Lenovo 992 User manual

Brand: Lenovo

Model: 992

Category: Servers

Type: User manual

ThinkServer

HardwareMaintenanceManual

ThinkServerTS200vTypes0981,0992,1008,and1010

ThinkServer

HardwareMaintenanceManual

ThinkServerTS200vTypes0981,0992,1008,and1010

Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandtheSafety

InformationbookandAppendixA“Notices”onpage87

SecondEdition(December2010)

©CopyrightLenovo2010,.

LENOVOproducts,data,computersoftware,andserviceshavebeendevelopedexclusivelyatprivateexpenseandare

soldtogovernmentalentitiesascommercialitemsasdenedby48C.F.R.2.101withlimitedandrestrictedrightsto

use,reproductionanddisclosure.

LIMITEDANDRESTRICTEDRIGHTSNOTICE:Ifproducts,data,computersoftware,orservicesaredeliveredpursuant

aGeneralServicesAdministration²GSA²contract,use,reproduction,ordisclosureissubjecttorestrictionssetforth

inContractNo.GS-35F-05925.

Contents

Chapter1.Aboutthismanual.....1

ImportantSafetyInformation..........1

Safetystatements..............2

ImportantinformationaboutreplacingRoHS

compliantFRUs...............5

Chapter2.Generalinformation.....7

Featuresandspecications...........7

Software..................9

EasyStartup...............9

EasyManage...............9

Chapter3.GeneralCheckout.....11

Problemdeterminationtips..........11

Chapter4.Diagnostics........13

PC-DoctorforDOS.............13

Creatingadiagnosticdisc........13

Runningthediagnosticprogramfroma

diagnosticdisc.............13

Navigatingthroughthediagnostics

programs...............13

Runningtests.............14

Viewingthetestlog...........15

Troubleshootingtables...........15

Harddiskdrivebooterror........15

PowerSupplyProblems.........16

Beepsymptoms............16

POSTerrorcodes............17

EasyStartupproblems..........18

Miscellaneouserrormessages......19

Undeterminedproblems.........21

Chapter5.LocatingServerControls

andconnectors............23

Frontview................23

Rearview.................23

System-boardinternalconnectors.......25

Internalcomponents............26

Chapter6.ReplacingFRUs......27

Guidelinesfortrainedservicetechnicians....27

Inspectingforunsafeconditions......27

Guidelinesforservicingelectricalequipment.28

Handlingstatic-sensitivedevices.......28

Servercomponents.............29

ReplacingFRUs..............30

Removingtheservercover........30

Removingandreinstallingthefrontbezel..31

InstallingorreplacingaPCIcard......32

Replacingthebattery..........35

Installingorreplacingamemorymodule...36

Installingorreplacingtheopticaldrive...38

Replacingthesecondaryharddiskdrive...40

Replacingthepowersupplyassembly...43

Replacingtheheatsinkandfanassembly..44

Replacingthemicroprocessor.......45

Replacingthesystemboard.......47

Replacingtheprimaryharddiskdrive....50

Replacingthefrontfanassembly.....53

Replacingtherearfanassembly......55

Completingthepartsreplacement.....57

Updatingtheserverconguration.....58

Chapter7.PartsListing,TS200v

MachineTypes0981,0992,1008,and

1010..................59

MachineType0981.............59

MachineType0992.............64

MachineType1008.............68

MachineType1010.............72

Chapter8.Conguringtheserver..77

UsingtheSetupUtilityprogram........77

StartingtheSetupUtilityprogram.....77

Viewingandchangingsettings......77

Usingpasswords............78

Enablingordisablingadevice.......79

Selectingastartupdevice........79

Advancedsettings...........80

ExitingfromtheSetupUtilityprogram...80

ConguringRAID..............80

RAIDLevel..............80

ConguringthesystemUEFItoenableSATA

RAIDfunctionality............81

CreatingRAIDvolumes.........81

DeletingRAIDvolumes.........81

Updatingsystemprograms..........82

Usingsystemprograms.........82

Updating(ashing)theUEFIfromadisc...82

Updating(ashing)theUEFIfromyour

operatingsystem............83

RecoveringfromaPOST/UEFIupdate

failure................83

UsingtheThinkServerEasyStartupprogram...84

©CopyrightLenovo2010,

iii

InstallingThinkServerEasyManageAgent....85

AppendixA.Notices.........87

Exportclassicationnotice..........88

Televisionoutputnotice...........88

EuropeanconformanceCEmark.......88

Trademarks................88

Electronicemissionsnotices.........88

FederalCommunicationsCommission

DeclarationofConformity........88

IndustryCanadaClassBemissioncompliance

statement...............89

EuropeanUnionEMCDirectiveconformance

statement...............89

EU-EMCDirective(2004/108/EC)EN55022

classBStatementofCompliance.....89

JapaneseVCCIClassBstatement.....90

Japanesecomplianceforproductslessthan

orequalto20Aperphase........90

FederalCommunicationsCommission(FCC)and

telephonecompanyrequirements.......90

CanadianDepartmentofCommunications

certicationlabel..............91

Powercordnotice.............91

PolyvinylChloride(PVC)cableandcordnotice..93

Turkishstatementofcompliance.......93

Wasteelectricalandelectronicequipment(WEEE)

notices..................93

EuropeanUnion(EU)WEEEstatement...94

Japaneserecyclingstatement.........94

CollectingandrecyclingadisusedLenovo

computerormonitor..........94

DisposingofLenovocomputercomponents.94

Disposingofdisusedlithiumbatteriesfrom

Lenovocomputers...........94

Index..................97

ivThinkServerHardwareMaintenanceManual

Chapter1.Aboutthismanual

ThisHardwareMaintenanceManualcontainsinformationtohelpyousolveproblemsthatmightoccurin

yourserver.Itdescribesthediagnostictoolsthatcomewiththeserver,errorcodesandsuggestedactions,

andinstructionsforreplacingfailingcomponents.

Replaceablecomponentsareofthreetypes:

•Self-servicecustomerreplaceableunit(CRU):Replacementofself-serviceCRUsisyourresponsibility.

IfLenovo®installsaself-serviceCRUatyourrequest,youwillbechargedfortheinstallation.

•Optional-servicecustomerreplaceableunit:Youmayinstallanoptional-serviceCRUyourselfor

requestLenovotoinstallit,atnoadditionalcharge,underthetypeofwarrantyservicethatisdesignated

fortheserver.

•Fieldreplaceableunit(FRU):FRUsmustbeinstalledonlybytrainedservicetechnicians.

Themostrecentversionofthisdocumentisavailableathttp://www.lenovo.com/support.

BeforeservicingaLenovoproduct,besuretoreadtheSafetyInformation.See“ImportantSafety

Information”onpage1.

Forinformationaboutthetermsofthewarrantyandgettingserviceandassistance,seetheWarrantyand

SupportInformationdocument.

ImportantSafetyInformation

Besuretoreadallcautionanddangerstatementsinthisbookbeforeperforminganyoftheinstructions.

VeuillezliretouteslesconsignesdetypeDANGERetATTENTIONduprésentdocumentavantd'exécuter

lesinstructions.

LesenSieunbedingtalleHinweisevomTyp"ACHTUNG"oder"VORSICHT"indieserDokumentation,bevor

SieirgendwelcheVorgängedurchführen

LeggereleistruzioniintrodottedaATTENZIONEePERICOLOpresentinelmanualeprimadieseguireuna

qualsiasidelleistruzioni

Certique-sedelertodasasinstruçõesdecuidadoeperigonestemanualantesdeexecutarqualquer

umadasinstruções

Esimportantequeleatodaslasdeclaracionesdeprecauciónydepeligrodeestemanualantesdeseguir

lasinstrucciones.

©CopyrightLenovo2010,

Safetystatements

Important:Eachcautionanddangerstatementinthisdocumentislabeledwithanumber.Thisnumberis

usedtocrossreferenceanEnglish-languagecautionordangerstatementwithtranslatedversionsofthe

cautionordangerstatementintheSafetyInformationdocument.

Forexample,ifacautionstatementislabeled"Statement1,"translationsforthatcautionstatementarein

theSafetyInformationdocumentunder"Statement1."

Besuretoreadallcautionanddangerstatementsinthisdocumentbeforeyouperformtheprocedures.Read

anyadditionalsafetyinformationthatcomeswiththeserveroroptionaldevicebeforeyouinstallthedevice.

Attention:UseNo.26AWGorlargerUL-listedorCSAcertiedtelecommunicationlinecord.

Statement1

DANGER

Electricalcurrentfrompower,telephone,andcommunicationcablesishazardous.

Toavoidashockhazard:

•Donotconnectordisconnectanycablesorperforminstallation,maintenance,orreconguration

ofthisproductduringanelectricalstorm.

•Connectallpowercordstoaproperlywiredandgroundedelectricaloutlet.

•Connecttoproperlywiredoutletsanyequipmentthatwillbeattachedtothisproduct.

•Whenpossible,useonehandonlytoconnectordisconnectsignalcables.

•Neverturnonanyequipmentwhenthereisevidenceofre,water,orstructuraldamage.

•Disconnecttheattachedpowercords,telecommunicationssystems,networks,andmodems

beforeyouopenthedevicecovers,unlessinstructedotherwiseintheinstallationand

congurationprocedures.

•Connectanddisconnectcablesasdescribedinthefollowingtablewheninstalling,moving,or

openingcoversonthisproductorattacheddevices.

ToConnect:ToDisconnect:

1.TurneverythingOFF.

2.First,attachallcablestodevices.

3.Attachsignalcablestoconnectors.

4.Attachpowercordstooutlet.

5.TurndeviceON.

1.TurneverythingOFF.

2.First,removepowercordsfromoutlet.

3.Removesignalcablesfromconnectors.

4.Removeallcablesfromdevices.

Statement2

2ThinkServerHardwareMaintenanceManual

CAUTION:

Whenreplacingthelithiumbattery,useonlyatypebatteryrecommendedbythemanufacturer.If

yoursystemhasamodulecontainingalithiumbattery,replaceitonlywiththesamemoduletype

madebythesamemanufacturer.Thebatterycontainslithiumandcanexplodeifnotproperlyused,

handled,ordisposedof.Donot:

•Throworimmerseintowater

•Heattomorethan100°C(212°F)

•Repairordisassemble

Disposeofthebatteryasrequiredbylocalordinancesorregulations.

Statement3

CAUTION:

Whenlaserproducts(suchasCD-ROMs,DVDdrives,beropticdevices,ortransmitters)are

installed,notethefollowing:

•Donotremovethecovers.Removingthecoversofthelaserproductcouldresultinexposureto

hazardouslaserradiation.Therearenoserviceablepartsinsidethedevice.

•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespeciedherein

mightresultinhazardousradiationexposure.

DANGER

SomelaserproductscontainanembeddedClass3AorClass3Blaserdiode.Notethefollowing.

Laserradiationwhenopen.Donotstareintothebeam,donotviewdirectlywithoptical

instruments,andavoiddirectexposuretothebeam.

Class 1 Laser Product

Laser Klasse 1

Laser Klass 1

Luokan 1 Laserlaite

Appareil A Laser de Classe 1

Statement4

Chapter1.Aboutthismanual3

≥18kg(39.7lb)≥32kg(70.5lb)≥55kg(121.2lb)

CAUTION:

Usesafepracticeswhenlifting.

Statement5

CAUTION:

Thepowercontrolbuttononthedeviceandthepowerswitchonthepowersupplydonotturnoff

theelectricalcurrentsuppliedtothedevice.Thedevicealsomighthavemorethanonepower

cord.T oremoveallelectricalcurrentfromthedevice,ensurethatallpowercordsaredisconnected

fromthepowersource.

Statement8

CAUTION:

Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.

Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabel

attached.Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwith

oneoftheseparts,contactaservicetechnician.

Statement26

CAUTION:

Donotplaceanyobjectontopofrack-mounteddevices.

4ThinkServerHardwareMaintenanceManual

Attention:ThisserverissuitableforuseonanITpowerdistributionsystemwhosemaximumphase-to-phase

voltageis240Vunderanydistributionfaultcondition.

Important:ThisproductisnotsuitableforusewithvisualdisplayworkplacedevicesaccordingtoClause2

oftheGermanOrdinanceforWorkwithVisualDisplayUnits.

ImportantinformationaboutreplacingRoHScompliantFRUs

RoHS,TheRestrictionofHazardousSubstancesinElectricalandElectronicEquipmentDirective

(2002/95/EC)isaEuropeanUnionlegalrequirementaffectingtheglobalelectronicsindustry.RoHS

requirementsmustbeimplementedonLenovoproductsplacedonthemarketandsoldinthe

EuropeanUnionafterJune2006.ProductsonthemarketbeforeJune2006arenotrequiredto

haveRoHScompliantparts.Ifthepartsarenotcompliantoriginally,replacementpartscanalso

benoncompliant,butinallcases,ifthepartsarecompliant,thereplacementpartsmustalsobe

compliant.

Note:RoHSandnon-RoHSFRUpartnumberswiththesametandfunctionareidentiedwithunique

FRUpartnumbers.

LenovoplanstotransitiontoRoHScompliancewellbeforetheimplementationdateandexpectsitssuppliers

tobereadytosupportLenovo'srequirementsandscheduleintheEU.Productssoldin2005willcontain

someRoHScompliantFRUs.ThefollowingstatementpertainstotheseproductsandanyproductLenovo

producescontainingRoHScompliantparts.

RoHScompliantThinkServerTS200vpartshaveuniqueFRUpartnumbers.BeforeorafterJune2006,failed

RoHScompliantpartsmustalwaysbereplacedusingRoHScompliantFRUs,soonlytheFRUsidentiedas

compliantinthesystemhardwaremaintenancemanualordirectsubstitutionsforthoseFRUscanbeused.

ProductsmarketedbeforeJune2006ProductsmarketedafterJune2006

Currentororiginalpart

ReplacementFRU

Currentororiginalpart

ReplacementFRU

Non-RoHSCanbeNon-RoHS

Non-RoHSCanbeRoHS

Non-RoHSCansubtoRoHS

RoHSMustbeRoHS

MustbeRoHSMustbeRoHS

Note:AdirectsubstitutionisapartwithadifferentFRUpartnumberthatisautomaticallyshippedbythe

distributioncenteratthetimeoforder.

Chapter1.Aboutthismanual5

6ThinkServerHardwareMaintenanceManual

Chapter2.Generalinformation

Thischapterprovidesgeneralinformationthatappliestoallmachinetypessupportedbythispublication.

Featuresandspecications

Thefollowinginformationisasummaryofthefeaturesandspecicationsoftheserver.Dependingonthe

servermodel,somefeaturesmightnotbeavailable,orsomespecicationsmightnotapply.

©CopyrightLenovo2010,

Table1.Featuresandspecications

MicroprocessorYourserver

comeswithoneofthefollowing

microprocessors(internalcachesize

variesbymodeltype):

•Intel®Celeron®microprocessor

•IntelCore™i3microprocessor

•IntelCorei5microprocessor

•IntelPentium®microprocessor

•UsetheSetupUtilityprogramto

determinethetypeandspeedof

themicroprocessor.

•Foralistofsupported

microprocessors,see

http://www.lenovo.com/thinkserver

andclicktheOptionstab.

Memory

•SupportsuptofourDDR3ECC

UDIMMs(doubledatarate3error

correctioncodeunbuffereddual

inlinememorymodules)

Internaldrives

•SerialAdvancedTechnology

Attachment(SATA)harddiskdrive

•SATAopticaldrive

Videosubsystem

•IntegratedgraphicsforaVideo

GraphicsArray(VGA)connector

andaDisplayPortconnector

Connectivity

•10/100/1000Mbpsintegrated

Ethernetcontroller

Powersupply

•280-wattauto-sensingpower

supply

Expansion

•Twoharddiskdrivebays(one

standardandoneoptional)

•Twoopticaldrivebays

•TwoPCIcardslots

•OnePCIExpressx1cardslot

•OnePCIExpressx16cardslot

Systemmanagementfeatures

•Abilitytostorepower-onself-test

(POST)hardwaretestresults

•Automaticpower-onstartup

•IntelActiveManagement

Technology(AMT)

•IntelHyper-Threadingtechnology

(somemodels)

•IntelRapidStorageTechnology

(RST)

•PrebootExecutionEnvironment

(PXE)

•SystemManagement(SM)UEFI

andSMsoftware

•WakeonLAN

•WakeonRing(intheSetupUtility

program,thisfeatureiscalled

SerialPortRingDetectforan

externalmodem)

Input/Output(I/O)features

•EightUniversalSerialBus(USB)

connectors(twoonthefrontpanel

andsixontherearpanel)

•One9-pinserialport

•OneEthernetconnector

•OneDisplayPortconnector

•OneVGAmonitorconnector

•Threeaudioconnectorsonthe

rearpanel(audioline-inconnector,

audioline-outconnector,and

microphoneconnector)

Securityfeatures

•Computrace

•Enablingordisablingadevice

•EnablingordisablingUSB

connectorsindividually

•Harddiskdrivepassword

•Power-OnPassword(POP)and

AdministratorPasswordforUEFI

access

•Startupsequencecontrol

•Startupwithoutkeyboardormouse

•Supportforanintegratedcable

lock(Kensingtonlock)

•Supportforapadlock

•TrustedPlatformModule(TPM)

PreinstalledoperatingsystemSome

modelsarepreinstalledwithoneof

thefollowingoperatingsystems:

•Microsoft®WindowsServer®

2008R2Foundation

•MicrosoftWindowsServer2008

R2Standard

•Windows®SmallBusinessServer

2008Standard(ServicePack2)

Operatingsystem(s),supported

•MicrosoftWindowsServer2008

R2Enterprise

8ThinkServerHardwareMaintenanceManual

Table1.Featuresandspecications(continued)

Dimensions

Width:174.8mm(6.88inches)

Height:377.3mm(14.85inches)

Depth:406.7mm(16.01inches)

Weight

Maximumconguration:11.2kg

(24.7lbs)

Environment

Airtemperature:

Operating:10°to35°C(50°to

95°F)

Non-operating:-40°to60°C(-40°

to140°F)(withpackage)

Non-operating:-10°to60°C(14°

to140°F)(withoutpackage)

•Humidity:

Operating:8%to80%

(non-condensing)

Non-operating:8%to80%

(non-condensing)

•Altitude:

Operating:0to10000ft(0to

3048m)

Non-operating:0to35000ft

(0to10668m)

Electricalinput

Inputvoltagelowrange:

Minimum:100Vac

Maximum:127Vac

Inputfrequencyrange:50to60

Voltage-selectionswitchsetting:

115Vac

Inputvoltagehighrange:

Minimum:200Vac

Maximum:240Vac

Inputfrequencyrange:50to60

Voltage-selectionswitchsetting:

230Vac

Software

Lenovoprovidessoftwaretohelpgetyourserverupandrunning.

EasyStartup

TheThinkServerEasyStartupprogramsimpliestheprocessofinstallingsupportedMicrosoftWindows

operatingsystemsanddevicedriversonyourserver.The

EasyStartupprogramisprovidedwithyour

serveronDVD.TheDVDisselfstarting(bootable).TheUserGuideforthe

EasyStartupprogramisonthe

DVDandcanbeaccesseddirectlyfromtheprograminterface.Foradditionalinformation,see“Usingthe

ThinkServerEasyStartupprogram”onpage84.

EasyManage

TheThinkServerEasyManageAgentenablesotherclientsonthenetworktobemanagedbythecentralized

console.TheThinkServerEasyManageAgentissupportedon32-bitand64-bitWindows,RedHat,and

SUSEoperatingsystems.

Chapter2.Generalinformation9

10ThinkServerHardwareMaintenanceManual

Chapter3.GeneralCheckout

Attention

Thedrivesintheserversyouareservicingmighthavebeenrearrangedorthedrivestartupsequencemight

havebeenchanged.Beextremelycarefulduringwriteoperationssuchascopying,saving,orformatting.

Dataorprogramscanbeoverwrittenifyouselectanincorrectdrive.

Generalerrormessagesappearifaproblemorconictisfoundbyanapplicationprogram,theoperating

system,orboth.Foranexplanationofthesemessages,refertotheinformationsuppliedwiththatsoftware

package.

BeforereplacingaFRU,ensurethatthelatestlevelofBIOSisinstalledonthesystem.Adown-levelBIOS

mightcausefalseerrorsandunnecessaryreplacementofthesystemboard.

Usethefollowingproceduretohelpdeterminethecauseofaproblem:

1.Turnofftheserverandallexternaldevices.

2.Checkallcablesandpowercords.

3.Setalldisplaycontrolstothemiddleposition.

4.Power-onallexternaldevices.

5.Turnontheserver.

•Lookfordisplayederrorcodes

•Listenforbeepcodes

•Lookforreadableinstructionsoramainmenuonthedisplay.

Ifyoudidnotreceivethecorrectresponse,proceedtostep6onpage11

Ifyoudoreceivethecorrectresponse,proceedtostep7onpage11.

6.Lookatthefollowingconditionsandfollowtheinstructions:

•IfyouhearbeepcodesduringPOST,goto“Beepsymptoms”onpage16.

•IftheserverdisplaysaPOSTerror,goto“POSTerrorcodes”onpage17.

•Iftheserverhangsandnoerrorisdisplayed,continueatstep7onpage11

7.RuntheDiagnosticprograms.SeeChapter4“Diagnostics”onpage13.

•Ifyoureceiveanerror,replacethepartthatthediagnosticprogramcallsout.

•Iftheteststopsandyoucannotcontinue,replacethelastdevicetested.

Problemdeterminationtips

Duetothevarietyofhardwareandsoftwarecombinationsthatcanbeencountered,usethefollowing

informationtoassistyouinproblemdetermination.Ifpossible,havethisinformationavailablewhen

requestingassistancefromServiceSupportandEngineeringfunctions.

•Machinetypeandmodel

•Processororharddiskdriveupgrades

•Failuresymptom

–Dodiagnosticsindicateafailure?

–What,when,where,single,ormultiplesystems?

–Isthefailurerepeatable?

–Hasthiscongurationeverworked?

–Ifithasbeenworking,whatchangesweremadepriortoitfailing?

–Isthistheoriginalreportedfailure?

•Diagnosticsversion

–Typeandversionlevel

•Hardwareconguration

–Print(printscreen)congurationcurrentlyinuse

–BIOSlevel

•Operatingsystemsoftware

–Typeandversionlevel

Notes:Toeliminateconfusion,identicalsystemsareconsideredidenticalonlyifthey:

1.Aretheexactmachinetypeandmodels

2.HavethesameBIOSlevel

3.Havethesameadapters/attachmentsinthesamelocations

4.Havethesameaddressjumpers/terminators/cabling

5.Havethesamesoftwareversionsandlevels

6.Havethesamediagnosticdiskettes(version)

7.Havethesamecongurationoptionssetinthesystem

8.Havethesamesetupforoperating-system-controlledles

Comparingthecongurationandsoftwareset-upbetween“workingandnon-working”systemswilloften

leadtoproblemresolution.

12ThinkServerHardwareMaintenanceManual

Chapter4.Diagnostics

Diagnosticprogramsareusedtotesthardwarecomponentsofyourserver.Diagnosticprogramsarealso

usedtoreportoperating-system-controlledsettingsthatinterferewiththecorrectoperationofyourserver.

Notes:

1.YoucandownloadthePC-DoctorforDOSdiagnosticprogramfromhttp://www.lenovo.com/support.

See“PC-DoctorforDOS”onpage13fordetailedinformation.

2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,

saveandprinttheloglescreatedbythediagnosticprograms.Youwillneedthelogleswhenyou

speaktoaLenovotechnicalsupportrepresentative.

PC-DoctorforDOS

YoucandownloadthelatestversionofthePC-DoctorforDOSdiagnosticprogramfrom

http://www.lenovo.com/support.ThePC-DoctorforDOSdiagnosticprogramrunsindependentlyofthe

Windowsoperatingsystem.YoucanrunthePC-DoctorforDOSdiagnosticprogramfromadiagnostic

discthatyoucreated.

Creatingadiagnosticdisc

Thissectionprovidesinstructionsonhowtocreateadiagnosticdisc.

Tocreateadiagnosticdisc,dothefollowing:

1.Downloadaself-startingbootableCD/DVDimage(knownasanISOimage)ofthediagnosticprogram

from:http://www.lenovo.com/support

2.UseanyCD/DVDburningsoftwaretocreateadiagnosticdiscwiththeISOimage.

Runningthediagnosticprogramfromadiagnosticdisc

Thissectionprovidesinstructionsonhowtorunthediagnosticprogramfromadiagnosticdiscthatyou

created.

Torunthediagnosticprogramfromadiagnosticdiscthatyoucreated,dothefollowing:

1.Makesuretheopticaldriveyouwanttouseissetastherstbootdeviceinthestartupdevicesequence.

See“Viewingorchangingthestartupdevicesequence”onpage79.

2.Makesuretheserveristurnedonandtheninsertthediscintotheopticaldrive.Thediagnostic

programopens.

Note:Youcaninsertthediscintotheopticaldrivewhenyouaresettingthestartupdevicesequence.

However,ifyouinsertthediscintotheopticaldrivewhenyouhavealreadyenteredtheoperating

system,youneedtorestarttheservertoaccessthediagnosticprogram.

3.Followtheinstructionsonthescreentoselectthediagnostictestyouwanttorun.

Note:Foradditionalhelp,presstheF1key.

4.Removethediagnosticdiscfromtheopticaldrivewhenyoucompletethediagnosticprocess.

Navigatingthroughthediagnosticsprograms

Usethecursormovementkeystonavigatewithinthemenus.

•TheEnterkeyisusedtoselectamenuitem.

•TheEsckeyisusedtobackuptothepreviousmenu.

•Foronlinehelp,selectF1.

Runningtests

Therearefourwaystorunthediagnostictests.

•Usingthecursormovementkeys,highlightRunNormalT estorRunQuickTestfromtheDiagnostics

menuandthenpressEnter.Thisautomaticallyrunsapre-denedgroupoftestsfromeachtestcategory.

RunNormalT estrunsamoreextensivesetofteststhanRunQuickTestdoesandtakeslongerto

complete.

•PressF5toautomaticallyrunallselectedtestsinallcategories.

•Fromwithinatestcategory,pressCtrl+Entertoautomaticallyrunonlytheselectedtestsinthatcategory.

•Usingthecursormovementkeys,highlightasingletestwithinatestcategory,andthenpressEnter.

Thisrunsonlythattest.

PressEscatanytimetostopthetestingprocess.

Testresults(N/A,PASSED,FAILED,ABORTED)aredisplayedintheeldbesidethetestdescriptionandin

thetestlog.See“Viewingthetestlog”onpage15

Toselectoneormoretests,dothefollowing:

1.Openthecorrespondingtestcategory.

2.Usingthecursormovementkeys,highlightthedesiredtest.

3.Pressthespacebar.Aselectedtestismarkedby>>.Pressingthespacebaragainde-selectsatest

andremovesthe>>.

4.Repeatsteps2and3abovetoselectalldesiredtests.

Testresults

Diagnosticstestresultsproducethefollowingerrorcodeformat:

FunctionCode

FailureTypeDeviceIDDate

ChkDigits

Text

•FunctionCode:Representsthefeatureorfunctionwithintheserver.

•FailureType:Representsthetypeoferrorencountered.

•DeviceID:Containsthecomponent'sunit-IDthatcorrespondstoaxeddiskdrive,removablemedia

drive,serialorparallelport,processor,specicRIMM,oradeviceonthePCIbus.

•Date:Containsthedatewhenthediagnostictestwasrun.ThedateisretrievedfromCMOSanddisplayed

usingtheYYYYMMDDformat.

•ChkDigits:Containsa2-digitcheck-digitvaluetoensurethefollowing:

–Diagnosticswererunonthespecieddate.

–Diagnosticswererunonthespeciedserver.

–Thediagnosticerrorcodeisrecordedcorrectly.

•Text:Descriptionoftheerror.

Note:SeeChapter4“Diagnostics”onpage13

forerrorcodelistings.

14ThinkServerHardwareMaintenanceManual

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Category: Servers

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