....................................................................................................................................................................15
6 Colocación de la unidad de disco duro................................................................................................17
Procedure............................................................................................................................................................................ 17
Post-requisites.....................................................................................................................................................................17
7 Extracción de la tarjeta inalámbrica....................................................................................................18
Prerequisites........................................................................................................................................................................18
Procedure............................................................................................................................................................................18
8 Colocación de la tarjeta inalámbrica................................................................................................... 19
Procedure............................................................................................................................................................................19
Post-requisites.....................................................................................................................................................................19
9 Extracción de la unidad de estado sólido........................................................................................... 20
Prerequisites.......................................................................................................................................................................20
Procedimiento.................................................................................................................................................................... 20
10 Colocación de la unidad de estado sólido......................................................................................... 21
Procedure............................................................................................................................................................................21
Post-requisites.....................................................................................................................................................................21
11 Extracción de los módulos de memoria............................................................................................. 22
Prerequisites....................................................................................................................................................................... 22
Procedimiento.................................................................................................................................................................... 22
3
12 Colocación de los módulos de memoria............................................................................................ 23
Procedure........................................................................................................................................................................... 23
Post-requisites.................................................................................................................................................................... 23
13 Extracción de la cubierta de E/S posterior...................................................................................... 24
Prerequisites....................................................................................................................................................................... 24
Procedimiento.................................................................................................................................................................... 24
14 Sustitución de la cubierta de E/S posterior..................................................................................... 25
Procedure........................................................................................................................................................................... 25
Post-requisites....................................................................................................................................................................25
15 Extracción de la base del equipo.......................................................................................................26
Prerequisites....................................................................................................................................................................... 26
Procedure........................................................................................................................................................................... 26
16 Colocación de la base del equipo......................................................................................................28
Procedure........................................................................................................................................................................... 28
Post-requisites.................................................................................................................................................................... 28
17 Extracción de la batería de tipo botón..............................................................................................29
Prerequisites....................................................................................................................................................................... 29
Procedure........................................................................................................................................................................... 29
18 Colocación de la batería de tipo botón.............................................................................................30
Procedure........................................................................................................................................................................... 30
Post-requisites....................................................................................................................................................................30
19 Extracción de los altavoces................................................................................................................ 31
Prerequisites........................................................................................................................................................................31
Procedure............................................................................................................................................................................31
20 Colocación de los altavoces...............................................................................................................32
Procedure........................................................................................................................................................................... 32
Post-requisites.................................................................................................................................................................... 32
21 Extracción de la placa de E/S............................................................................................................33
Prerequisites........................................................................................................................................................................33
Procedimiento.....................................................................................................................................................................33
22 Colocación de la placa de E/S.......................................................................................................... 35
Procedure........................................................................................................................................................................... 35
Post-requisites.................................................................................................................................................................... 35
23 Extracción del subwoofer..................................................................................................................36
4
Prerequisites....................................................................................................................................................................... 36
Procedimiento.................................................................................................................................................................... 36
24 Colocación del subwoofer.................................................................................................................37
Procedimiento.....................................................................................................................................................................37
Post-requisites.................................................................................................................................................................... 37
25 Extracción del ensamblaje de la placa base......................................................................................38
Prerequisites....................................................................................................................................................................... 38
Procedimiento.....................................................................................................................................................................38
26 Colocación de la placa base...............................................................................................................41
Procedimiento.....................................................................................................................................................................41
Post-requisites.....................................................................................................................................................................41
27 Extracción del ensamblaje del disipador de calor............................................................................42
Prerequisites....................................................................................................................................................................... 42
Procedimiento.................................................................................................................................................................... 42
28 Replacing the heat-sink assembly....................................................................................................44
Procedure........................................................................................................................................................................... 44
Post-requisites....................................................................................................................................................................44
29 Extracción del puerto del adaptador de alimentación.....................................................................45
Prerequisites....................................................................................................................................................................... 45
Procedure........................................................................................................................................................................... 45
30 Colocación del puerto del adaptador de alimentación.................................................................... 46
Procedure........................................................................................................................................................................... 46
Post-requisites....................................................................................................................................................................46
31 Extracción de la placa del botón de encendido................................................................................ 47
Prerequisites....................................................................................................................................................................... 47
Procedimiento.................................................................................................................................................................... 47
32 Colocación de la placa del botón de encendido............................................................................... 48
Procedure........................................................................................................................................................................... 48
Post-requisites.................................................................................................................................................................... 48
33 Extracción del ensamblaje de la pantalla..........................................................................................49
Prerequisites....................................................................................................................................................................... 49
Procedure........................................................................................................................................................................... 49
34 Colocación del ensamblaje de la pantalla.........................................................................................50
Procedure...........................................................................................................................................................................50
Post-requisites....................................................................................................................................................................50
5
35 Extracción de la batería.....................................................................................................................51
Prerequisites........................................................................................................................................................................51
Procedure............................................................................................................................................................................51
36 Colocación de la batería....................................................................................................................52
Procedure........................................................................................................................................................................... 52
Post-requisites....................................................................................................................................................................52
37 Extracción de la superficie táctil.......................................................................................................53
Prerequisites....................................................................................................................................................................... 53
Procedure........................................................................................................................................................................... 53
38 Colocación de la superficie táctil......................................................................................................54
Procedure........................................................................................................................................................................... 54
Post-requisites....................................................................................................................................................................55
39 Extracción del teclado.......................................................................................................................56
Prerequisites.......................................................................................................................................................................56
Procedimiento.................................................................................................................................................................... 56
40 Colocación del teclado......................................................................................................................58
Procedure........................................................................................................................................................................... 58
Post-requisites....................................................................................................................................................................59
41 Extracción del reposamanos..............................................................................................................60
Prerequisites.......................................................................................................................................................................60
Procedure...........................................................................................................................................................................60
42 Colocación del reposamanos............................................................................................................. 61
Procedure............................................................................................................................................................................61
Post-requisites.....................................................................................................................................................................61
43 Extracción del embellecedor de la pantalla......................................................................................62
Prerequisites....................................................................................................................................................................... 62
Procedimiento.................................................................................................................................................................... 62
44 Colocación del embellecedor de la pantalla.....................................................................................64
Procedure........................................................................................................................................................................... 64
Post-requisites....................................................................................................................................................................64
45 Extracción del módulo del rastreador ocular Tobii..........................................................................65
Prerequisites.......................................................................................................................................................................65
Procedimiento.................................................................................................................................................................... 65
46 Colocación del módulo del rastreador ocular Tobii......................................................................... 66
6
Procedimiento.................................................................................................................................................................... 66
Post-requisites....................................................................................................................................................................66
47 Extracción de la placa del logotipo...................................................................................................67
Prerequisites....................................................................................................................................................................... 67
Procedimiento.................................................................................................................................................................... 67
48 Colocación de la placa del logotipo..................................................................................................69
Procedimiento.................................................................................................................................................................... 69
Post-requisites....................................................................................................................................................................69
49 Extracción del panel de la pantalla...................................................................................................70
Prerequisites....................................................................................................................................................................... 70
Procedimiento.................................................................................................................................................................... 70
50 Colocación del panel de la pantalla..................................................................................................72
Procedure........................................................................................................................................................................... 72
Post-requisites.................................................................................................................................................................... 72
51 Extracción de la cámara.....................................................................................................................73
Prerequisites........................................................................................................................................................................73
Procedimiento.....................................................................................................................................................................73
52 Colocación de la cámara....................................................................................................................74
Procedure........................................................................................................................................................................... 74
Post-requisites.................................................................................................................................................................... 74
53 Extracción de las bisagras de la pantalla..........................................................................................75
Prerequisites....................................................................................................................................................................... 75
Procedimiento.................................................................................................................................................................... 75
54 Colocación de las bisagras de la pantalla.........................................................................................77
Procedure............................................................................................................................................................................77
Post-requisites.................................................................................................................................................................... 77
55 Extracción del ensamblaje de la antena y la cubierta posterior de la pantalla...............................78
Prerequisites........................................................................................................................................................................78
Procedure............................................................................................................................................................................78
56 Colocación del ensamblaje de antena y la cubierta posterior de la pantalla..................................80
Procedimiento.................................................................................................................................................................... 80
Post-requisites....................................................................................................................................................................80
57 Descripción general de BIOS............................................................................................................81
Acceso al programa de configuración del BIOS............................................................................................................... 81
Secuencias clave de tiempos.............................................................................................................................................. 81
System Setup Options.........................................................................................................................................................81
7
Clearing BIOS (System Setup) and System passwords.....................................................................................................84
Borrado de la configuración de CMOS............................................................................................................................ 84
Flashing the BIOS...............................................................................................................................................................84
Menú de inicio....................................................................................................................................................................85
Mejoras del menú de inicio................................................................................................................................................ 85
58 Diagnostics........................................................................................................................................86
59 Getting help and contacting Alienware...........................................................................................87
8
Antes de manipular el interior del equipo
NOTA: The images in this document may differ from your computer depending on the configuration you ordered.
Antes de empezar
1. Guarde y cierre todos los archivos abiertos y salga de todas las aplicaciones abiertas.
2. Apague el equipo. Haga clic en Inicio > Alimentación > Apagar.
NOTA: Si utiliza otro sistema operativo, consulte la documentación de su sistema operativo para conocer las
instrucciones de apagado.
3. Desconecte el equipo y todos los dispositivos conectados de las tomas de alimentación eléctrica.
4. Desconecte del equipo todos los dispositivos de red y periféricos conectados como el teclado, el mouse y el monitor.
5. Extraiga cualquier tarjeta de medios y disco óptico del equipo, si corresponde.
Instrucciones de seguridad
Utilice las siguientes directrices de seguridad para proteger su equipo de posibles daños y para garantizar su seguridad personal.
NOTA: Before working inside your computer, read the safety information that shipped with your computer. For more
safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.
NOTA: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the
computer, replace all covers, panels, and screws before connecting to the electrical outlet.
PRECAUCIÓN: To avoid damaging the computer, ensure that the work surface is flat and clean.
PRECAUCIÓN: To avoid damaging the components and cards, handle them by their edges, and avoid touching pins and
contacts.
PRECAUCIÓN: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety
instructions that shipped with the product or at www.dell.com/regulatory_compliance.
PRECAUCIÓN: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to dissipate
static electricity, which could harm internal components.
PRECAUCIÓN: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables
have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that
the ports and connectors are correctly oriented and aligned.
PRECAUCIÓN: Press and eject any installed card from the media-card reader.
Herramientas recomendadas
Los procedimientos de este documento podrían requerir el uso de las siguientes herramientas:
• Destornillador Phillips n.º 1
• Punta trazadora de plástico
9
Screw list
Table 1. Screw list
Component Secured to Screw type Quantity Screw image
Base cover Palm-rest assembly M2.5x13 6
Battery Palm-rest assembly M2.5x5 4
Computer base Palm-rest assembly M2.5x8 14
Display assembly Palm-rest assembly M2.5x5 6
Hard-drive assembly Computer base M2.5x5 4
Hard-drive bracket Hard-drive assembly M3x3 4
Heat-sink assembly System board M2x3 7
I/O board Palm-rest assembly M2.5x5 2
Keyboard bracket Palm-rest assembly M2x3 17
Power-adapter port
bracket
Palm-rest assembly M2x3 1
Power-button board Palm-rest assembly M2x3 2
Rear-I/O cover Computer base M2.5x7 2
Solid-state drive Computer base M2x3 1
Subwoofer Palm-rest assembly M2x2 2
System-board assembly Palm-rest assembly M2.5x5 7
Touchpad bracket Palm-rest assembly M2x3 5
Tron-light holder Palm-rest assembly M2.5x5 2
Wireless-card bracket Computer base M2x3 1
10
Después de manipular el interior del equipo
PRECAUCIÓN: Leaving stray or loose screws inside your computer may severely damage your computer.
1. Coloque todos los tornillos y asegúrese de que ninguno quede suelto en el interior de equipo.
2. Conecte todos los dispositivos externos, los periféricos y los cables que haya extraído antes de manipular el equipo.
3. Coloque las tarjetas multimedia, los discos y cualquier otra pieza que haya extraído antes de manipular el equipo.
4. Conecte el equipo y todos los dispositivos conectados a la toma eléctrica.
5. Encienda el equipo.
11
Removing the base cover
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1. Remove the six screws (M2.5x13) that secure the base cover to the computer base.
2. Loosen the captive screw that secures the base cover to the computer base to open a gap between the two parts.
3. Using a plastic scribe, gently pry the base cover from the gap around the captive screw to release the clips on the base cover from
the computer base.
4. Lift the base cover off the computer base.
5. Disconnect the battery cable from the system board.
12
6. Press and hold the power button for five seconds to ground the system board.
13
Colocación de la cubierta de la base
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1. Connect the battery cable to the system board.
2. Tighten the captive screw that secures the base cover to the computer base.
3. Replace the six screws (M2.5x13) that secure the base cover to the computer base.
14
Extracción de la unidad de disco duro
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
PRECAUCIÓN: Hard drives are fragile. Exercise care when handling the hard drive.
PRECAUCIÓN: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.
Prerequisites
Remove the
base cover.
Procedimiento
1. Con la lengüeta de tiro, desconecte el cable de la unidad de disco duro de la placa base.
2. Extraiga el cable de la unidad de disoco duro de las guías de colocación de la base del equipo.
3. Quite los cuatro tornillos (M2.5 x 5) que fijan el ensamblaje de la unidad de disco duro a la base del equipo.
4. Levante el ensamblaje de la unidad de disco duro junto con su cable para extraerlo de la base del equipo.
5. Extraiga los cuatro tornillos (M3 x 3) que fijan el soporte de la unidad de disco duro a la unidad de disco duro.
6. Levante el soporte de la unidad de disco duro para extraerlo de la unidad de disco duro.
15
7. Desconecte la tarjeta mediadora de la unidad de disco duro.
16
Colocación de la unidad de disco duro
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
PRECAUCIÓN: Hard drives are fragile. Exercise care when handling the hard drive.
Procedure
1. Connect the interposer to the hard drive.
2. Align the screw holes on the hard-drive bracket with the screw holes on the hard-drive assembly.
3. Replace the four screws (M3x3) that secure the hard-drive bracket to the hard-drive assembly.
4. Align the screw holes on the hard-drive assembly with the screw holes on the computer base.
5. Replace the four screws (M2.5x5) that secure the hard-drive assembly to the computer base.
6. Route the hard-drive cable through the routing guides on the computer base.
7. Connect the hard-drive cable to the system board.
Post-requisites
Replace the base cover.
17
Extracción de la tarjeta inalámbrica
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the
base cover.
Procedure
1. Remove the screw (M2x3) that secures the wireless-card bracket to the computer base.
2. Slide and remove the wireless-card bracket from the wireless card.
3. Slide the wireless card out of the wireless-card slot.
18
Colocación de la tarjeta inalámbrica
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
CAUTION: To avoid damaging the wireless card, do not place any cables under it.
1. Align the notch on the wireless card with the tab on the wireless-card slot.
2. Slide the wireless card bracket on to the wireless card, and align the screw hole on the wireless-card bracket with the screw hole
on the wireless card and the computer base.
3. Slide the wireless card at an angle into the wireless-card slot.
4. Connect the antenna cables to the wireless card.
The following table provides the antenna-cable color scheme for the wireless card supported by your computer.
Table 2. Antenna-cable color scheme
Connectors on the wireless card Antenna cable color
Auxiliary (black triangle) Black
Main (white triangle) White
NOTE: To avoid potential damage to the wireless-card bracket, carefully place it on at an angle on the wireless card
before replacing it.
5. Align the screw hole on the wireless-card bracket with the screw hole on the wireless card and the computer base.
6. Press the other end of the wireless card and replace the screw (M2x3) that secures the wireless-card bracket to the computer
base.
Post-requisites
Replace the base cover.
19
Extracción de la unidad de estado sólido
NOTA: Before working inside your computer, read the safety information that shipped with your computer and follow the
steps in Before working inside your computer. After working inside your computer, follow the instructions in After working
inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
PRECAUCIÓN: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
PRECAUCIÓN: Para evitar la pérdida de datos, no extraiga la unidad de estado sólido mientras el equipo esté encendido o
en modo de suspensión.
Prerequisites
Remove the
base cover.
Procedimiento
1. Extraiga el tornillo (M2x3) que fija el protector de la unidad de estado sólido y la unidad de estado sólido a la base del equipo.
2. Retire el protector de la unidad de estado sólido de la unidad de estado sólido.
NOTA: Unidad de estado sólido protector se aplica a los equipos que se envían con 1 TB unidad de estado sólido.
3. Deslice y extraiga la unidad de estado sólido de la ranura de la unidad de estado sólido.
20
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Alienware 17 R4 User manual

17 R4
Alienware
Brand
Alienware
Model
17 R4
Category
Notebooks
Type
User manual
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